Deciphering technological contributions of visibility and interactivity to website atmospheric and customer stickiness in AI-driven websites: The pivotal function of online flow state

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103795 - 103795

Опубликована: Март 8, 2024

Язык: Английский

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Metaverse consumer behavior: Investigating factors driving consumer participation in the transitory metaverse, avatar personalization, and digital fashion adoption

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 82, С. 104094 - 104094

Опубликована: Сен. 26, 2024

Язык: Английский

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Developing Customer Convenience and Experience through Increased Competency and Efficiency: A Strategic Approach to Retail Operations Mastery

Heliyon, Год журнала: 2024, Номер 10(16), С. e36395 - e36395

Опубликована: Авг. 1, 2024

Retailers who are part of supply chains crucial in attracting customers to physically visit their stores and thereby increase chain revenue. responsible for handling a high volume transactions customer contact, thus better management retail operations is necessary provide greater convenience experience customers. In this regard, must be properly managed, particularly during times crisis like COVID-19, ensure that purchase basic needs promptly safely. Since contact high, the can have say improving but perspective has not been specifically emphasized both research practice. Thus, current study attempted evaluate how well improve so retailers do even uncertainty. The study, which grounded resource-based view theory, looks at retailers' competency efficiency running help achieving experience. sample data from 416 practitioners belonging Indian industry selected examine mediating role competence This importantly confirms while more operate efficiently, it cannot, by itself, with or shopping found concentrate on streamlining order overcome capacity limits because expensive limited. empirical evidence shows significance offering

Язык: Английский

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Creating an operational evaluation model for catering delivery platforms using an expanded BOCR theory

Research in Transportation Business & Management, Год журнала: 2024, Номер 59, С. 101267 - 101267

Опубликована: Дек. 12, 2024

Язык: Английский

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