Advances in marketing, customer relationship management, and e-services book series,
Год журнала:
2024,
Номер
unknown, С. 1 - 30
Опубликована: Дек. 27, 2024
This
study
explores
the
transformative
role
of
artificial
intelligence
(AI)
in
digital
governance
by
examining
four
diverse
case
studies:
Saudi
Arabia,
Estonia,
Singapore,
and
Spain.
Using
a
methodology,
research
investigates
how
AI
has
been
integrated
into
public
administration
to
enhance
efficiencyand
address
societal
challenges.
Findings
reveal
significant
variations
approaches
integration,
influenced
each
country's
socio-economic
contexts
priorities.
Key
theoretical
implications
include
need
balance
technological
innovation
with
socio-political
considerations,
while
practical
insights
emphasize
scalability
interoperable
systems
critical
transparency
fostering
trust.
Despite
notable
advancements,
challenges
such
as
ensuring
inclusivity,
addressing
algorithmic
bias,
safeguarding
data
privacy
persist,
underscoring
for
ongoing
policy
adaptation
citizen
engagement.
Kamu Yönetimi ve Teknoloji Dergisi,
Год журнала:
2025,
Номер
7(1), С. 13 - 36
Опубликована: Янв. 30, 2025
The
rapid
development
of
digital
technologies
has
driven
significant
advancements
in
artificial
intelligence
(AI)
applications,
expanding
their
use
across
various
fields.
One
notable
area
is
disaster
management,
where
AI
leveraged
to
strengthen
societal
resilience
and
protect
communities
from
disasters.
However,
some
projects
may
fall
short
expectations
during
implementation,
often
resulting
increased
costs,
time,
labor
due
inherent
complexity.
In
response,
this
study
presents
a
model
that
explores
the
application
throughout
management
process,
utilizing
secondary
data
sources.
objective
contribute
both
academic
literature
practices
by
supporting
prevention,
reducing
loss
life
property,
enabling
more
efficient
timely
interventions.
Furthermore,
aims
serve
as
valuable
resource
not
only
for
researchers
field
but
also
decision-makers
practitioners,
offering
concise
reference
informed,
data-driven
actions.
Advances in public policy and administration (APPA) book series,
Год журнала:
2025,
Номер
unknown, С. 153 - 180
Опубликована: Янв. 24, 2025
This
study
investigates
the
adoption
and
effective
use
of
artificial
intelligence
(AI)
technologies
in
public
sector,
focusing
on
Ministry
Industry
Technology
(MoIT)
Türkiye.
Through
literature
review
field
research,
including
interviews
with
officials,
highlights
potential
AI
tools
transforming
service
delivery
improving
efficiency,
transparency,
citizen
satisfaction.
Despite
increasing
awareness
AI's
benefits,
findings
reveal
significant
challenges,
low
digital
competencies
among
data
privacy
concerns,
absence
institutional
strategies
for
integration.
The
research
underscores
need
targeted
training
programs,
robust
legal
frameworks,
strategic
alignment
to
enhance
adoption.
A
case
MoIT's
AI-based
e-Market
Surveillance
Inspection
project
exemplifies
modernize
services.
results
aim
guide
future
practical
efforts
leveraging
sector
innovation
Türkiye
beyond.
Administrative Sciences,
Год журнала:
2025,
Номер
15(2), С. 58 - 58
Опубликована: Фев. 11, 2025
This
study
investigates
the
transformative
capacity
of
artificial
intelligence
(AI)
in
improving
financial
accountability
and
governance
public
sector.
The
aims
to
explore
strategic
potential
constraints
AI
integration,
especially
as
fiscal
systems
become
more
complex
expectations
for
transparency
increase.
employs
a
qualitative
case
methodology
analyze
three
countries,
which
are
Estonia,
Singapore,
Finland.
These
countries
renowned
their
innovative
use
administration.
data
collection
tools
included
an
extensive
review
literature,
governmental
publications,
studies,
feedback.
reveals
that
AI-driven
solutions
such
predictive
analytics,
fraud
detection
systems,
automated
reporting
significantly
improve
operational
efficiency,
transparency,
decision
making.
