Sanal Etkileyicilerin Yükselişi: Tüketici Tutumları Üzerine Keşfedici Bir Araştırma DOI Open Access
Şirin Gizem Köse

Alanya Akademik Bakış, Год журнала: 2025, Номер 9(1), С. 324 - 339

Опубликована: Янв. 30, 2025

Pazarlama iletişiminin önemli araçlarından biri haline gelen etkileyici pazarlamada dijitalleşme ve yapay zekanın etkisiyle sanal etkileyiciler de kullanılmaya başlanmıştır. Bu çalışmada, etkileyicilere etkileyicilerin pazarlama iletişiminde kullanılmasına yönelik tüketici tutumlarının ortaya çıkarılması amaçlanmıştır. amaç doğrultusunda veri elde etmede nitel araştırma yöntemlerinden derinlemesine mülakat tekniği kullanılmıştır. Çalışma sonuçlarına göre negatif tutumlar gerçek dışılık yapaylık, duygusal eksiklikler, endişe oluşturma, reklam unsuru olma; pozitif ise yenilik ilgi çekicilik, kolaylık, uzmanlık olarak çıkarılmıştır. Bununla birlikte, kullanımı kapsamında, kullanan markaya tutum satın alma niyeti ile, niyetini şekillendiren unsurlar da (sanal özellikleri, bireysel özellikler, kullanım stratejileri, ürün türü, ilgilenim) araştırılmıştır. Elde edilen bulgular doğrultusunda, markalara iletişimi çerçevesinde öneriler sunulmaktadır.

Virtual Influencers vs. Human Influencers in the Context of Influencer Marketing: The Moderating Role of Machine Heuristic on Perceived Authenticity of Influencers DOI Creative Commons
Heejae Lee, Mincheol Shin, Jeongwon Yang

и другие.

International Journal of Human-Computer Interaction, Год журнала: 2024, Номер unknown, С. 1 - 18

Опубликована: Июль 4, 2024

While the popularity of virtual influencers in influencer marketing is on rise, little known about reasons behind their increasing popularity. Furthermore, there also a dearth research examining why and how could be more effective than human influencing consumer purchase decisions. Drawing concept perceived authenticity machine heuristic, this study investigates effects type (virtual vs. influencer) consumers. In addition, we explore if heuristic will moderate consumers whether trust intentions subsequently associated with influencer. Results from an online between-subjects designed experiment (N = 130) indicated that were unexpectedly as authentic influencers. Additionally, significantly increased among those strong belief heuristic. Subsequently, found positive association between extent consumers' them. was positively intention to products they promoted by These findings provide valuable insights into use for purposes. Further theoretical practical implications are discussed.

Язык: Английский

Процитировано

12

Virtual versus human: Unraveling consumer reactions to service failures through influencer types DOI
Taiyang Zhao, Yaxuan Ran, Banggang Wu

и другие.

Journal of Business Research, Год журнала: 2024, Номер 178, С. 114657 - 114657

Опубликована: Май 1, 2024

Язык: Английский

Процитировано

11

Born for marketing? The effects of virtual versus human influencers on brand endorsement effectiveness: The role of advertising recognition DOI
Fengyi Deng, Muyuan Tuo, Si Chen

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 80, С. 103904 - 103904

Опубликована: Май 22, 2024

Язык: Английский

Процитировано

11

Research on the influence of digital human avatar characteristics on brand fans effect DOI
Jifei Xie, Haoyu Wu, Zhe Li

и другие.

Asia Pacific Journal of Marketing and Logistics, Год журнала: 2024, Номер unknown

Опубликована: Авг. 7, 2024

Purpose This study aims to provide supplements the research on digital human avatar (DHA) and suggestions for brands use DHA appropriately build brand fans effect. Design/methodology/approach On basis of integrating Avatar theory Stimulus-organism-response theory, this obtains data from 733 Chinese respondents aged 18–25 uses regression analysis bootstrap verify relationships among variables: characteristics (form realism, behavioral realism alignment) as independent variables, effect dependent variable, consumer positive emotion mediating variable product type (experience vs search) moderating variable. Findings The results show that positively influence emotion, influences plays a role. Meanwhile, experience products, impact DHA’s form is higher than alignment; search alignment realism. Originality/value enriches expands empirical perspectives conclusions in field, improves its framework provides

Язык: Английский

Процитировано

11

Not a human, not for green? The effectiveness of virtual influencers endorsing green products DOI
Wang Jian-ming,

Guotao Ye,

Jingshu Yang

и другие.

