Scourge of replacing contemporary work environment with artificial intelligence (AI-dark-side): the role of capacity development in quality of work-life and organisational performance DOI
Olusegun Emmanuel Akinwale, Owolabi Lateef Kuye,

Indrajit Doddonavar

и другие.

Journal of Systems and Information Technology, Год журнала: 2024, Номер unknown

Опубликована: Дек. 2, 2024

Purpose The emergence of artificial intelligence (AI) which operates through technology and digital workspace has proven to transform organisations in recent times. However, there been key concern over its efficiency among the workforce on how it may replace human contemporary work environment. This study aims investigate drawbacks otherwise known as dark side AI effect employee quality work−life organisational performance lens capacity development reducing shortcomings. Design/methodology/approach used a descriptive research design using cross-sectional survey approach administer instrument 1,847 customer service officers banks, agents telecoms, care retail Nigeria business environment across various units were respondents this study, however, 862 participants finally used. A simple random strategy was participants, existing scales adopted form new instrument. partial least square (PLS) based structural equation model (SEM) adapted analyse collected data from respondents. Findings outcome indicated that lacks creativity negative impact both overall performance. demonstrated sides lack emotional intelligence, in-depth contextual knowledge, over-reliance ethical moral decision analysis are possible adversely affect organisations. concluded is difficult because AI’s side. cannot function effectively beyond what programmed system. Originality/value offered novel trajectory against benefits people familiar with. It changed understanding researchers, policymakers workplace without improvement those established sides.

Язык: Английский

Assessing the usage of ChatGPT on life satisfaction among higher education students: The moderating role of subjective health DOI
Anis ur Rehman, Rajat Kumar Behera, Md. Saiful Islam

и другие.

Technology in Society, Год журнала: 2024, Номер 78, С. 102655 - 102655

Опубликована: Июль 9, 2024

Язык: Английский

Процитировано

11

Addressing the notion of trust around ChatGPT in the high-stakes use case of insurance DOI Creative Commons
Juliane Ressel, Michaele Völler, Finbarr Murphy

и другие.

Technology in Society, Год журнала: 2024, Номер 78, С. 102644 - 102644

Опубликована: Июнь 21, 2024

The public discourse concerning the level of (dis)trust in ChatGPT and other applications based on large language models (LLMs) is loaded with generic, dread risk terms, while heterogeneity relevant theoretical concepts empirical measurements trust further impedes in-depth analysis. Thus, a more nuanced understanding factors driving judgment call essential to avoid unwarranted trust. In this commentary paper, we propose that addressing notion consumer-facing LLM-based systems across insurance industry can confer enhanced specificity debate. concept role are germane particular setting due highly intangible nature product coupled elevated levels risk, complexity, information asymmetry. Moreover, widespread use LLMs sector be expected, given vast array text documents, particularly general policy conditions or claims protocols. Insurance as practice welfare citizens has numerous spillover effects wider areas. We therefore argue domain-specific approach good AI governance negative externalities around financial inclusion. Indeed, constitutive element trust, vulnerability challenging within high-stakes set transactions, adoption adding socio-ethical risks. light this, our provides valuable baseline support regulators policymakers unravelling profound socioeconomic consequences may arise from adopting insurance.

Язык: Английский

Процитировано

3

Toward an ecosystem of non-fungible tokens from mapping public opinions on social media DOI Creative Commons
Yunfei Xing, Zuopeng Zhang, Yuming He

и другие.

Financial Innovation, Год журнала: 2025, Номер 11(1)

Опубликована: Янв. 2, 2025

Abstract As blockchain technology advances, non-fungible tokens (NFTs) are emerging as unconventional assets in the commercial market. However, it is necessary to establish a comprehensive NFT ecosystem that addresses prevailing public concerns. This study aimed bridge this gap by analyzing user-generated content on prominent social media platforms such Twitter, Weibo, and Reddit. Employing text clustering topic modeling techniques, Latent Dirichlet Allocation, we constructed an analytical framework delve into intricacies of ecosystem. Our investigation revealed seven distinct topics from Twitter Reddit data eight Weibo data. users predominantly engaged reviews critiques, whereas emphasized personal experiences perceptions. The encompasses several crucial elements, including transactions, customers, infrastructure, products, environments, By identifying trends common issues, offers valuable guidance for development ecosystems.

Язык: Английский

Процитировано

0

Metaverse maelstrom: Dissecting information dynamics and polarisation DOI
Yunfei Xing, Zuopeng Zhang

Journal of Information Science, Год журнала: 2025, Номер unknown

Опубликована: Янв. 3, 2025

The Metaverse represents a collaborative virtual realm blending physical and digital realities, fostering limitless avenues for online interaction, discovery innovation. As technological strides propel immersive worlds to the forefront of social media platforms, scholarly interest in surges, prompting extensive discourse. Drawing from identity theory, this article introduces novel framework analysing polarisation within discussions on Metaverse, specifically X (Twitter). Leveraging multifaceted approach that integrates clustering, network analysis, text mining, our study delves into both group opinion dynamics surrounding Metaverse. Our findings uncover distinct community divisions structures, shedding light prevalent themes, such as ‘Non-Fungible Token (NFTs)’, ‘Virtual Products Collections’, ‘Blockchain Technology’, ‘Gaming’, ‘Financial Markets’ resonate public

Язык: Английский

Процитировано

0

Evaluating the quality of digital education resources based on learners’ online reviews through topic modeling and opinion mining DOI
Lin Zhang, Qi Li, Weiyan Xiong

и другие.

Education and Information Technologies, Год журнала: 2025, Номер unknown

Опубликована: Фев. 6, 2025

Язык: Английский

Процитировано

0

Beyond Buzzwords: The Development of Large Language Models and Their Use in Advertising and Strategic Communication Research DOI

Veranika Paltaratskaya,

Alice Ji,

Priyam Mazumdar

и другие.

Journal of Current Issues & Research in Advertising, Год журнала: 2025, Номер unknown, С. 1 - 40

Опубликована: Май 19, 2025

Язык: Английский

Процитировано

0

Scourge of replacing contemporary work environment with artificial intelligence (AI-dark-side): the role of capacity development in quality of work-life and organisational performance DOI
Olusegun Emmanuel Akinwale, Owolabi Lateef Kuye,

Indrajit Doddonavar

и другие.

Journal of Systems and Information Technology, Год журнала: 2024, Номер unknown

Опубликована: Дек. 2, 2024

Purpose The emergence of artificial intelligence (AI) which operates through technology and digital workspace has proven to transform organisations in recent times. However, there been key concern over its efficiency among the workforce on how it may replace human contemporary work environment. This study aims investigate drawbacks otherwise known as dark side AI effect employee quality work−life organisational performance lens capacity development reducing shortcomings. Design/methodology/approach used a descriptive research design using cross-sectional survey approach administer instrument 1,847 customer service officers banks, agents telecoms, care retail Nigeria business environment across various units were respondents this study, however, 862 participants finally used. A simple random strategy was participants, existing scales adopted form new instrument. partial least square (PLS) based structural equation model (SEM) adapted analyse collected data from respondents. Findings outcome indicated that lacks creativity negative impact both overall performance. demonstrated sides lack emotional intelligence, in-depth contextual knowledge, over-reliance ethical moral decision analysis are possible adversely affect organisations. concluded is difficult because AI’s side. cannot function effectively beyond what programmed system. Originality/value offered novel trajectory against benefits people familiar with. It changed understanding researchers, policymakers workplace without improvement those established sides.

Язык: Английский

Процитировано

0