However,
challenges
algorithmic
bias,
privacy
issues,
need
strong
ethical
guidelines
still
exist,
these
could
hinder
equitable
AI.
emphasizes
importance
aligning
technological
progress
with
democratic
values
by
addressing
problems.
also
enhances
dialog
around
AI’s
role
It
provides
practical
recommendations
policymakers
who
seek
wisely
promote
trust,
ensure
governance.
Future
research
should
focus
on
enhancing
frameworks
investigating
scalable
overcome
social
technical
integration.
Advances in public policy and administration (APPA) book series,
Год журнала:
2025,
Номер
unknown, С. 81 - 112
Опубликована: Янв. 24, 2025
This
chapter
examines
the
technological,
economical
and
societal
obstacles
that
may
prevent
Artificial
Intelligence
from
being
widely
used
in
public
administration.
In
order
to
fully
utilise
AI's
potential
improve
administration,
must
be
addressed.
Adoption
of
AI
necessitates
a
large
initial
financial
outlay,
which
is
sometimes
limited
by
constraints
conflicting
goals
sector.
Additional
strains
are
incurred
long-term
maintenance
training
costs.
Social
resistance
originates
worries
about
data
privacy,
distrust
automated
systems,
fears
job
displacement.
Furthermore,
acceptance
slowed
down
awareness
its
ethical
ramifications.
administration
decision-making,
efficiency,
transparency,
it
imperative
these
gives
detailed
analysis
barriers,
offering
stakeholders
policymakers
insights
advancing
adoption.
Advances in computational intelligence and robotics book series,
Год журнала:
2025,
Номер
unknown, С. 47 - 66
Опубликована: Фев. 28, 2025
Artificial
intelligence
is
transforming
the
legal
landscape
by
enhancing
efficiency,
accessibility,
and
fairness
in
justice
delivery
system.
This
chapter
examines
role
of
AI
reinforcing
rule
law,
with
particular
attention
to
research,
judicial
decision-making,
case
management,
dispute
resolution.
From
predictive
analytics
chatbots
smart
contracts,
AI-driven
tools
are
revolutionizing
frameworks,
speeding
processing,
reducing
human
bias.
But
law
also
raises
ethical
challenges
algorithmic
bias,
transparency
issues,
data
privacy
concerns.
Through
real-world
studies
from
United
States,
European
Union,
India,
China,
this
explores
implications
applications
governance.
It
highlights
global
initiatives
govern
technology
courts
suggests
design
principles
for
responsible
AI-aided
progress.
Advances in computational intelligence and robotics book series,
Год журнала:
2025,
Номер
unknown, С. 137 - 166
Опубликована: Фев. 28, 2025
This
chapter
explores
AI's
transformative
potential
in
public
governance
Oman,
focusing
on
enhancing
efficiency,
transparency,
and
citizen
participation
as
part
of
Vision
2040.
It
examines
grassroots
AI
initiatives
within
government
departments,
their
impact
service
delivery,
challenges
such
ethical
issues
data
privacy.
Key
objectives
include
assessing
current
applications,
effects
decision-making,
barriers
to
adoption,
identifying
best
practices
for
sustained
integration.
The
central
research
question
addresses
how
can
improve
Omani
its
unique
socio-political
context.
Utilizing
a
descriptive
design
secondary
data,
the
aims
provide
insights
policymakers
effectively
tailoring
applications
Oman's
needs,
ultimately
services
engagement.
Revista Cientifica de Sistemas e Informatica,
Год журнала:
2025,
Номер
5(1), С. e785 - e785
Опубликована: Янв. 20, 2025
El
presente
estudio
realizó
una
revisión
sistemática
exploratoria
con
el
objetivo
de
analizar
cómo
los
sistemas
información
contribuyen
a
optimizar
la
gestión
inversiones
públicas,
centrándose
en
las
aplicaciones
específicas,
enfoques
tecnológicos,
factores
institucionales,
desafíos
y
oportunidades
emergentes.
Se
utilizó
metodología
estructurada,
siguiendo
pautas
claras
planificación
ejecución;
estrategia
búsqueda
se
aplicó
base
datos
Scopus,
inicialmente
obteniendo
7511
documentos
que
posteriormente
fueron
filtrados
según
criterios
específicos,
quedando
finalmente
24
artículos
relevantes
para
análisis
detallado.
