Public Service Innovation: Driving the Growth of the Tourism Industry in Indonesia DOI Creative Commons

Syaiful Bachri,

Lorensius Lonik

Jurnal Ilmiah Ilmu Administrasi Publik, Год журнала: 2023, Номер 13(2), С. 623 - 623

Опубликована: Сен. 29, 2023

The tourism industry in Indonesia has witnessed substantial growth recent years, positioning the country as a prominent destination Southeast Asia. However, alongside this growth, there been growing need for improved public services to cater increasing number of tourists. This research aims investigate impact service innovation on and sustainability Indonesia. Through comprehensive analysis innovative approaches best practices delivery, study identifies key strategies policies that have successfully enhanced overall tourist experience. findings highlight pivotal role driving sector's expansion, improving visitor satisfaction, fostering sustainable development Indonesia's landscape.

Язык: Английский

How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners DOI
Mark W. Ashton, Viachaslau Filimonau, Aarni Tuomi

и другие.

International Journal of Contemporary Hospitality Management, Год журнала: 2024, Номер unknown

Опубликована: Май 6, 2024

Purpose Although virtual worlds, such as the Metaverse, can disrupt hospitality sector, few empirical investigations have critically evaluated scope and scale of this disruption from an industry perspective. This study aims to rectify knowledge gap by exploring opportunities challenges Metaverse seen professionals. Design/methodology/approach is a Delphi conducted with UK-based senior practitioners experienced in designing implementing digital innovations within their organisations. Findings The most likely be adopted organisations willing able take risks, large and/or chain-affiliated enterprises. will not replace traditional services but supplement enhance them new layers service. main applications are context events experiences. also provide “try before you buy” option, revealing design twins physical businesses. Young technology-savvy individuals first adopt Metaverse. key adoption attributed technological unpreparedness organisations; market immaturity; inflated customer expectations; skills among employees; regulatory issues. These require engagement various stakeholders create operational monitoring framework for embrace Practical implications highlights how at level strategic planning business operations. Originality/value To best authors’ knowledge, one potential viewpoint practitioners.

Язык: Английский

Процитировано

4

Building ingenuity in tourism organizations during crises DOI
Xueying Lin, IpKin Anthony Wong, Veronica Hoi In Fong

и другие.

Tourism Management, Год журнала: 2025, Номер 110, С. 105165 - 105165

Опубликована: Март 4, 2025

Язык: Английский

Процитировано

0

Tourism disaster management dilemmas: Insights from Mandalika, Indonesia DOI Creative Commons
Roni Ekha Putera, Aqil Teguh Fathani, Sari Lenggogeni

и другие.

Social Sciences & Humanities Open, Год журнала: 2025, Номер 11, С. 101400 - 101400

Опубликована: Янв. 1, 2025

Процитировано

0

Crisis-driven innovation in hospitality: How do international hotel chains innovate to recover from a global crisis? DOI Creative Commons

Osman Ahmed El‐Said,

Sayed Elhoushy, M. F. Smith

и другие.

International Journal of Hospitality Management, Год журнала: 2024, Номер 120, С. 103758 - 103758

Опубликована: Апрель 18, 2024

The COVID-19 pandemic has presented significant challenges to the hospitality industry, yet there remains a limited understanding of response strategies by international hotel chains (IHCs) during this crisis. This study fills knowledge gap investigating crisis-driven innovation activities top IHCs pandemic. Additionally, it explores relationship between and subsequent recovery. A robust qualitative methodology is employed, involving content analysis annual reports websites 15 IHCs. Through analysis, 106 codes are identified categorized into three themes: enablers, innovative activities, outcomes. findings highlight IHC's focus on stakeholder-oriented crises. study's main contribution lies in integrating guiding framework providing theoretical insights connections global crisis, innovation,

Язык: Английский

Процитировано

3

A Bibliometric Review of Innovations in Sustainable Tourism Research: Current Trends and Future Research Agenda DOI Open Access
Lina Pilelienė, Viktorija Grigaliūnaitė, Yuliya Bogoyavlenska

и другие.

Sustainability, Год журнала: 2024, Номер 16(16), С. 7124 - 7124

Опубликована: Авг. 19, 2024

This bibliometric review explores the existing publications regarding innovations in sustainable tourism. The aim of was to determine research trends field tourism by mapping on and “smart” aspects contributing outlining recent trends, identifying general topics subtopics, thus guiding future researchers choosing an attractive direction. analysis based PRISMA guidelines provided extract 179 all-open-access documents (articles, papers, conference book chapters) from Scopus database. As found be expanding (thirty-eight were dated 2023 compared one 2010), its attractiveness confirmed. most-cited showed existence three trends: (1) management-focused, (2) sustainability-focused, (3) smart/ITCs-focused. Moreover, author keywords enabled main themes, namely tourism, sustainability, management, scope, innovation, smart, method, providing considerations for future. For a broader dissemination their findings, authors are encouraged pay greater attention these factors: inter-country collaboration, leading institution, journal choice, topic choice.

Язык: Английский

Процитировано

2

Rural Women Entrepreneurs Barriers in Dehradun DOI

S. Srinivasan,

Nidhi Tyagi,

Prabha Lama

и другие.

