Mindset matters: Mitigating negative spillover effects in service failures DOI
Hanyu Chen, Jihao Hu, Zhibin Lin

и другие.

Tourism Management, Год журнала: 2024, Номер 108, С. 105118 - 105118

Опубликована: Дек. 21, 2024

Язык: Английский

How figurative language affects officer live streaming effectiveness: A benign violation perspective DOI
Lin Zhang, Da Shi, Xiaoxiao Qi

и другие.

Journal of Hospitality and Tourism Management, Год журнала: 2024, Номер 59, С. 251 - 262

Опубликована: Май 8, 2024

Язык: Английский

Процитировано

11

A study of employee attitudes towards AI, its effect on sustainable development goals and non-financial performance in independent hotels DOI Creative Commons
María Jesús Jerez-Jerez

International Journal of Hospitality Management, Год журнала: 2024, Номер 124, С. 103987 - 103987

Опубликована: Окт. 28, 2024

Язык: Английский

Процитировано

7

Morality or hypocrisy: The effect of hotel sustainability labels varies across different online review valence DOI Creative Commons
Linxiang Lv, Guanrong Liu, Wanru Zhou

и другие.

International Journal of Hospitality Management, Год журнала: 2024, Номер 122, С. 103838 - 103838

Опубликована: Июнь 18, 2024

Язык: Английский

Процитировано

6

The Lower Emissions Hotel Room: A consumer-driven and greenwashing-alert approach to making tourism more environmentally sustainable DOI
Dorine von Briel, Sara Dolničar

Annals of Tourism Research, Год журнала: 2025, Номер 111, С. 103925 - 103925

Опубликована: Фев. 13, 2025

Язык: Английский

Процитировано

0

I am the “owner” of the hotel: The impact of human-robot interactivity on guests' pro-environmental behavior in hotels DOI
Zhongxia Duan, Zhihua Ding, Yupeng Mou

и другие.

Journal of Hospitality and Tourism Management, Год журнала: 2025, Номер 62, С. 284 - 293

Опубликована: Фев. 15, 2025

Язык: Английский

Процитировано

0

Bicycle-Friendly Accommodation Certification: A Comparative Review of Turkiye and International Examples DOI Open Access
Alparslan Güvenç, Lütfi Atay

GSI Journals Serie A Advancements in Tourism Recreation and Sports Sciences, Год журнала: 2025, Номер 8(1), С. 430 - 445

Опубликована: Фев. 28, 2025

This study examines the Bicycle-Friendly Accommodation Facility Certificate implemented by Ministry of Culture and Tourism Turkiye within framework sustainable tourism. By comparing this certification system with international examples, research identifies similarities differences in governance, criteria, inspection processes. The findings reveal notable commonalities distinctions among systems. While all systems feature mandatory components such as secure parking, repair tools, tailored nutritional services, Turkish model stands out its state-led, legally grounded points-based evaluation system, which is designed to encourage service enhancements. However, also challenges post-certification inspections visibility, may limit model's impact. suggest that aligning Turkiye's best practices from models could enhance effectiveness foster growth bicycle insights derived offer actionable guidance for policymakers stakeholders seeking promote tourism on a global scale. These include identification gaps processes, enhancement cooperation, adoption innovative solutions.

Язык: Английский

Процитировано

0

How hotel eco-labels can be powerful nudges: An evaluability perspective DOI
Xinyue Ni, Hui Li, Dan Wang

и другие.

Tourism Management, Год журнала: 2025, Номер 110, С. 105191 - 105191

Опубликована: Март 28, 2025

Язык: Английский

Процитировано

0

Sustainable tourism certification: a systematic literature review and suggested ways forward DOI Creative Commons
Sayed Elhoushy, Yehia Elzek, Xavier Font

и другие.

Journal of Sustainable Tourism, Год журнала: 2025, Номер unknown, С. 1 - 27

Опубликована: Апрель 9, 2025

Язык: Английский

Процитировано

0

Exploring the impact of dark kitchens on community quality-of-life: The role of local biopolitics, disposition, integrity, and lobbying DOI Creative Commons
María Jesús Jerez-Jerez, Lidia Aguiar-Castillo, Claudia Sevilla

и другие.

International Journal of Hospitality Management, Год журнала: 2025, Номер 130, С. 104231 - 104231

Опубликована: Май 9, 2025

Язык: Английский

Процитировано

0

Informing facts or evoking feelings: how to communicate pro-environmental messages effectively to first-time vs repeat customers DOI
Chundong Zheng, Xu Zhang, Jiehang Song

и другие.

International Journal of Contemporary Hospitality Management, Год журнала: 2025, Номер unknown

Опубликована: Май 13, 2025

Purpose Based on the accessibility-diagnosticity model, this study aims to explore interaction effect of pro-environmental appeals (fact-based vs affect-based) and customer types (first-time repeat customer) individuals’ behavioral intentions. Design/methodology/approach The authors conduct three scenario-based experiments test food beverage related waste in contexts. Study 1a investigates congruency between self-reported responses reduction measures at an amusement park. 1b replicates using manipulated relation airline reduction. 2 roles perceived diagnosticity accessibility determine how these mediate effects behaviors a hotel. Findings This demonstrates that fact-based, appeal is more persuasive for first-time due heightened (easier process), while affect-based, higher recall). Practical implications knowledge gained from will help hospitality managers improve effectiveness their communications, by advising target messages according customers’ prior experiences service. Originality/value To best authors’ knowledge, first compare across customers. findings highlight type can be significant determinant uncovering

Язык: Английский

Процитировано

0