Consumer purchase behavior in a circular economy: The mediating role of switching and purchase intention in the context of refurbished smartphone DOI

Toan Nguyen Dinh,

Son Nguyen Dinh,

Hung Le Manh

и другие.

Tạp chí Kinh tế và Phát triển, Год журнала: 2024, Номер unknown, С. 94 - 116

Опубликована: Янв. 1, 2024

Purpose - The circular economy (CE) has become a topic of dialogue among academia, companies, and public bodies. Consumers are key actors in the loop, yet consumer behavior remains at periphery research this area. This study aims to propose empirically test barriers drivers that influence consumers’ purchase context refurbished smartphones through mediating roles switching intention intention. Design/methodology/approach first reviewed previous developed hypotheses related objectives. Structural equation modeling (SEM) was conducted hypotheses, employing survey data gathered from 762 consumers Vietnam. Findings Our findings suggest is directly influenced by consumers, as well prices, attitudes, subjective norms, convenience had significant positive effect on In addition, innovativeness intention, perceived risk negative Moreover, found mediate relationship between push, pull, mooring factors behavior. Practical implications informs refurbishers marketing managers about proper product development strategies ultimately increases Originality/value extends existing literature accentuating role promoting adoption products. Keywords Circular economy, behavior,

Язык: Английский

Unpacking when and how business analytics affect firm performance and customer satisfaction: A longitudinal examination DOI
Mutasim Alfadhel

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 84, С. 104219 - 104219

Опубликована: Янв. 13, 2025

Язык: Английский

Процитировано

0

How Does Corporate Environmental Performance Contribute to Firm Performance and Customer Satisfaction? A Longitudinal Investigation DOI Open Access
Mansour Alyahya, Gomaa Agag

Sustainability, Год журнала: 2025, Номер 17(4), С. 1644 - 1644

Опубликована: Фев. 17, 2025

This research adopted a distinctive approach to explore the link between corporate environmental performance, customer satisfaction, and firm performance. It also examines moderating role of digital transformation on these relationships. We collected longitudinal data covering 2745 firm-year observations from U.S. Standard & Poor’s (S&P) 500. Our study utilised “the generalised method moments (GMM) technique” analyse data. The results revealed that one-unit enhancement in CEP in, average, 10.1% rise growth rate ROA, 13.40% increase Tobin’s Q, 14.2% satisfaction. Moreover, moderates links CEP, findings our guide policymakers, researchers, shareholders, managers addressing challenge

Язык: Английский

Процитировано

0

Visual Merchandising y Atmósfera Comercial como determinantes de la Compra DOI Open Access
Jaquelinne Martínez Robles, Alma Rosa Real Paredes

Investigación Administrativa, Год журнала: 2025, Номер 54-1, С. 1 - 15

Опубликована: Март 24, 2025

El objetivo de esta investigación es determinar en qué medida las estrategias visual merchandising y diseño atmósfera comercial manifiestos los entornos comerciales minoristas inciden el comportamiento consumidores. método estadístico utilizado fue modelización ecuaciones estructurales PLS-SEM, con una muestra 342 Los resultados manifiestan que merchandising, comercial, motivación tipos compra, tienen un efecto significativo positivo compra del consumidor. hallazgos muestran conductor más fuerte sobre constructo por lo estímulos visuales, ambientales sensoriales son determinantes la intención La originalidad modelo aporta conocimiento empírico para experiencias multisensoriales espacios comerciales. Como limitante, puede no incluir todos factores posibles influyan

Процитировано

0

Improving Corporate Environmental Performance Through Big Data Analytics Implementation: The Role of Industry Environment DOI Open Access

Ahmed Alyahya,

Gomaa Agag

Sustainability, Год журнала: 2025, Номер 17(7), С. 2928 - 2928

Опубликована: Март 26, 2025

Big data analytics (BDA) has recently received significant public interest and is widely considered as a transformative technology set to improve organizations’ environmental performance. However, prior empirical studies have yielded inconsistent findings. Based on organizational learning theory, our paper utilized longitudinal approach understand the relationships between big implementation corporate This project also investigates role of industry environment in influencing these relationships. employed from 172 firms covering 2408 firm-year observations Fortune 200 firms. We “the generalized method moments (GMMs) technique” test study assumptions. Our analysis shows that one-unit improvement BDA leads to, average, 2.8% performance (CEP). In addition, impact CEP greater more complex dynamic settings. offers meaningful implications for scholars managers influence across various Moreover, this provides refined comprehension ramifications BDA, consequently addressing essential enquiries how when can

Язык: Английский

Процитировано

0

Mining Product Reviews for Important Product Features of Refurbished iPhones DOI Creative Commons

Atefeh Anisi,

Gül E. Okudan Kremer, Sigurður Ólafsson

и другие.