Advances in business strategy and competitive advantage book series, Год журнала: 2024, Номер unknown, С. 29 - 68

Опубликована: Сен. 20, 2024

Even though women entrepreneurs play a pivotal role in the economic growth of country, their has been subdued. This is because gender differences face competitive business market compared to male counterparts. The prime objective this study unravel challenges and problems faced by rural India. These are essential social development nation. They involved diverse jobs, including enterprises, Women Farmers, Beauty Parlour, Merchant. Today, they like lack knowledge awareness, financial constraints, cultural barriers, poor mobility, raw materials, absence advanced technology. paper showcases issues

Язык: Английский

Процитировано

2

Thinking and acting creatively for greater sustainability in academic conference tourism DOI Creative Commons
Giovanna Bertella, Manuel Castriotta

Journal of Convention & Event Tourism, Год журнала: 2023, Номер 25(1), С. 54 - 72

Опубликована: Ноя. 21, 2023

Creative thinking is crucial to address the sustainability challenge of academic conferences. Adopting a creativity lens, we explored low-carbon initiatives and actions associated with an organizational studies conference in Italy. We relied on action research approach that involved implementing one included study, interviews key informants, secondary data. Considering features creative underlying actions, identified six major themes: three relying inside-the-box outside-the-box thinking. This study highlights opportunity integrate debate about scientific conferences considerations well-being suggests can be used as arenas for experimenting projects. The impact relates introduction new ideas context conference, reduction CO2 emissions by some attendees prototype alternative way hold

Язык: Английский

Процитировано

5

ICT as a Support for Value Chain Management in Tourism Destinations: The Case of the City of Cuenca, Ecuador DOI Open Access

Gliceria Gómez-Ceballos,

Sandys Menoya Zayas, Juan Pablo Vázquez Loaiza

и другие.

Sustainability, Год журнала: 2023, Номер 15(13), С. 10181 - 10181

Опубликована: Июнь 27, 2023

The accelerated development of information and communication technologies (ICTs) has had an impact on the way tourism is carried out today. concept smart cities destinations gaining momentum, which also requires consumers, i.e., informed, communicated, connected. In this sense, application value chain to implies reconsidering weight digital in its structure and, therefore, decision-making process current potential tourists. study aims demonstrate need convenience incorporating technology as innovative factor management contribution positioning destination, taking city Cuenca (Ecuador) a case study. contributions are, firstly, ICT adoption innovation chain. addition, through survey foreign tourists, it was verified that ICTs are trend personalized channel, contributes valuing integral offer territory.

Язык: Английский

Процитировано

4

Revisiting the taxonomy of market exit strategies in hotels DOI Creative Commons

Lyudmila Igosheva,

Viachaslau Filimonau,

Marco Ciraulo

и другие.

International Journal of Hospitality Management, Год журнала: 2024, Номер 120, С. 103777 - 103777

Опубликована: Май 7, 2024

Theories of service firm life cycle do not explain what happens to a hotel at the end decline stage. Although market exit is one possible outcomes business decline, it under-researched. Yet, such research critical for understanding options available in time crisis. By interviewing senior managers with experience failed hotels (n=17), this study revisits taxonomy exits reconceptualize stage hotel's cycle. The shows that, on some occasions, can affect positively rather than negatively, thus leading regeneration. Investors/owners play central role and their cognition determines how impacts future. positions turnaround as exit, but strategy which lead or away from it.

Язык: Английский

Процитировано

1

Exploring resilience of the hotel industry using the example of Polish regions: The case of COVID-19 pandemic DOI Creative Commons
Ewa Wszendybył-Skulska, Marta Najda-Janoszka, Adam Jezierski

и другие.

Journal of Entrepreneurship Management and Innovation, Год журнала: 2024, Номер 20(3), С. 25 - 45

Опубликована: Янв. 1, 2024

PURPOSE: This study explores the relationship between resilience of hotel industry (an underdeveloped concept) and factors that support development this industry. It examines whether varies regionally it is influenced either by characteristics or regional economic conditions. The focuses on COVID-19 pandemic, which particularly hit METHODOLOGY: clustering method used to identify regions in Poland with similar pre-pandemic are identified. Secondly, Potthoff’s analysis Kruskal-Wallis tests Dunn’s respectively variations responses different examine antecedents these variations. FINDINGS: data collected indicate clusters terms response. Not all a particular region equally conducive its resilience. Our shows pandemic was not an isolated unique event but rather catalyst brought long-standing issues for tourism sector. IMPLICATIONS FOR THEORY AND PRACTICE: contributes theory providing evidence-based arguments separating domains more granular exploration trade-offs them. From perspective industry, insights into narrowly channeled agglomeration externalities during crisis could inform strategic decisions regarding location investments, value proposition created, business model diversification. Therefore, there need resilient management strategies can be applied across These should encompass effective supply chain robust framework labor security. ORIGINALITY VALUE: findings suggest factors, include both shaped conditions, provide mixed revealed clear tensions impacts highlighting existing trade-offs. Focusing attention trade-off advances conceptual validity application potential. Although present defined specific circumstances approach replicated industries components market chain.

Язык: Английский

Процитировано

1