Dialogs
generated
by
chatbots
may
contain
unethical
and
offensive
language
that
can
negatively
affect
users,
the
service,
society.
Existing
methods
for
automatically
detecting
are
not
effective
chat
data,
which
is
short
multi-turn
hence
requires
understanding
subtle
context
behind
language.
We
introduce
a
new
dataset
from
real
human-chatbot
conversations
with
context-aware
annotations
identify
kinds
of
only
in
certain
context.
propose
neural
network
model
CALIOPER
(Context-Aware
modeL
Identifying
Offensive
using
Pre-trained
Encoder
Retrieval),
uses
encoder
attention
mechanism
to
incorporate
previous
messages
retrieve
relevant
information
implicit
offensiveness.
Experimental
results
show
performs
well
on
dialog
par-ticularly
context-dependent
This
work
contributes
making
safer
chatbot
ecosystem
advancing
techniques
detect
data.
(Disclaimer:
contains
profanity
due
study
topic,
we
replace
*
marks.)
Journal of Bone and Mineral Research,
Journal Year:
2024,
Volume and Issue:
39(2), P. 106 - 115
Published: Jan. 4, 2024
Abstract
Artificial
intelligence
(AI)
chatbots
utilizing
large
language
models
(LLMs)
have
recently
garnered
significant
interest
due
to
their
ability
generate
humanlike
responses
user
inquiries
in
an
interactive
dialog
format.
While
these
are
being
increasingly
utilized
obtain
medical
information
by
patients,
scientific
and
providers,
trainees
address
biomedical
questions,
performance
may
vary
from
field
field.
The
opportunities
risks
pose
the
widespread
understanding
of
skeletal
health
science
unknown.
Here
we
assess
3
high-profile
LLM
chatbots,
Chat
Generative
Pre-Trained
Transformer
(ChatGPT)
4.0,
BingAI,
Bard,
30
questions
categories:
basic
translational
biology,
clinical
practitioner
management
disorders,
patient
queries
accuracy
quality
responses.
Thirty
each
categories
were
posed,
independently
graded
for
degree
four
reviewers.
was
often
able
provide
relevant
about
relevance
varied
widely,
ChatGPT
4.0
had
highest
overall
median
score
categories.
Each
displayed
distinct
limitations
that
included
inconsistent,
incomplete,
or
irrelevant
responses,
inappropriate
utilization
lay
sources
a
professional
context,
failure
take
demographics
context
into
account
when
providing
recommendations,
inability
consistently
identify
areas
uncertainty
literature.
Careful
consideration
both
current
AI
is
needed
formulate
guidelines
best
practices
use
as
source
biology.
International Journal of Human-Computer Interaction,
Journal Year:
2023,
Volume and Issue:
40(20), P. 6545 - 6555
Published: Sept. 12, 2023
AbstractPresent-day
power
users
of
AI-powered
social
chatbots
encounter
various
uncertainties
and
concerns
when
forming
relationships
with
these
virtual
agents.
To
provide
a
systematic
analysis
users'
to
complement
the
current
West-dominated
approach
chatbot
studies,
we
conducted
thorough
observation
experienced
reported
in
Chinese
online
community
on
chatbots.
The
results
revealed
four
typical
uncertainties:
technical
uncertainty,
relational
ontological
sexual
uncertainty.
We
further
visibility
sentiment
capture
response
patterns
toward
uncertainties.
discovered
that
identification
is
dynamic
contextual.
Our
study
contributes
expanding,
summarizing,
elucidating
as
they
form
intimate
AI
agents.Keywords:
AIsocial
chatbotReplikahuman-chatbot
relationshipuncertainty
Disclosure
statementNo
potential
conflict
interest
was
by
author(s).Additional
informationNotes
contributorsShuyi
PanShuyi
Pan
Ph.D.
student
School
Media
Communication
at
Shanghai
Jiao
Tong
University
visiting
researcher
Utrecht
University.
Her
research
interests
include
chatbot,
human-AI
relationship,
gender.Jie
CuiJie
Cui
journalism
communication
&
(SMC),
political
popular
culture.Yi
MouYi
Mou
an
associate
professor
new
media
human–machine
communication.
Journal of Medical Internet Research,
Journal Year:
2023,
Volume and Issue:
25, P. e46571 - e46571
Published: July 20, 2023
Background
Genetic
testing
has
become
an
integrated
part
of
health
care
for
patients
with
breast
or
ovarian
cancer,
and
the
increasing
demand
genetic
is
accompanied
by
need
easy
access
to
reliable
information
patients.
Therefore,
we
developed
a
chatbot
app
(Rosa)
that
able
perform
humanlike
digital
conversations
about
BRCA
testing.
Objective
Before
implementing
this
new
service
in
daily
clinical
practice,
wanted
explore
2
aspects
use:
perceived
utility
trust
technology
among
healthy
at
risk
hereditary
cancer
how
interaction
regarding
sensitive
influences
Methods
Overall,
175
individuals
were
invited
test
chatbot,
Rosa,
before
after
counseling.
