A study on the influence of production and environmental information transparency on online consumers’ purchase intention of green agricultural products DOI
Shaoling Fu,

Xiaoquan Hu,

Chen Zhang

и другие.

British Food Journal, Год журнала: 2025, Номер unknown

Опубликована: Фев. 26, 2025

Purpose This study examines how production and environmental information transparency affect online consumer trust their purchase intention for green agricultural products. Design/methodology/approach Using signaling theory, the combines structural equation modeling (SEM) necessary conditions analysis (NCA) to examine sufficiency necessity. SEM analyzes links between transparency, intention, while NCA identifies building intentions among consumers. Findings First, improves general (GT), boosts both GT swift (ST). Second, ST promote consumers’ (OCPI). Third, is GT, supports ST. Additionally, are OCPI. These findings indicate that help enhance trust, thereby increasing intentions. Practical implications The offer guidance businesses in designing trust-building strategies provide recommendations policymakers on incentivizing practices product producers. Originality/value extends theory consumption of By combining NCA, it first reveal necessity intention.

Язык: Английский

Consumer reactions to chatbot versus human service: An investigation in the role of outcome valence and perceived empathy DOI
Dmitri G. Markovitch, Rusty A. Stough, Dongling Huang

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103847 - 103847

Опубликована: Апрель 9, 2024

Язык: Английский

Процитировано

19

Sustainable digital marketing practices and consumer brand engagement – a brand reputation mediation investigation DOI
Raphael Odoom, Priscilla Teika Odoom, Prince Yao Amu

и другие.

Journal of Strategic Marketing, Год журнала: 2025, Номер unknown, С. 1 - 17

Опубликована: Янв. 16, 2025

As consumer and regulatory pressures mount, brands are increasingly using digital channels to communicate their sustainability commitments. However, research on sustainable marketing (SDM) is still limited, there insufficient scholarly understanding of how integrated SDM strategies influence brand reputation engagement. This study grounded in a multidimensional framework defines through key dimensions: transparency, ethical products, social environmental impact, education, stakeholder It tests these dimensions assess effects outcomes. Survey data were collected from 1,158 consumers across various geographical regions worldwide, providing diverse sample validate the findings. The results reveal significant positive direct four – offerings, engagement reputation. reputation, turn, mediates indirect Interestingly, education initiatives did not have similar impact indicating potential challenges translating knowledge into Overall, construct positively predicts both engagement, highlighting synergistic relationship between efforts, These insights provide actionable guidance for academic researchers industry stakeholders.

Язык: Английский

Процитировано

3

The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory DOI
Ying Wang,

Jincan Zhao,

Jialing Pan

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2023, Номер 77, С. 103667 - 103667

Опубликована: Дек. 12, 2023

Язык: Английский

Процитировано

44

Do AI-powered digital assistants influence customer emotions, engagement and loyalty? An empirical investigation DOI
Daniel K. Maduku, Nripendra P. Rana, Mercy Mpinganjira

и другие.

Asia Pacific Journal of Marketing and Logistics, Год журнала: 2024, Номер 36(11), С. 2849 - 2868

Опубликована: Май 7, 2024

Purpose Digital voice assistants (DVAs) are revolutionising consumers’ interactions with technology and businesses. Whilst research on the adoption of these devices is rapidly expanding, few have explored post-adoption behaviour. To fill this gap, we investigate how functionality human-like features shape customers’ emotions, engagement loyalty towards DVAs. Design/methodology/approach The data were collected through a self-administered online survey from 509 DVA users. Structural equation modelling was employed for analysis. Findings results reveal that distinct functional factors independently explain positive emotions Positive significantly impact customer to study shows localisation DVAs has significant moderating influence service experience-customer relationship but negative anthropomorphism-customer relationship. Originality/value Unlike previous research, contributes literature by delving into phenomena. It explains DVAs’ attributes drive emotional responses, findings not only unveil new insights role also provide crucial understanding regarding boundary conditions anthropomorphism experience engagement.

Язык: Английский

Процитировано

14

Exploring the nexus of institutional factors and regulatory focus in driving platform-based servitization and circular economy adoption DOI
Sayed Kifayat Shah,

Jingbo Yuan,

Kayhan Tajeddini

и другие.

Technology in Society, Год журнала: 2025, Номер unknown, С. 102854 - 102854

Опубликована: Фев. 1, 2025

Язык: Английский

Процитировано

1

Does digitalization help green consumption? Empirical test based on the perspective of supply and demand of green products DOI
Yue Peng, Wang Wei,

Shangsong Zhen

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103843 - 103843

Опубликована: Апрель 6, 2024

Язык: Английский

Процитировано

7

How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory DOI

Najiya Saeed,

Naeem Akhtar, Rekha Attri

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 81, С. 103961 - 103961

Опубликована: Июнь 14, 2024

Язык: Английский

Процитировано

7

Personal Values and Sustainable Consumerism: Performance Trends, Intellectual Structure, and Future Research Fronts DOI Open Access
Fateh Mohd Khan, S.M. Fatah Uddin, Mohammad Anas

и другие.

Journal of Consumer Behaviour, Год журнала: 2024, Номер unknown

Опубликована: Дек. 10, 2024

ABSTRACT Extant literature suggests that personal values influence consumers' choice, intention, and preference for sustainable environment‐friendly products. By adopting a replicative systematic‐cum‐quantitative approach, this bibliometric review attempts to map the existing literature, which jointly studies consumption. Choosing from toolbox, we employed diverse set of analyses such as performance analysis, co‐authorship cartographic thematic mapping, evolution on refined dataset comprising 419 peer‐reviewed journal articles 187 journals. The findings synthesis point six distinct topical clusters orchestrate present intellectual structure, along with identifying top contributors constituents in domain. We also themes chart using Sankey diagram Bibliometrix‐R. In addition, three‐dimensional TMC framework is adopted outline avenues future research. Furthermore, suggest implications theory practice elucidate limitations.

Язык: Английский

Процитировано

7

Does climate change stimulate citizens' responses to conserving urban forest? Insights from stimulus-organism-response theory DOI
Rahim Maleknia, Raluca Enescu

Ecological Modelling, Год журнала: 2024, Номер 501, С. 111000 - 111000

Опубликована: Дек. 18, 2024

Язык: Английский

Процитировано

7

Exploring sustainable consumer behaviour in retail: A teacher-student model framework for socio-economic insights DOI
Sumit Tripathi,

Roma Trigunait

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 84, С. 104227 - 104227

Опубликована: Янв. 21, 2025

Язык: Английский

Процитировано

1