Determinants of smart locker adoption in last mile construction retail

International Journal of Retail & Distribution Management, Год журнала: 2025, Номер unknown

Опубликована: Апрель 11, 2025

Purpose Smart lockers have emerged as an innovative technology to address the challenges of last mile delivery. The increasing difficulty in accessing construction sites, exacerbated by denser traffic and limited space urban centres, could be alleviated through centralized collection hubs. However, consumer willingness adopt this solution remains crucial. This study aims identify critical success factors influencing adoption smart for last-mile deliveries, focusing on materials retail sector. Design/methodology/approach Critical were identified based theories Resource Matching Theory, Theory Transaction Cost Economics Perceived Value. Subsequently, using DEMATEL, relative relevance each factor was observed, well cause-and-effect relationships between pairs factors. Findings results indicate that perceived value is most influential from respondents’ perspective. In decision-making process, convenience, reliability advantage priorities. costs found least significant among effect factors, while privacy assurance ranked lowest importance compared other Originality/value Grounded Value, explores interconnections affecting retail. It offers practical insights material companies effectively implement their delivery systems.

Язык: Английский

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Generative AI vs. humans in online hotel review management: A Task-Technology Fit perspective

Tourism Management, Год журнала: 2025, Номер 110, С. 105187 - 105187

Опубликована: Март 15, 2025

Язык: Английский

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A Literature Review on the Emerging Trends of AI Applications in E-Retailing: Insights from the Journal of Retailing and Consumer Services

Abant Sosyal Bilimler Dergisi, Год журнала: 2025, Номер 25(1), С. 365 - 389

Опубликована: Март 24, 2025

The use of artificial intelligence (AI) in the retail sector is steadily increasing. This study aims to reveal usage AI retailing over years. For thisKoh purpose, 137 studies published Journal Retailing and Consumer Services were analyzed according SPAR-4-SLR protocol. reviewed across four domains: publication year, consumer approach, technology applied, theoretical framework. Findings indicate that most 2024, primarily focusing on purchasing behavior, extensive chatbots, frequent application Technology Acceptance Model (TAM) grounding. research distinguishes itself by examining retailer-consumer behavior relationship, mainly contributing current knowledge this area. Keywords: AI, ıntelligence, retailing, behaviour

Язык: Английский

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Color, voice type and pitch: how multi-sensory cues of virtual shopping assistants influence young people’s purchase intention in VR shopping

Electronic Commerce Research, Год журнала: 2025, Номер unknown

Опубликована: Март 27, 2025

Язык: Английский

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Autonomous delivery robots: differences in consumer´s acceptance in the USA, Europe, and Asia

Journal of Urban Mobility, Год журнала: 2025, Номер 7, С. 100110 - 100110

Опубликована: Апрель 1, 2025

Язык: Английский

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