Journal of Product & Brand Management, Год журнала: 2025, Номер unknown

Опубликована: Янв. 3, 2025

Purpose Influencer marketing has emerged as a key strategy for brands to promote green products. The effectiveness of virtual influencers – newer type endorser these products remains unclear. This study aims compare the and human in promoting uncover mechanisms that drive their influence. Design/methodology/approach In this research, hypotheses were examined across three experimental studies. Study 1 initially investigated endorsing 2 identified perceived altruistic motivation congruence product influencer mechanisms. 3 explored moderating effect language (rational vs emotional). Findings findings indicate are generally less effective than products, largely due lower congruence. Yet, using rational promotional posts can enhance Originality/value combines mind perception theory with match-up hypothesis explore intrinsic congruence, specifically from an emotional perspective, based on unique attributes These insights guide selecting suitable endorsers context increasing environmental awareness digitalization.

Язык: Английский

Процитировано

1

Interactive or not? Enhancing the interactive effectiveness of virtual brand ambassadors on consumer behavior DOI Creative Commons
Zheng Shen

Asia Pacific Journal of Marketing and Logistics, Год журнала: 2025, Номер unknown

Опубликована: Янв. 21, 2025

Purpose Nowadays, more and brands are developing their own virtual ambassadors for interactive communication marketing with consumers. Exploring the effectiveness of brand on consumer behavior is crucial to understanding interactions between brands, consumers as well further increasing engagement in AI-mediated marketing. Design/methodology/approach This study investigated different effects terms ambassadors’ anthropomorphism, experience through a mixed method questionnaires semi-structured interviews. Findings The results indicate that consumers’ sharing, reviewing purchasing significantly positively influenced by anthropomorphism experience. In addition, specific anthropomorphic features experiences were discussed detail. Originality/value helps develop manage communication.

Язык: Английский

Процитировано

1

Endorsing alone or with humans: Investigating the impact of virtual influencers’ presentation formats on endorsement effectiveness DOI
Guangkuan Deng, Jiayi Kang,

HE Li-juan

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 84, С. 104248 - 104248

Опубликована: Фев. 3, 2025

Язык: Английский

Процитировано

1

Impact of virtual influencers on customer engagement of Generation Z consumers: a presence perspective DOI

Qiaoling Lin,

Siew Imm Ng, Norazlyn Kamal Basha

и другие.

Young Consumers Insight and Ideas for Responsible Marketers, Год журнала: 2024, Номер 25(6), С. 851 - 868

Опубликована: Июнь 24, 2024

Purpose Based on the computers as social actors (CASA) theory, this study aims to explore impact of three characteristics virtual influencers (conversational tone, autonomy and responsiveness) presence, telepresence customer engagement. Design/methodology/approach Using purposive sampling technique, online survey was administered Chinese Gen-Z consumers engaging with influencers. Subsequently, 357 respondents were sampled. SPSS 29.0 Smart PLS 4.0 used perform analyses. Findings The results show that conversational tone responsiveness have significant positive effects both presence telepresence. Autonomy has a effect telepresence, but not presence. Social Originality/value As burgeoning field, there is still uncertainty among practitioners researchers about methods engage their users in context media. Limited research focused (social telepresence) due Therefore, CASA theory offers valuable insights into how influencers’ contribute engagement provides practical guidance for design

Язык: Английский

Процитировано

8

Do they look human? Review on virtual influencers DOI
Padma Angmo, Rachna Mahajan, Antonio Batista da Silva Oliveira

и другие.

Management Review Quarterly, Год журнала: 2024, Номер unknown

Опубликована: Апрель 29, 2024

Язык: Английский

Процитировано

7

Can virtual influencers affect purchase intentions in tourism and hospitality e-commerce live streaming? An empirical study in China DOI
Teng Yu, Ai Ping Teoh, Qing Bian

и другие.

International Journal of Contemporary Hospitality Management, Год журнала: 2024, Номер unknown

Опубликована: Сен. 20, 2024

Purpose This study aims to examine how virtual influencers (VIs) affect purchase intentions in tourism and hospitality e-commerce live streaming (THCLS) by focusing on the roles of VIs’ source credibility, trust products, VIs, emotional engagement, parasocial relationships influencer–product congruence. Design/methodology/approach Survey data from 416 active viewers VIs THCLS were analysed using partial least squares structural equation modelling. Findings highlights importance which positively affects product, engagement. However, credibility does not have a positive impact relationships. Trust products influences VIs. Emotional engagement significantly influence relationships, which, intentions. Influencer–product congruence strengthens link between but moderate relationship No significant gender differences observed, although minor discrepancies noted effect The importance–performance map analysis revealed that are most important factor influencing intentions, while has highest performance, is lowest performance. Practical implications provides actionable insights for marketers leveraging sector, emphasizing strategies enhance VI foster ensure adopt gender-neutral marketing approaches effectively Originality/value offers theoretical practical into role THCLS, illuminating their consumer behaviour

Язык: Английский

Процитировано

7