To
secure
varied
sample,
participants
recruited
from
all
clinics
Norway,
selection
was
based
on
age,
gender,
having
pathogenic
variant.
Among
34.9%
(61/175)
who
consented
individual
interview,
selected
subgroup
(16/61,
26%)
shared
their
experience
through
in-depth
interviews
via
video.
The
semistructured
covered
following
topics:
usability,
usefulness,
received
Rosa
influenced
user,
thoughts
future
use
tools
care.
transcripts
analyzed
using
stepwise-deductive
inductive
approach.
Results
overall
finding
very
welcomed
participants.
They
appreciated
24/7
availability
wherever
they
possibility
it
prepare
counseling
repeat
ask
questions
what
had
been
said
afterward.
As
created
professionals,
also
valued
as
being
medically
correct.
referred
better
than
Google
because
provided
specific
answers
questions.
findings
summed
up
3
concepts:
“Anytime,
anywhere”;
“In
addition,
not
instead”;
“Trustworthy
true.”
All
(16/16)
denied
increased
worry
reading
Rosa.
Conclusions
Our
results
indicate
potential
contribute
uniform
regardless
geographical
location.
quality-assured
information,
tailored
situation,
reassuring
effect
our
It
consistent
across
concepts
tool
preparation
repetition;
however,
none
(0/16)
supported
could
replace
if
confirmed.
This
indicates
can
be
well-suited
companion
ACM Transactions on Computing for Healthcare,
Journal Year:
2025,
Volume and Issue:
unknown
Published: Jan. 23, 2025
Low
levels
of
health
literacy
concerning
Alzheimer's
Disease
and
related
dementias
(ADRD)
impact
African
American/Black
communities
access
to
appropriate
ADRD
care.
Additionally,
a
legacy
mistrust
in
medical
research
due
systemic
racism,
has
resulted
insufficient
participation
clinical
trials
among
adults.
This
study
explores
the
potential
generative
AI
improve
encourage
older
We
designed
mobile
intervention
featuring
AI-driven
conversational
agents
-
chatbot
voice
assistant
specifically
developed
for
this
population.
tested
quality
using
heuristics
methodology
adapted
target
population
along
with
inputs
from
American/
Black
professionals
UX
designers.
Key
findings
highlight
unique
needs
culturally
relevant
content
that
is
accessible
users
varying
language
tailored
users’
geographical
location.
Concerning
interaction,
high
personalization
control
over
interaction
can
promote
use
tool,
by
minimizing
complexity
maximizing
accessibility.
These
show
novel
contribution
offered
our
domain
designing
technology
AI,
particularly
LLMS,
communities.
Frontiers in Public Health,
Journal Year:
2025,
Volume and Issue:
13
Published: March 18, 2025
The
application
of
artificial
intelligence
(AI)
in
public
health
is
rapidly
evolving,
offering
promising
advancements
various
settings
across
Canada.
AI
has
the
potential
to
enhance
effectiveness,
precision,
decision-making,
and
scalability
initiatives.
However,
leverage
without
exacerbating
inequities,
equity
considerations
must
be
addressed.
This
rapid
narrative
review
aims
synthesize
related
health.
A
methodology
was
used
identify
literature
on
for
After
conducting
title/abstract
full-text
screening
articles,
consensus
decision
study
inclusion,
data
extraction
process
proceeded
using
an
template.
Data
synthesis
included
identification
challenges
opportunities
strengthening
54
peer-review
articles
grey
sources.
Several
applying
were
identified,
including
gaps
epistemology,
algorithmic
bias,
accessibility
technologies,
ethical
privacy
concerns,
unrepresentative
training
datasets,
lack
transparency
interpretability
models,
scaling
technical
skills.
While
advance
Canada,
addressing
critical
preventing
inequities.
Opportunities
strengthen
include
implementing
diverse
frameworks,
ensuring
human
oversight,
advanced
modeling
techniques
mitigate
biases,
fostering
intersectoral
collaboration
equitable
development,
standardizing
guidelines
governance.
The Open Psychology Journal,
Journal Year:
2025,
Volume and Issue:
18(1)
Published: Feb. 28, 2025
Introduction
With
the
onset
of
pandemic
and
reopening
institutions,
we
are
all
undergoing
a
new
normal,
educators
students
attempting
to
adjust
keep
close
ties
core
principles
educational
system.
Existing
studies
have
limited
analysis
temporal
dynamics
causal
links
between
psychosocial
factors,
COVID-19-related
stress,
sleep
quality.
Moreover,
rely
on
self-reported
data,
which
introduces
potential
biases.
Therefore,
current
study
employs
mixed-method
approach
that
combines
thematic
with
both
inferential
descriptive
statistics.
Methods
The
first
part
this
study,
is
split
into
two
phases,
focuses
identifying
stress
COVID-19
experience
how
it
affects
other
behavioural,
psychological,
social
as
well
sleep.
