Benchmarking An International Journal, Год журнала: 2025, Номер unknown
Опубликована: Март 15, 2025
Purpose Recent natural disasters have posed complex challenges for humanitarian logistics companies in delivering essential aid. Companies are transforming their business operations through digital technologies such as twin technology to address these issues. This study aims explore the role of enhancing resilience supply chain management. Design/methodology/approach Partial least squares structural equation modelling was used test conceptual model using technology. Findings The found that three intangible resources, namely, innovation culture, collaborative network and crowdfunding initiatives, positively impact twin-enabled services, resilience. Originality/value extends scope resource-based theory resilience, enabled by proposed enhances applications twins building
Язык: Английский