Smart Interaction vs. Face-to-Face? Evidence from a Survey Experiment on Perceived Government Responsiveness in China

Journal of Chinese Political Science, Год журнала: 2025, Номер unknown

Опубликована: Фев. 7, 2025

Язык: Английский

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A new era of public procurement: critical issues of procuring artificial intelligence systems to produce public services

International Journal of Law and Management, Год журнала: 2025, Номер unknown

Опубликована: Март 13, 2025

Purpose This study aims to shed light on how artificial intelligence based robust algorithms is used in providing public services and the public’s fears about dealing with these systems. The challenges facing governments that use systems are accountability, transparency, integrity addressing errors advanced technologies. Design/methodology/approach descriptive approach describe analyze procurement service purchased. analytical was also problems issues could result from using regarding concerns its of access information, accountability responsibility. Findings government sector must uphold rights, freedoms, human rights rule law, as well a commitment justice, responsibility, integrity, openness if this paper private AI These will still have motivations ideals organization their creators. Accountability governance processes needed. Therefore, developing technologies in-house not solution corporate adoption interconnection. requirements documentation should apply internal external development scenarios. Originality/value outlined difficulties bodies when purchasing long-term effects call for policies procedures tailored needs AI. Future studies might advantages disadvantages openness, particularly disclosures made public. In what ways aid system governance? What restrictions disclosures? Is it possible new forms emerging technology help engage meaningfully discussions due process fundamental rights?

Язык: Английский

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En route to “zero bureaucracy and invisible government”: a conjoint analysis of the effects of transforming the state-citizen interface on the favourability of public administration in the digital era

Asia Pacific Journal of Public Administration, Год журнала: 2025, Номер unknown, С. 1 - 25

Опубликована: Апрель 8, 2025

Язык: Английский

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Digital government inclusion: Exploring strategies for inclusive government automation

Government Information Quarterly, Год журнала: 2025, Номер 42(2), С. 102028 - 102028

Опубликована: Апрель 17, 2025

Язык: Английский

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The personalization of digital services: How is it being driven by European Union Member States?

Digital Government Research and Practice, Год журнала: 2025, Номер unknown

Опубликована: Май 26, 2025

Personalization is the process by which digital services are adapted to characteristics, needs or interests of each individual. Although personalization a common concept, level in public administration still very low. The European Union has been promoting for many years but just few countries delivering personalized services. article examines eGovernment strategies assess how EU paper concludes that most do not include as an objective their strategies.

Язык: Английский

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Digital government: features of providing digital proactive public services

Russian Journal of Management, Год журнала: 2025, Номер 13(3), С. 139 - 152

Опубликована: Май 6, 2025

The article presents a comparative characteristic of proactive and reactive forms providing socially significant public services. relevance the research is due to digital transformation administration processes redesigning services based on principles proactivity "digital from scratch". purpose study was identify features implementation principle in provision results reflect advantages, disadvantages risks form for applicants. factors influencing demand differences incentives development private sectors economy were identified. scientific novelty represented by identified disrupting balance interests participants service process when combining into one comprehensive service.

Язык: Английский

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A systematic review on the roles of knowledge management in public sectors: Synthesis and way forwards

Heliyon, Год журнала: 2023, Номер 9(11), С. e22293 - e22293

Опубликована: Ноя. 1, 2023

The main objective of this study is to examine and synthesise the role knowledge management in public sector. applied systematic review technique Preferred Reporting Items for Systematic Review Meta-Analysis (PRISMA) evaluate sector using 33 selected web science core collection journal articles. acknowledged that different theories have been by scholars research methodologies. articles published stated year show progressive increment, authors used methods undertake a on KM In review, three themes identified. Knowledge organisational improvement, citizens' satisfaction, collaborative innovation are identified review.

Язык: Английский

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Retention of the highly educated migrants: from the perspective of urban e-service capability

Cost Effectiveness and Resource Allocation, Год журнала: 2024, Номер 22(1)

Опубликована: Янв. 24, 2024

Abstract Background Talent is a crucial resource for economic and social development, serving as the driving force behind urban progress. As China experiences rapid growth in digital city construction, capability of e-services continues to improve incessantly. In China, new-generation highly educated migrants (NGHEMs) account ~ 20–30% total floating populations. This study aimed explore settlement intention migrations from new perspective e-service capabilities. Furthermore, mechanism on NGHEMs will be proved. Methods paper employed data Migrants Dynamic Survey 2017 Evaluation Report Government E-service Capability Index (2017). Descriptive analyses were conducted investigate factors influencing destination city. Based principle utility maximization, LASSO regression was select individual characteristics that determined NGHEMs. The impact analyzed by using ordinal logit model. Additionally, robustness check, endogeneity analysis, heterogeneity analysis performed validate benchmark results. Finally, mediation model examine whether enhance improving livability innovation. Results results indicate promote NGHEMs’ cities. Moreover, are still robust through series tests. regional heterogeneity, significantly enhances with male female, married household registration, can over 3 million inhabitants those eastern regions China. intermediary effect test shows Conclusion highlights important migrants. conclusions this provide suggestions government use when designing policies development e-services.

Язык: Английский

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Unraveling the dynamics of social governance innovation: A synergistic approach employing NLP and network analysis

Expert Systems with Applications, Год журнала: 2024, Номер 255, С. 124632 - 124632

Опубликована: Июнь 29, 2024

Язык: Английский

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Building a Global Digital Economy: Comparison between the European Union's Digital Partnerships with Singapore, Japan and South Korea

Опубликована: Янв. 1, 2023

Digital partnerships are imperative policy instruments for the European Union (EU) in its quest to strengthen digital economy. These line with “EU Compass Strategy” (2021), which seeks transform Europe into a digitally connected continent by 2030. In this regard, EU recently signed agreements Singapore, Japan, and Korea build stronger First, article briefly introduces international cooperation on schemes. Second, it outlines motivation behind partnerships. Afterward, paper assesses three of between Singapore (2023), Japan (2022), (2022). Lastly, as main finding, work compares them depict their differences, shortcomings, future direction. It is expected that implementation alliances will benefit four regions although recommended additional mutual initiatives.

Язык: Английский

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