Understanding mobile banking adoption via the technology acceptance model: evidence from Jordan

Banks and Bank Systems, Journal Year: 2025, Volume and Issue: 20(1), P. 23 - 37

Published: Jan. 2, 2025

This paper studies the use of mobile banking in Jordan and factors affecting its adoption through Technology Acceptance Model (TAM). It examines user behavior across new technologies resistance to adoption, focusing on such as perceived ease use, usefulness, cost, social influence, trust. The study employed convenience sampling because privacy restrictions lack a reliable customer database. 498 individuals completed structured questionnaire, 437 them provided valid answers (87.8%). Using 5-point Likert scale, questionnaire evaluated demographic information opinions about banking. responses were analyzed using SmartPLS software. results reveal that usefulness is key predictor willingness Jordanian population adopt Perceived risk also positively impacts usage, while presents moderate but significant barrier adoption. has influence which mediates effect While plays an important role adopting services, trust does not directly affect intention these services.

Language: Английский

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Exploring the Relationship Between Entrepreneurial Orientation and Human Resource Performance: A Case Study at Petroleum Retailing Company

Studies in computational intelligence, Journal Year: 2025, Volume and Issue: unknown, P. 145 - 155

Published: Jan. 1, 2025

Language: Английский

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Job Enrichment: A Catalyst for Cultivating Learning Organization Dynamics of the Metrology Organization

Studies in computational intelligence, Journal Year: 2025, Volume and Issue: unknown, P. 115 - 130

Published: Jan. 1, 2025

Language: Английский

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Human Resource Management in the Era of Disruption: A Systematic Literature Review On SDG

Journal of Lifestyle and SDGs Review, Journal Year: 2024, Volume and Issue: 4(2), P. e01620 - e01620

Published: Aug. 19, 2024

Context: The current era of disruption provides challenges and opportunities simultaneously. Understanding responding quickly appropriately to the phenomenon is important for a company. Changes on large scale fundamentally change all systems that switch new ways. This certainly has an impact Human Resource Management (HRM). Objective: study aims (1) Identify HRM practices during era, namely 2021-2023, (2) areas are not concern in practices, (3) need attention future practice research Method: was conducted using Preferred Reporting Item Systematic Reviews Me-ta-Analytic (PRISMA) model process. found five first objective: disruption, resource excellence, chal-lenges, (4) Corporate development, (5) control. second objective obtain Determination Sustainability. third can utilize seven findings. In addition, implication this journal explore directions gain thorough understanding concept disruption. Results: gaps implementation HR analytics. Humans used analysis examine viability human management disruptive age. An so many changes dominated by technology should make hr analytics common area. Because company compet-itive advantage, having big data must order run HRIS (Human Infomation System) well. met almost requirements SLR. However, there some limita-tions. First, articles were searching through single database. More may have been extracted if different database had chosen. Second, retain validity publications adhere systematic literature review technique, solely contains empirical studies.If kind article chosen, results might different. Other be explored research. end, only diaries considered.Accordingly, these journals conducive facilitating research.Future studies also focus other areas. upcoming concentrate them. Contribution: more comprehensive reference researchers who will try similar topics with methodologies, Management.

Language: Английский

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Leadership in the digital era: Exploring the nexus between leadership styles and job satisfaction. The mediating role of perceived organizational politics in Jordanian insurance companies

Insurance Markets and Companies, Journal Year: 2024, Volume and Issue: 15(1), P. 58 - 69

Published: June 3, 2024

The study intends to determine how leadership techniques adjusted the trends impact employee job satisfaction, considering mediating influence of perceived organizational politics in light expanding digital technology and virtual work settings. included a solid sample 300 workers from different parts Jordan. employees filled out questionnaire anonymously. 5-point rating Likert scales were used capture range viewpoints. Using Partial Least Squares software, this applies Structural Equation Modelling analysis examine relationships between politics, styles Jordanian insurance companies. focuses on all companies Jordan, including people working at various administrative levels. most common length tenure was one five years (38.67%). Initial results show strong beneficial relationship transformational philosophies contentment (β = 0. 378, t 6.266, LL 0.483, UL 0.718, p < 0.001). Similarly, had highest standardized effect with coefficient 0.443. Furthermore, complex processes by which tangentially affect satisfaction levels are revealed role mediation politics.

