CSR Investment Strategy for Live-Streaming Supply Chain Considering Consumer Preference DOI Creative Commons
Guohu Qi, Suqin Sun, Xuemei Zhang

и другие.

Systems, Год журнала: 2024, Номер 13(1), С. 19 - 19

Опубликована: Дек. 31, 2024

Live streaming has been widely used by enterprises to motivate consumers in real-time interactions. However, live streamers’ corporate social responsibility (CSR) overlooked existing studies. This paper examines the CSR investment strategy for brand owner and streamer considering effect of consumer preference power structure within live-streaming supply chains (LSSCs). To achieve this objective, we develop different Stackelberg game models examine an LSSC focusing on whether either firm can be leader or invest CSR. Additionally, impact both firms investing are analyzed. Our findings reveal that regardless who investor is, benefits firms, (brand streamer) always more from follower consumers. Moreover, one prefers other when sensitivity is low; otherwise, it itself. Finally, our research highlights win-win outcomes members These provide implications strategies preferences.

Язык: Английский

Can virtual influencers affect purchase intentions in tourism and hospitality e-commerce live streaming? An empirical study in China DOI
Teng Yu, Ai Ping Teoh, Qing Bian

и другие.

International Journal of Contemporary Hospitality Management, Год журнала: 2024, Номер unknown

Опубликована: Сен. 20, 2024

Purpose This study aims to examine how virtual influencers (VIs) affect purchase intentions in tourism and hospitality e-commerce live streaming (THCLS) by focusing on the roles of VIs’ source credibility, trust products, VIs, emotional engagement, parasocial relationships influencer–product congruence. Design/methodology/approach Survey data from 416 active viewers VIs THCLS were analysed using partial least squares structural equation modelling. Findings highlights importance which positively affects product, engagement. However, credibility does not have a positive impact relationships. Trust products influences VIs. Emotional engagement significantly influence relationships, which, intentions. Influencer–product congruence strengthens link between but moderate relationship No significant gender differences observed, although minor discrepancies noted effect The importance–performance map analysis revealed that are most important factor influencing intentions, while has highest performance, is lowest performance. Practical implications provides actionable insights for marketers leveraging sector, emphasizing strategies enhance VI foster ensure adopt gender-neutral marketing approaches effectively Originality/value offers theoretical practical into role THCLS, illuminating their consumer behaviour

Язык: Английский

Процитировано

12

Online opinion leadership styles and purchase intention in livestreaming e-commerce DOI
Jun Ma, Jianyu Chen,

Guanxu Zhang

и другие.

Service Industries Journal, Год журнала: 2024, Номер unknown, С. 1 - 27

Опубликована: Авг. 14, 2024

As online opinion leaders and persuaders, livestreamers enable the widespread success of livestreaming e-commerce by substantially impacting viewers' purchase intention. Yet, extant studies have overlooked leadership styles exhibited how these influence We explore this issue developing a comprehensive framework livestreamers' styles, comprising authentic, ethical, servant, participative dimensions, based on both literature. Then, drawing regulatory focus theory, partial least square-structural equal modeling analysis survey data collected from 321 Chinese viewers revealed that with authentic ethical promote prevention focus. Next, servant promotion Finally, propel their Our findings contribute to development in computer-mediated e-commerce.

Язык: Английский

Процитировано

6

How cool virtual streamer influences customer in live-streaming commerce? An explanation of stereotype content model DOI
Wei Gao, Ning Jiang, Qingqing Guo

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 82, С. 104139 - 104139

Опубликована: Ноя. 1, 2024

Язык: Английский

Процитировано

6

Quality-differentiated distribution strategies between live streaming and online channels DOI
Jiqiong Liu, Rui Jia Yuan, Shuai Feng

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 82, С. 104056 - 104056

Опубликована: Сен. 2, 2024

Язык: Английский

Процитировано

5

Influence mechanism of live streaming influencer characteristics on purchase intention under urban-rural and male-female divides: the mediating role of consumer emotions DOI
Rong Zhou

Current Psychology, Год журнала: 2025, Номер unknown

Опубликована: Фев. 18, 2025

Язык: Английский

Процитировано

0

How does blockchain mitigate false advertising in live streaming E-commerce? A tripartite stochastic evolutionary game approach DOI

R S Wang,

Yuhong Tai

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 85, С. 104287 - 104287

Опубликована: Март 28, 2025

Язык: Английский

Процитировано

0

Impact of AI-generated virtual streamer interaction on consumer purchase intention: A focus on social presence and perceived value DOI Creative Commons
Hao Liu, Peilin Zhang,

Hung-Darh Alexander Cheng

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 85, С. 104290 - 104290

Опубликована: Апрель 24, 2025

Язык: Английский

Процитировано

0

The higher the better? A study on the dark side of high engagement atmosphere in live streaming sales on consumer post-purchase satisfaction DOI
Xiaojun Fan, Wenxia Tao, Haowei Yu

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2025, Номер 85, С. 104303 - 104303

Опубликована: Апрель 25, 2025

Язык: Английский

Процитировано

0

Influencing mechanisms of live streaming influencer characteristics on purchase intention: The mediating role of emotional trust DOI Creative Commons
Rong Zhou, Angathevar Baskaran

PLoS ONE, Год журнала: 2025, Номер 20(4), С. e0322294 - e0322294

Опубликована: Апрель 29, 2025

Live streaming e-commerce emphasizes the role of live influencers and dynamic interactions between viewers influencers. Utilizing data collected from 400 questionnaires, this study delves into mechanisms through which characteristics influence consumer purchase intentions, with a focus on emotional trust as mediating variable well education level, age, perceived risk, live-stream engagement moderating factors. The findings indicate that traits have positive effect consumers’ intent to purchase. Emotional mediates influencer intention. Consumers’ educational level positively moderates relationship professionalism homogeneity their while it negatively influencers’ attraction interactivity intentions. Additionally, age consumers link but links homogeneity, attraction, Furthermore, both moderate impact Lastly, risk respectively exert negative effects contributes marketing theory by adopting an innovative approach systematically investigate collective all four (professionalism, interactivity) within comprehensive framework.

Язык: Английский

Процитировано

0

Empathy and emotional labor: the role of virtual streamers in driving PC game players’ in-game purchases DOI Creative Commons

Qiuyu Li,

He Wang

Asia Pacific Journal of Marketing and Logistics, Год журнала: 2025, Номер unknown

Опубликована: Май 9, 2025

Purpose This study comprehensively investigates the impact of virtual streamers’ emotional expressions on willingness PC online game players to make in-game purchases, providing valuable insights for developers and marketing professionals. Design/methodology/approach research constructs a theoretical model integrating expression, empathy theory labor analyze players’ purchase willingness. The covers personalization, interactivity authenticity expression. Data from 457 questionnaires were analyzed using SEM regression analysis examine factors influencing verify hypotheses. Findings findings reveal that enhance empathy, which positively influences purchases. Empathy significantly impacts intention. These not only boost but also directly increase buy. Additionally, mediates relationship between interactivity, willingness, while moderates this effect, further strengthening purchase. Originality/value By labor, an integrated explore enriches existing by incorporating individual social psychological factors.

Язык: Английский

Процитировано

0