
Journal of Medical Internet Research, Год журнала: 2024, Номер unknown
Опубликована: Окт. 8, 2024
Over 96% of adult women face health issues, with 70% experiencing conditions like infections. Mobile education is increasingly popular but faces challenges in personalization and readability. Artificial intelligence (AI) chatbots provide tailored support, a discrete choice experiment can help understanding user preferences to improve chatbot design. This study aims at exploring the toward AI communication experience. A was conducted, identifying 6 main attributes chatbots: response accuracy, legibility, service cost, background information collection, utility, content provision. total 957 female participants from hospital Hebei Province participated, choosing between 2 hypothetical or opting for neither (a no-choice option). The conditional logit model used estimate preferences. were included analysis. results showed that preferred 100% accuracy (β=0.940, P<.001; 95% CI 0.624 1.255), very easy understand (β=0.907, 0.634 1.180), fee CN ¥0/month (β=-0.095, -0.108 -0.082; currency exchange rate US $1=CN ¥7.09 applicable), practical utility (β=1.085, 0.832 1.338), provision disease-related knowledge (β=0.752, 0.485 1.018). Whether not allow collection (only question answer information) has no significant impact on women's Additionally, willing pay an additional ¥9.916 (95% 6.843 12.292) ¥9.567 "very understand" information, ¥11.451 8.704 14.198) practical" utility. they ¥7.931 4.975 10.886) "knowledge diseases" compared "gender knowledge" (CN ¥2.602, -0.551 5.756). relative importance indicated (1.085/3.858, 28.12%) (0.940/3.858, 24.37%) most influential factors participants' designed users should focus high clear content, free access, privacy protection, disease attract enhance education.
Язык: Английский