It
then
examined
significance
these
factors
for
students'
academic
performance
during
transition
from
offline
online
teaching
hybrid
modes.
Understanding
importance
Digital
technology
and,
using
AI-based
intervention
address
underlying
problems,
determining
impact
chatbots
causes
comprising
second
phase
study.
Results
information
was
gathered
214
undergraduate
enrolled
in
different
programmes
University
Delhi
self-designed,
extensive
questionnaire
included
demographic
questions,
Pittsburgh
Sleep
Index,
Student
Stress
Questionnaire
(CSSQ).
To
assess
forecast
student's
based
indicators,
data
techniques
such
feature
selection,
regression,
neural
networks,
Naïve
Bayes
machine
learning
algorithm,
multi-dimensional
analysis.
determine
link
variables
before
after
intervention,
statistical
tools,
including
SPSS,
were
used
calculate
mean,
SD,
t,
correlation.
Conclusion
results
present
show
associated
affecting
sleep,
their
social,
cognitive
functioning.
Additionally,
research
indicated
significantly
improved
general
capacity,
reduced
connected
COVID-19,
International Journal of Intelligent Systems,
Journal Year:
2023,
Volume and Issue:
2023, P. 1 - 24
Published: Nov. 13, 2023
Search
engines
are
tools
used
to
find
information
on
the
Internet.
Since
web
has
a
plethora
of
websites,
engine
queries
majority
active
sites
and
builds
database
organized
according
keywords
utilized
in
search.
Because
this,
when
user
types
few
descriptive
words
home
page
search
engine,
function
lists
websites
corresponding
these
keywords.
However,
there
some
problems
with
this
approach.
For
instance,
if
wants
about
word
Jaguar,
most
results
animals
cars.
This
is
polysemic
problem
that
forces
always
provide
popular
but
not
relevant
results.
article
presents
study
using
sentiment
technology
help
news
classification
categorization
improve
accuracy.
We
have
introduced
smart
embedded
into
tackle
issues
record
determine
their
sentimentality.
Therefore,
topic
involves
several
aspects
natural
language
processing
(NLP)
analysis
for
classification.
A
crawler
was
collect
British
Broadcasting
Corporation
(BBC)
across
Internet,
carried
out
preprocessing
text
by
NLP,
applied
methods
polarity
processed
data.
The
sentimentality
represents
negative,
positive,
or
neutral
polarities
assigned
algorithms.
research
BBC
site
different
explore
news.
toolkit
(NLTK)
BM25
indexed
preprocessed
patterns
database.
experimental
depict
proposed
surpassing
normal
an
accuracy
rate
85%.
Moreover,
show
negative
Sentistrength
algorithm.
Furthermore,
Valence
Aware
Dictionary
sEntiment
Reasoner
(VADER)
best-performing
model
obtained
85%
data
collected
function.
International Journal of Human-Computer Interaction,
Journal Year:
2024,
Volume and Issue:
unknown, P. 1 - 18
Published: Feb. 6, 2024
The
recent
appearance
of
AI
psychological
counseling
services
is
expected
to
lower
physical,
economic,
and
burdens
for
individuals
seeking
increase
participation
in
the
service.
research
still
its
infancy,
therefore
it
important
consider
client
preference
achieve
positive
effects.
However,
no
has
been
conducted
investigate
preferences
regarding
therapists.
Therefore,
this
study
explores
characteristics
counselors
preferred
by
clients
(e.g.,
rapport,
trust,
expertise,
attraction),
as
well
which
agent
therapist
have
effects
on
attitudes
(users).
This
confirms
that
affect
intention
use
counseling.
Groups
were
divided
using
K-means
clustering
technique
based
individual's
degree
introversion/extroversion
depression
because
desired
may
differ
depending
individual
inclinations
examined
differences
between
groups.
results
will
help
enhance
supplement
capabilities
developers
actual
through
client-tailored
Proceedings of the ACM on Human-Computer Interaction,
Journal Year:
2024,
Volume and Issue:
8(CSCW2), P. 1 - 28
Published: Nov. 7, 2024
Natural
language
processing
is
enabling
machines
to
communicate
with
humans
naturally,
yet
the
dynamics
of
extended
user-chatbot
interactions
remain
much
unexplored.
This
study
characterizes
conversational
styles,
demographics,
psychologies,
and
emotional
tendencies
most
active
users
(i.e.,
top
1%
by
message
count)
a
commercial
chatbot
platform
(SimSimi.com),
whom
we
refer
as
superusers.
We
analyzed
linguistic
patterns
topics
1,988,971
messages
written
1,994
superusers
over
period
three
years.
further
surveyed
76
observe
their
dispositions
perceptions
towards
chatbot.
find
that
SimSimi
empathize
humanize
more
than
less
users,
they
show
higher
tendency
share
personal
negative
feelings.
Our
findings
suggest
chatbots
require
new
design
considerations
for
who
are
vulnerable
due
high
anthropomorphism
openness
toward
machines.
work
also
shows
should
have
functions
offer
social
support
when
necessary.