Tourism Review,
Год журнала:
2022,
Номер
77(5), С. 1299 - 1321
Опубликована: Июнь 2, 2022
Purpose
Drawing
upon
affective
events
theory
(AET),
this
study
aims
to
explore
the
relationship
between
tourists’
perceived
deception
and
moral
emotions,
dissatisfaction,
revisit
intention
negative
word
of
mouth.
Design/methodology/approach
Online
data
from
Questionnaire
Star
were
used
examine
proposed
research
model.
A
total
437
valid
questionnaires
collected.
Findings
The
results
suggest
that
tourist
scams
as
“affective
events”
could
trigger
emotions
thereby
decreasing
their
generating
Additionally,
found
act
a
mediator
dissatisfaction.
Research
limitations/implications
insights
uncovered
in
reveal
mechanisms
behind
reactions
provide
implications
for
tourism
destinations,
suggesting
ways
alleviate
adverse
impact
scams.
Originality/value
To
best
authors’
knowledge,
is
very
first
investigate
Journal Of Vacation Marketing,
Год журнала:
2024,
Номер
unknown
Опубликована: Апрель 16, 2024
Tourist
engagement
(TE)
has
gained
prominence
in
academia
and
industry.
While
previous
studies
have
focused
on
exploring
TE
tourism
hospitality,
no
consolidated
empirical
study
been
conducted.
We
conducted
a
comprehensive
meta-analysis
using
data
from
73
independent
retrieved
72
papers,
with
total
sample
size
of
41,757.
Our
analysis,
meta-analytic
structural
equation
modelling,
tested
conceptual
framework
found
that
tourist
experience
individually
mediate
tourists’
satisfaction,
emotion,
behavioral
intention,
loyalty.
Additionally,
cultural
(e.g.,
power
distance,
individualism,
uncertainty
avoidance,
indulgence)
economic
human
development
index)
moderators
influence
TE.
findings
also
suggest
popular
global
destinations
enhance
the
relationship
between
experience,
engagement,
intention.
Research in Globalization,
Год журнала:
2024,
Номер
8, С. 100207 - 100207
Опубликована: Март 3, 2024
In
the
wake
of
global
pandemic
and
amidst
rapidly
advancing
technologies,
domains
tourism,
travel,
trade
have
undergone
significant
changes.
This
article
overviews
some
most
noteworthy
research
findings
in
these
interconnected
areas
since
2020.
We
provide
an
evaluation
post-pandemic
evolution
sectors
by
examining
key
trends,
challenges,
opportunities
that
emerged
Covid-19
pandemic.
Our
discussion
encompasses
five
themes
on
how
has
impacted
changing
landscape
trade.
Against
this
backdrop,
we
introduce
articles
included
special
issue.
Sustainability,
Год журнала:
2022,
Номер
14(10), С. 5917 - 5917
Опубликована: Май 13, 2022
This
article
discusses
how
travel
and
tourism
organizations,
the
hardest-hit
by
COVID-19
pandemic,
have
used
technology
tools
to
deal
with
COVID
challenges.
Specifically,
through
a
bibliometric
literature
review
of
relevant
research
papers
on
topic
COVID-19,
we
provide
evidence
has
accelerated
adoption
diffusion
various
technologies
different
stakeholders
in
value
chain,
show
these
been
challenges
posed
pandemic.
The
evidences
main
areas
allows
define
future
directions.
Thus,
conclude
this
discussing
offers
unique
opportunity
for
rethinking
renovating
offer
technology.
Tourism Review,
Год журнала:
2022,
Номер
77(5), С. 1299 - 1321
Опубликована: Июнь 2, 2022
Purpose
Drawing
upon
affective
events
theory
(AET),
this
study
aims
to
explore
the
relationship
between
tourists’
perceived
deception
and
moral
emotions,
dissatisfaction,
revisit
intention
negative
word
of
mouth.
Design/methodology/approach
Online
data
from
Questionnaire
Star
were
used
examine
proposed
research
model.
A
total
437
valid
questionnaires
collected.
Findings
The
results
suggest
that
tourist
scams
as
“affective
events”
could
trigger
emotions
thereby
decreasing
their
generating
Additionally,
found
act
a
mediator
dissatisfaction.
Research
limitations/implications
insights
uncovered
in
reveal
mechanisms
behind
reactions
provide
implications
for
tourism
destinations,
suggesting
ways
alleviate
adverse
impact
scams.
Originality/value
To
best
authors’
knowledge,
is
very
first
investigate
