Waste Management & Research The Journal for a Sustainable Circular Economy,
Год журнала:
2024,
Номер
unknown
Опубликована: Ноя. 19, 2024
The
management
of
end-of-life
vehicles
(ELVs)
has
become
a
significant
environmental
and
economic
challenge
due
to
the
substantial
volumes
hazardous
waste
generated.
This
article
analyses
sustainable
practices
in
ELV
across
Europe,
with
focus
on
contributions
circular
economy.
systematic
literature
review,
conducted
for
articles
published
period
2016-2024,
identifies
five
topics:
(1)
policy
regulatory
frameworks
evaluations
suggestions;
(2)
benefits
through
optimization
modelling;
(3)
trends
performances
analysis;
(4)
advanced
treatment
technologies
their
impact
(5)
impacts
assessments.
findings
highlight
importance
state-of-the-art
recycling
processes
coordinated
stakeholder
efforts
improving
outcomes.
In
addition,
correlation
between
ELVs
gross
domestic
product
(GDP)
was
analysed.
Data
analysis
27
European
countries
2016-2021
shows
moderate
correlation.
Specifically,
stronger
economies
tend
produce
more
ELVs,
distinguishing
two
clusters
when
GDP
is
35,000
€
per
capita.
By
adopting
best
innovative
approaches,
can
enhance
systems,
support
economy
development.
work
highlights
possible
capita
rates
Union,
identification
clusters,
critical
role
that
play
sustainability.
Journal of Manufacturing Technology Management,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 26, 2025
Purpose
This
study
aims
to
examine
the
impact
of
supply
chain
digitalization
(SCD)
on
performance
(SCP)
with
integration
agility
(SCA)
and
resilience
(SCR)
in
manufacturing
firms.
Additionally,
it
investigates
moderating
role
environmental
dynamism
(ED)
these
relationships
context
Design/methodology/approach
A
quantitative
research
design
was
employed,
utilizing
a
structured
questionnaire
collect
data.
The
sample
consisted
374
valid
responses
from
various
managerial
levels
within
firms
Jordan.
purposive
sampling
technique
used
ensure
that
participants
had
relevant
expertise
management.
data
were
analyzed
using
structural
equation
modeling
(SEM)
through
Smart
PLS
software
test
proposed
hypotheses.
Findings
found
SCD
positively
impacts
SCP
by
enhancing
both
SCA
SCR.
Digital
technologies
shown
improve
visibility,
speed
decision-making
resource
efficiency,
which
are
essential
for
maintaining
under
uncertain
conditions.
Furthermore,
ED
significantly
moderates
relationship
between
SCP,
indicating
benefits
SCR
more
pronounced
highly
dynamic
environments.
Originality/value
contributes
literature
offering
an
investigation
influencing
SCA,
ultimately
It
also
sheds
light
effect
ED,
providing
deeper
understanding
conditions
digital
transformation
chains
is
most
beneficial.
based
three
theoretical
foundations:
resource-based
view
(RBV),
capabilities
theory
(DCT)
contingency
(CT).
International Journal of Quality & Reliability Management,
Год журнала:
2025,
Номер
unknown
Опубликована: Апрель 15, 2025
Purpose
This
study
examined
how
digital
voice
of
the
customer
(DVoC)
adoption
influences
satisfaction
(CS)
and
firm
performance
in
Jordan’s
banking
telecommunications
sectors,
while
also
assessing
whether
trust
technology
moderates
DVoC–satisfaction
relationship.
Design/methodology/approach
cross-sectional
targeted
387
service
managers
representatives
Jordanian
banks
firms
through
judgmental
sampling.
Structured
questionnaires
captured
respondents
use
DVoC
tools
to
address
issues,
integrate
feedback,
observe
changes
or
loyalty.
Participants
included
call
center
managers,
feedback
analytics
teams,
support
supervisors,
whose
direct
roles
handling
data
offered
valuable
insights.
The
employed
partial
least
square
structural
equation
modeling
(PLS-SEM)
for
rigorous
analysis.
Findings
Results
revealed
that
significantly
increased
CS,
with
real-time
journey
mapping
(CJ),
actionable
insights
automated
response
mechanisms
(AR)
being
particularly
influential.
In
contrast,
sentiment
analysis
(SA)
omni-channel
integration
did
not
show
a
notable
effect
this
context.
Customer
(CT)
emerged
as
an
important
moderator,
strengthening
positive
impact
on
satisfaction.
Additionally,
heightened
CS
was
associated
improved
outcomes.
Research
limitations/implications
reliance
sampling
design
limits
generalizability
causal
inferences.
However,
findings
offer
sector-specific
can
inform
strategic
initiatives
similar
environments.
Originality/value
By
highlighting
which
components
most
effectively
drive
satisfaction,
demonstrating
moderating
role
CT
technology,
contributes
novel
literature.
It
integrates
service-dominant
logic
(SDL)
stakeholder
theory
perspectives,
underscoring
value
co-creation
customers
viewed
critical
stakeholders
enhance
competitive
markets.
