Nature Human Behaviour,
Год журнала:
2024,
Номер
unknown
Опубликована: Окт. 18, 2024
Maintaining
COVID-19
vaccine
demand
was
key
to
ending
the
global
health
emergency.
To
help
do
this,
many
governments
used
chatbots
that
provided
personalized
information
guiding
people
on
where,
when
and
how
get
vaccinated.
We
designed
tested
a
WhatsApp
chatbot
understand
whether
two-way
interactive
messaging
incorporating
behaviourally
informed
functionalities
could
perform
better
than
one-way
message
reminders.
ran
large-scale
preregistered
randomized
controlled
trial
with
249,705
participants
in
Argentina,
measuring
vaccinations
using
Ministry
of
Health
records.
The
more
tripled
uptake
compared
control
group
(a
1.6
percentage
point
increase
(95%
confidence
interval,
(1.36
pp,
1.77
pp))
nearly
doubled
reminder
1
(0.83
1.17
pp)).
Communications
tools
simplify
user
journey
can
vaccination
traditional
reminders
may
have
applications
other
behaviours.
Frontiers in Psychiatry,
Год журнала:
2024,
Номер
15
Опубликована: Ноя. 14, 2024
Digital
health
interventions
specifically
those
realized
as
chatbots
are
increasingly
available
for
mental
health.
They
include
technologies
based
on
artificial
intelligence
that
assess
user's
sentiment
and
emotions
the
purpose
of
responding
in
an
empathetic
way,
or
treatment
purposes,
e.g.
analyzing
expressed
suggesting
interventions.
Relationship
distress
is
among
the
most
important
predictors
of
individual
distress.
Over
one
in
three
couples
report
relationships
but
despite
distress,
only
rarely
seek
help
from
couple
therapists
and
instead
prefer
to
information
advice
online.
The
recent
breakthroughs
development
humanlike
artificial
intelligence-powered
chatbots
such
as
ChatGPT
have
recently
made
it
possible
develop
which
respond
therapeutically.
Early
research
suggests
that
they
outperform
physicians
helpfulness
empathy
answering
health-related
questions.
However,
we
do
not
yet
know
how
well
questions
about
relationships.
Across
studies,
evaluated
performance
responding
relationship-related
engaging
a
single
session
relationship
therapy.
In
Studies
1
2,
demonstrated
are
perceived
more
helpful
empathic
than
experts
Study
3,
showed
rate
sessions
with
chatbot
high
on
attributes
empathy,
active
listening,
exploration.
Limitations
include
repetitive
inadequate
assessment
risk.
findings
show
potential
using
support
highlight
limitations
need
be
addressed
before
can
safely
adopted
for
interventions.
Logic Journal of IGPL,
Год журнала:
2024,
Номер
unknown
Опубликована: Май 9, 2024
Abstract
Conversational
interfaces
are
becoming
ubiquitous
in
an
increasing
number
of
application
domains
as
Artificial
Intelligence,
Natural
Language
Processing
and
Machine
Learning
methods
associated
with
the
recognition,
understanding
generation
natural
language
advance
by
leaps
bounds.
However,
designing
dialog
model
these
systems
is
still
a
very
demanding
task
requiring
great
deal
effort
given
information
sources
to
be
considered
related
analysis
user
utterances,
interaction
context,
repositories,
etc.
In
this
paper,
we
present
general
framework
for
quality
system
responses
combining
statistical
management
technique
deep
learning-based
intention
recognizer
that
allow
replacing
initially
selected
other
presumably
better
candidates.
This
approach
portable
different
task-oriented
domains,
diversity
methodologies
estimation
techniques.
We
have
evaluated
our
two-step
proposal
using
two
conversational
systems,
assessed
several
recognition
used
developed
modules
dynamically
select
responses.
The
results
evaluation
show
proposed
achieves
satisfactory
making
it
possible
reduce
non-coherent
them
more
coherent
alternatives.
Nature Human Behaviour,
Год журнала:
2024,
Номер
unknown
Опубликована: Окт. 18, 2024
Maintaining
COVID-19
vaccine
demand
was
key
to
ending
the
global
health
emergency.
To
help
do
this,
many
governments
used
chatbots
that
provided
personalized
information
guiding
people
on
where,
when
and
how
get
vaccinated.
We
designed
tested
a
WhatsApp
chatbot
understand
whether
two-way
interactive
messaging
incorporating
behaviourally
informed
functionalities
could
perform
better
than
one-way
message
reminders.
ran
large-scale
preregistered
randomized
controlled
trial
with
249,705
participants
in
Argentina,
measuring
vaccinations
using
Ministry
of
Health
records.
The
more
tripled
uptake
compared
control
group
(a
1.6
percentage
point
increase
(95%
confidence
interval,
(1.36
pp,
1.77
pp))
nearly
doubled
reminder
1
(0.83
1.17
pp)).
Communications
tools
simplify
user
journey
can
vaccination
traditional
reminders
may
have
applications
other
behaviours.