Los
hallazgos
mostraron
estos
mejoran
significativamente
eficiencia,
transparencia
rendición
cuentas,
especialmente
mediante
tecnologías
como
inteligencia
artificial,
blockchain
big
data.
Sin
embargo,
existen
importantes
resistencia
al
cambio,
costos
elevados,
falta
interoperabilidad
riesgos
seguridad
digital,
dificultan
su
adopción
homogénea.
recomienda
futuras
investigaciones
profundizar
estrategias
superar
estas
limitaciones
e
investigar
más
detalle
interoperabilidad,
capacitación
del
personal
actualización
normativa
podrían
fortalecer
implementación
efectiva
plataformas
digitales
distintos
contextos
gubernamentales.
Transforming Government People Process and Policy,
Год журнала:
2025,
Номер
unknown
Опубликована: Апрель 1, 2025
Purpose
Artificial
intelligence
(AI)
integration
into
public
services
addresses
long-standing
challenges
of
trust,
transparency
and
citizen
satisfaction,
yet
gaps
remain
in
understanding
its
role
fostering
trust
meeting
expectations
complex
contexts.
This
study
aims
to
examine
how
service
accuracy,
influence
perceived
value
investigate
the
human−AI
collaboration
as
a
moderating
mechanism.
Design/methodology/approach
Grounded
theory
(PVT),
this
research
uses
partial
least
squares
structural
equation
modeling
necessary
condition
analysis
(NCA)
analyze
data
collected
from
Indonesian
citizens.
Findings
The
results
indicate
that
positively
value,
with
accuracy
strongest
driver.
Perceived
significantly
predicts
satisfaction.
Human−AI
strengthens
impact
on
but
shows
no
significant
effect
relationship
between
value.
NCA
identifies
critical
prerequisites
for
achieving
emphasizing
their
indispensable
ensuring
effective
trustworthy
delivery.
Originality/value
advances
PVT
by
examining
effectiveness
AI-enabled
services,
showing
drive
It
highlights
essential
positions
key
enabler
optimizing
outcomes.
These
findings
offer
practical
guidance
designing
effective,
citizen-centered
services.
Frontiers in Sustainable Cities,
Год журнала:
2025,
Номер
7
Опубликована: Март 31, 2025
Access
to
safe
water
and
adequate
sanitary
services
in
South
Africa’s
peri-urban
areas
remains
a
major
challenge,
despite
being
recognized
as
basic
human
right
that
is
essential
for
people’s
dignity,
health
well-being.
Efforts
address
this
deficiency
are
often
undermined
by
the
rapid
growth
of
informal
settlements
inadequate
waste
management
adverse
effects
climate
change.
This
study
provides
informative
insights
into
link
between
excessive
alcohol
abuse
sanitation
nature
explores
potential
solutions
based
on
case
data.
The
used
semi-structured
interviews
with
15
purposively
selected
key
informants,
including
local
leaders,
WASH
experts,
policymakers,
youth
women
representatives,
staff,
NGO
members.
A
matrix
questionnaire
method
was
also
applied
evaluate
alignment
informants’
views
broader
community
perspectives.
Thereafter,
information
compiled
analyzed
using
ATLAS.ti24
scoring.
ATLAS.ti
24
facilitated
theme
generation
through
systematic
coding
categorization,
while
network
visualizations
were
employed
map
relationships
uncover
patterns
within
data,
enhancing
analytical
depth.
results
show
infrastructural
deficiencies,
poor
maintenance,
lack
engagement
wide-ranging
change-related
externalities
main
barriers
continue
undermine
securitized
access
services.
Our
findings
suggest
community-led
initiatives,
partnerships,
informed
adaptation
strategies
can
improve
sustainable
potable
take-home
message
from
these
be
enhanced
assimilating
objectively
change
interventions,
improving
infrastructure
facilities
at
our
disposal,
building
capacity
education
collectively
promoting
increased
uptake
user-friendly,
climate-smart
indigenous
strategies.
concludes
urging
inviting
those
interested
complement
efforts
offering
innovative
how
advance
capacities
sustainably
provide