Language: Английский

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Nexus of COVID-19 Crises and Health Care Performance in Jordan: The Moderation Role of Telemedicine, Innovation, and Infrastructure

International Journal of Sustainable Development and Planning, Journal Year: 2023, Volume and Issue: 18(12), P. 3895 - 3908

Published: Dec. 29, 2023

The ongoing COVID-19 pandemic in Jordan has brought terrifying effects on hospital management performance worldwide.The ultimate purpose is to generate empirical knowledge and open research opportunities into future studies.Investigating critical resourcebased factors would significantly contribute the growing body of that informs policies programs for mitigating negative administration Jordan's healthcare sector.To this end, we surveyed a sample 418 managers Jordanian health produce numeric data test hypotheses, researchers employed structural equation modeling, specifically using PLS-SEM technique.This study argues had profound impact Jordan.Telemedicine, innovation, infrastructure exhibit significant positive direct influence performance.As result, accepts two hypotheses pertaining moderating telemedicine consequences performance.However, hypothesis related role innovation rejected.The presented unprecedented challenges sector, necessitating development effective strategies address surge patient volume resource constraints.Telemedicine have been identified as resources with effect during crisis.Telemedicine, technology-related resource, enables remote delivery, virtual consultations, monitoring, which become crucial pandemic.

Language: Английский

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The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan

Innovative Marketing, Journal Year: 2024, Volume and Issue: 20(4), P. 134 - 145

Published: Dec. 2, 2024

Despite extensive research and practice in the topic of customer relationship management (CRM), hotel industry still lacks clarity on effect CRM satisfaction performance. Thus, study aims to investigate through different dimensions (key focus, organization, knowledge management, CRM-based technology) performance Jordanian hotels. A quantitative approach questionnaire adopted from relevant literature was used for data collection. The participants were managers star total 101 involved this study, key statistical analyses applied achieve its purpose using SPSS, regression correlation analysis after validating measures scale. results showed that all have a positive significant hotels’ focus has greatest out four examined, followed by organization management. Although technology considerably impacts satisfaction, impact is very slight. Therefore, suggested should pay attention their internal resources such as top support employee involvement assess implementation customer-orientation culture improve consequently establish competitive advantage.

Language: Английский

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ANALISA PELAYANAN PRIMA FRONT OFFICE DI OPI INDAH HOTEL PALEMBANG

Jurnal Darma Agung, Journal Year: 2024, Volume and Issue: 32(6), P. 312 - 312

Published: Dec. 30, 2024

Penelitian ini menyoroti analisis penerapan pelayanan prima di Departemen Front Office Hotel OPI Indah, Palembang. Pariwisata merupakan kegiatan perjalanan yang bertujuan untuk rekreasi, pengembangan diri, atau memahami keunikan destinasi dikunjungi. Sebagai bagian integral dari industri pariwisata, hotel berperan penting dalam mendukung sektor melalui penyediaan fasilitas penginapan, layanan makanan, dan berbagai lainnya. Office, berfungsi sebagai garis depan operasional hotel, memiliki peranan krusial menjaga kepuasan tamu selama proses check-in check-out. menggunakan metode kualitatif dengan pendekatan deskriptif, mana data diperoleh wawancara, observasi, dokumentasi. Hasil penelitian menunjukkan bahwa sikap (Attitude) petugas Indah belum optimal, tercermin kurangnya keramahan interaksi positif tamu. Kondisi memengaruhi citra tingkat Untuk meningkatkan kualitas prima, perlu adanya peningkatan ramah, perhatian (Attention), serta tindakan (Action) lebih baik melayani Pelayanan tidak hanya memberikan kesan pertama baik, tetapi juga berpengaruh terhadap secara keseluruhan

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Effects Of HR Management Practices On Employee Innovative Work Behavior With Two Mediation

Jurnal Manajemen, Journal Year: 2024, Volume and Issue: 28(2), P. 247 - 271

Published: June 13, 2024

This research aims to reveal the influence of human resource management practices on innovative work behaviour and mediating variables organisational citizenship employee satisfaction. was conducted at Khairun University with a sample 150 people. Data collected using questionnaire distributed via Google Form application. To analyse data, Partial Leads Square (PLS) used. The results description respondents' answers revealed that all were assessed by respondents in sufficient category. seven hypotheses tested this declared accepted, both direct indirect effects. Six have positive direction influence, only one has negative namely behaviour. So, whether an endogenous variable is good or bad determined condition exogenous variable. Based these findings, it recommended severe attention from leadership elements be given improve studied organisation.

Language: Английский

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