Information, Год журнала: 2025, Номер 16(4), С. 276 - 276

Опубликована: Март 29, 2025

Problem: Remanufacturers want to increase consumer interest in refurbished products, which motivates the need understand product features are important buyers of products such as mobile phones. Research Questions: This study addresses two questions. First, most for iPhones? Second, how do those preferences differ from new Methods: Online reviews iPhones obtained and converted into a document–term matrix. Using this text model, three subsets identified using statistical analysis frequency mention: frequent, average, least frequent. A logistic regression (LR) model is then used identify predictive whether review or phone. Results: Buyers phones mention battery health, screen/display, shell condition, brand significantly more often than other features. Directly contrasting versus shows that brand, speaker, charger found be indicated Of those, condition others. Implications: The results remanufacturers can emphasize customer demand.

Язык: Английский

Процитировано

0

Review lifecycle analytics and importance–obsolescence analysis: A data-driven design approach to product circularity DOI
Jongsung Won, Jeongmin Son, Minjung Kwak

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 85, С. 104305 - 104305

Опубликована: Апрель 8, 2025

Язык: Английский

Процитировано

0

Exploring the link between entrepreneurial passion and SMEs retailers’ performance: The role of exploration and exploitation under different cultural contexts DOI
Jian Zhang, Riyad Eid, Gomaa Agag

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103744 - 103744

Опубликована: Фев. 14, 2024

Язык: Английский

Процитировано

3

When the recipe is more important than the ingredients, understanding factors affecting customer loyalty in unmanned convenience store using fsQCA DOI
Abdullah Mohammed Alshehri

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 82, С. 104117 - 104117

Опубликована: Окт. 22, 2024

Язык: Английский

Процитировано

3

Factors Affecting Consumer Behaviour Towards the Consumption of Foreign FMCG Products DOI Creative Commons
Abirami Mohan, R. Ganesh,

Balaji Jayakrishnan

и другие.

Revista de Gestão Social e Ambiental, Год журнала: 2024, Номер 18(6), С. e07442 - e07442

Опубликована: Июнь 7, 2024

Purpose: Understanding how consumers feel about buying Fast-Moving Consumer Goods (FMCG) from other countries is an important topic for researchers around the world. The goal of this investigation to identify elements determining consumer preferences. Methodology: This study uses analysis variance (ANOVA) determine relevance factors customers' preferences towards foreign FMCG items. In order investigate effects several variables, including cultural considerations (F1), cost (F2), societal consequences (F3), goods specifications (F4), self-related characteristics (F5) and emotional determinants (F6), employs information gathered a sample 250 customers. determines which variables possess biggest on behaviour by using ANOVA. relative significance these in influencing customer can be determined through systematic examination variation components their corresponding stages, made possible Findings: It was discovered that although F2 had no discernible impact decision buy, such F1, F3, F4, F5 F6 beneficial effect behaviour. most variable affecting product behaved factor F1.

Язык: Английский

Процитировано

1

Market Crisis Management Strategy Based on Predicting Loyal Customers Using Deep Meta-Learning DOI Open Access
Xiangting Shi,

Yakang Zhang,

Manning Yu

и другие.

Опубликована: Июль 11, 2024

Market crises pose significant challenges for businesses, emphasizing the importance of effective crisis management strategies. Central to these strategies is ability identify and retain loyal customers, who often serve as bedrock stability during tumultuous times. This paper investigates application deep meta-learning analysis predict customers a cornerstone market management. Drawing upon an extensive literature review, study explores previous research on crises, customer loyalty, evolution learning in contexts. Methodologically, outlines data collection, model development, evaluation procedures tailored meta-learning-based prediction. In results, overall accuracy 85%, precision 0.88, recall 0.82, F1-score 0.85 were obtained. The demonstrates effectiveness models accurately identifying offering insights into their performance applicability compared traditional methods. Practical implications include potential applications businesses considerations real-world implementation.

Язык: Английский

Процитировано

1