Exploring People’s Application Behavior of Electronic Certificates from the Behavioral Reasoning Theory Perspective: A Mixed-Method Approach DOI
Tu Lyu, Jing Liu, Qixiang Geng

и другие.

International Journal of Human-Computer Interaction, Год журнала: 2024, Номер unknown, С. 1 - 17

Опубликована: Дек. 16, 2024

Promoting electronic certificates (e-certificates) is an important convenience measure to realize the high efficiency and intelligence of digital government services. This study develops a research model based on behavioral reasoning theory (BRT) regulatory focus (RFT) understand public's application behavior e-certificates, thus expanding empirical exploration service from perspective audience psychological motivation. A two-stage mixed-method approach used: first phase involved qualitative interviews determine reasons for against applying e-certificates; second comprised quantitative with 496 valid samples using PLS-SEM examine model. Results show that value alignment impacts as well intention apply. Reasoning also affects Additionally, plays moderating role in relationship between behavior. These conclusions offer practical strategies recommendations governments policymakers.

Язык: Английский

Analyzing digital government partnerships: An institutional logics perspective DOI
Yiwei Gong,

Yan Yang

Government Information Quarterly, Год журнала: 2024, Номер 42(1), С. 101987 - 101987

Опубликована: Дек. 6, 2024

Язык: Английский

Процитировано

0
Exploring People’s Application Behavior of Electronic Certificates from the Behavioral Reasoning Theory Perspective: A Mixed-Method Approach DOI
Tu Lyu, Jing Liu, Qixiang Geng

и другие.

International Journal of Human-Computer Interaction, Год журнала: 2024, Номер unknown, С. 1 - 17

Опубликована: Дек. 16, 2024

Promoting electronic certificates (e-certificates) is an important convenience measure to realize the high efficiency and intelligence of digital government services. This study develops a research model based on behavioral reasoning theory (BRT) regulatory focus (RFT) understand public's application behavior e-certificates, thus expanding empirical exploration service from perspective audience psychological motivation. A two-stage mixed-method approach used: first phase involved qualitative interviews determine reasons for against applying e-certificates; second comprised quantitative with 496 valid samples using PLS-SEM examine model. Results show that value alignment impacts as well intention apply. Reasoning also affects Additionally, plays moderating role in relationship between behavior. These conclusions offer practical strategies recommendations governments policymakers.

Язык: Английский

Процитировано

0