Industrial Marketing Management, Год журнала: 2023, Номер 113, С. 180 - 201
Опубликована: Июнь 19, 2023
Язык: Английский
Industrial Marketing Management, Год журнала: 2023, Номер 113, С. 180 - 201
Опубликована: Июнь 19, 2023
Язык: Английский
Psychology and Marketing, Год журнала: 2022, Номер 39(12), С. 2302 - 2327
Опубликована: Ноя. 8, 2022
Abstract Researchers have given considerable attention to investigate anti‐consumption behavior. However, empirical research tends report somewhat erratic and inconsistent findings. Accordingly, the relationships between antecedents, outcome variables of behavior, such as consumer well‐being, remain unclear. Thus, fill this void in literature, study integrates Attitude Behavior Context (ABC) theory Well‐being into a meta‐analytic framework synthesizes extant literature on examine concrete contextual attitudinal variables, behavior well‐being. The findings show that ecological concern, religiosity, mortality salience, perceived behavioral control influence attitudes intention, whereas well‐being is variable To possible reasons for findings, we performed moderation analysis which suggests country study, product type, data collection period, methods sample type may cause inconsistencies This contributes literature. Practically, provide guidelines policymakers societal organizations interested promoting anti‐consumption.
Язык: Английский
Процитировано
35Australasian Marketing Journal (AMJ), Год журнала: 2023, Номер unknown
Опубликована: Авг. 18, 2023
This paper investigates how consumers respond to online recovery strategies in response a service failure the travel agencies (OTA) context. The study also examines role of justice and forgiveness process. Firstly, qualitative was employed explore predominant exercised by providers. Further, we collect data from survey ( n = 335) using an questionnaire about OTA context examine proposed relationship based on Stimulus–Organism–Response (S-O-R) framework Justice theory. analysed CB-SEM fsQCA. Results show that speed, explanation, courtesy problem-solving are crucial strategies. highlighted consumers’ perceived play fsQCA results showed five solutions (i.e. various combinations causal antecedents) could facilitate formation repatronage intention. Our enriches literature. findings may help agents design suitable reduce negative effect their customers.
Язык: Английский
Процитировано
21Journal of Consumer Behaviour, Год журнала: 2023, Номер 23(2), С. 357 - 371
Опубликована: Июнь 22, 2023
Abstract This study investigates consumers' adoption intention toward the virtual clinic. The theory of planned behavior and status‐quo‐bias are used as underpinning theories to investigate effects enablers inhibitors, respectively. Further, mediating role perceived values on relationship between enablers, is also investigated. how effect varies at different levels information privacy concerns. results this reveal that attitude, subjective norm, regret avoidance, inertia, switching costs significantly influence clinics. study's findings will enrich technology online health literature, especially emerging literature related helps healthcare service providers understand
Язык: Английский
Процитировано
19Journal of Hospitality and Tourism Management, Год журнала: 2023, Номер 56, С. 229 - 244
Опубликована: Июль 6, 2023
Язык: Английский
Процитировано
19Industrial Marketing Management, Год журнала: 2023, Номер 113, С. 180 - 201
Опубликована: Июнь 19, 2023
Язык: Английский
Процитировано
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