Sanal Etkileyicilerin Yükselişi: Tüketici Tutumları Üzerine Keşfedici Bir Araştırma DOI Open Access
Şirin Gizem Köse

Alanya Akademik Bakış, Год журнала: 2025, Номер 9(1), С. 324 - 339

Опубликована: Янв. 30, 2025

Pazarlama iletişiminin önemli araçlarından biri haline gelen etkileyici pazarlamada dijitalleşme ve yapay zekanın etkisiyle sanal etkileyiciler de kullanılmaya başlanmıştır. Bu çalışmada, etkileyicilere etkileyicilerin pazarlama iletişiminde kullanılmasına yönelik tüketici tutumlarının ortaya çıkarılması amaçlanmıştır. amaç doğrultusunda veri elde etmede nitel araştırma yöntemlerinden derinlemesine mülakat tekniği kullanılmıştır. Çalışma sonuçlarına göre negatif tutumlar gerçek dışılık yapaylık, duygusal eksiklikler, endişe oluşturma, reklam unsuru olma; pozitif ise yenilik ilgi çekicilik, kolaylık, uzmanlık olarak çıkarılmıştır. Bununla birlikte, kullanımı kapsamında, kullanan markaya tutum satın alma niyeti ile, niyetini şekillendiren unsurlar da (sanal özellikleri, bireysel özellikler, kullanım stratejileri, ürün türü, ilgilenim) araştırılmıştır. Elde edilen bulgular doğrultusunda, markalara iletişimi çerçevesinde öneriler sunulmaktadır.

Virtually human: anthropomorphism in virtual influencer marketing DOI
Ehsan Dabiran, Samira Farivar, Fang Wang

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103797 - 103797

Опубликована: Март 17, 2024

Язык: Английский

Процитировано

39

Avatars of influence: Understanding how virtual influencers trigger consumer engagement on online booking platforms DOI
Naeem Akhtar, Zahid Hameed, Tahir Islam

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103742 - 103742

Опубликована: Фев. 15, 2024

Язык: Английский

Процитировано

33

Social media influencer over-endorsement: Implications from a moderated-mediation analysis DOI Creative Commons
Chee Wei Cheah, Kian Yeik Koay, Weng Marc Lim

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103831 - 103831

Опубликована: Март 26, 2024

The surge in social media's popularity has catalyzed the emergence and growth of media influencers (SMIs) their pivotal role marketing strategy. This study examines impact SMI over-endorsement on consumer purchase intentions, mediating this relationship through influencer authenticity credibility, moderating it with product interest. Employing a moderated-mediation model using partial least squares structural equation modeling (PLS-SEM), analyzes survey data collected from 303 users. Contrary to intuitive expectations, does not directly affect intentions; instead, its negative influence is significantly mediated by reduced perceptions credibility among SMIs, interest serving as mitigating mechanism. revelation challenges conventional beliefs revealing that repercussions excessive endorsements are erosion, overshadowing any concerns regarding authenticity. Importantly, adverse effect can be mitigated fostering strategic buffer. suggests rather than curtailing endorsement frequencies, brands SMIs should focus amplifying (e.g., enhancing engagement relevance) thus sustain or even increase activities without compromising perceived influencers, thereby maintaining effectiveness campaigns. therefore contributes novel insights into dynamics marketing, particularly effects behavior conditions under which these may neutralized.

Язык: Английский

Процитировано

26

Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective DOI
Ruiqi Yao, Guijie Qi, Zhiqiang Wu

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103872 - 103872

Опубликована: Апрель 26, 2024

Язык: Английский

Процитировано

24

Virtually authentic: examining the match-up hypothesis between human vs virtual influencers and product types DOI
Fanjue Liu, Yu-Hao Lee

Journal of Product & Brand Management, Год журнала: 2024, Номер 33(2), С. 287 - 299

Опубликована: Фев. 5, 2024

Purpose This study aims to investigate the rising trend of virtual influencers – digitally created characters with human-like attributes. It evaluate and compare their effectiveness human in terms brand attitudes purchase intentions. uncovers mechanisms underlying differences observed between counterparts. Design/methodology/approach The research uses a 2 (influencer type: vs virtual) × 3 (product functional symbolic experiential) between-subjects design. Through pilot ( n = 334) main 352), examines interactive effects influencer product type on attitude Hypotheses were developed tested using moderating mediation models centered authenticity product–endorser fit. Findings Virtual are perceived as less authentic than across all types, negatively influencing intention. However, extent which affects intentions, mediated by fit, varies based type. Originality/value emphasizes two key fit influencers. suggests that aligning suitable types can offset deficit, significantly affecting endorsement effectiveness.

Язык: Английский

Процитировано

21

Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shopping DOI Creative Commons
Zeeshan Majeed Nadroo, Weng Marc Lim,

Mohd Asif Naqshbandi

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103746 - 103746

Опубликована: Фев. 1, 2024

In an age where online shopping permeates daily life, the cascading influences originating from parasocial interactions play a pivotal role in steering consumers' purchase decisions. This research delves deep into interplay of interaction, vicarious expression, electronic word-of-mouth (eWOM), and bandwagon effect, all converging towards influencing intention. Through two controlled quasi-experiments—with 232 participants Study 1 252 2—we offer fresh perspective rooted relationship theory. delineates how heighten impact expressions, leading to amplified effect pronounced eWOM. The study further corroborates mediating expression between interaction effect. 2 sheds light on cyclical nature this process, illustrating that eWOM, turn, reinforces driving These findings underscore potent influence purchasing behaviors, suggesting brands can strategically leverage such enhance eWOM harness Moreover, recognizing reinforcement offers marketers unique opportunity amplify sustain momentum.

Язык: Английский

Процитировано

17

How Does Humanoid Virtual Influencers' Appearance Convey Social Presence? The Underlying Process and Path to Purchase Intention DOI Creative Commons
Haithem Zourrig, Jeongsoo Park, Imène Becheur

и другие.

International Journal of Consumer Studies, Год журнала: 2025, Номер 49(1)

Опубликована: Янв. 1, 2025

ABSTRACT Drawing on the stimulus‐organism‐response (S‐O‐R) framework, current work contends that interplay between Humanoid Virtual Influencer (HVI) traits acts as a stimulus shapes consumers' sense of social presence and perception HVI's attractiveness, which in turn influences their willingness to follow recommendations purchase intention. Four online survey studies were conducted among Instagram users Japan. The results from Study 1 show animism partially mediates impact HVI anthropomorphism presence. Moreover, 2 reveals warmth competence dimensions, stereotypical evaluations, mediate influence Unexpectedly, 3 found attractiveness does not linkage disposition recommendations. However, 4 mediating factor pathway intention make purchase. This research expands existing literature by considering an additional characteristic HVIs examining its evaluations. These insights provide practical implications for retail marketers who collaborate with advertising efforts.

Язык: Английский

Процитировано

3

Virtually responsible? Attribution of responsibility toward human vs. virtual influencers and the mediating role of mind perception DOI
Fanjue Liu, Yu-Hao Lee

Journal of Retailing and Consumer Services, Год журнала: 2023, Номер 77, С. 103685 - 103685

Опубликована: Дек. 30, 2023

Язык: Английский

Процитировано

32

Showing usage behavior or not? The effect of virtual influencers’ product usage behavior on consumers DOI
Defeng Yang, Jiaen Zhang, Yu Sun

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103859 - 103859

Опубликована: Апрель 24, 2024

Язык: Английский

Процитировано

13

Is virtual streamer useful? Effect of streamer type on consumer brand forgiveness when streamers make inappropriate remarks DOI
Jifei Xie, Haoyu Wu, Kexi Liu

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103899 - 103899

Опубликована: Май 9, 2024

Язык: Английский

Процитировано

12