Why and when customers participate in service recovery: From the perspective of perceived group emotional intelligence
Journal of Hospitality and Tourism Management,
Год журнала:
2025,
Номер
62, С. 207 - 218
Опубликована: Фев. 3, 2025
Язык: Английский
Scale Development and Validation of Generation Y's Travel Purchasing Behavior (GenYpurch)
Journal of Consumer Affairs,
Год журнала:
2025,
Номер
59(2)
Опубликована: Апрель 22, 2025
ABSTRACT
Although
generations
and
their
purchasing
behavior
in
tourism
have
been
obtaining
increasing
scholarly
attention,
the
researchers
concentrated
more
on
comparative
studies.
The
present
study
indicates
that
Generation
Y
is
keen
technologies
such
as
mobile
applications
while
shopping,
etc.,
they
are
major
working
group
of
world,
indicated
study.
Hence,
argues
there
a
need
for
comprehensive
multi‐dimensional
scale
can
be
used
only
because
mentioned
dominance.
Adopting
both
qualitative
(20
participants)
quantitative
approaches,
this
proposes
travel
purchase
conceptualization
Y.
proposed
GenYpurch
validated
through
several
content
validity
check
approaches
two
rounds
survey
data
(1000
participants).
scale,
verified
with
seven
factors
31
items
result
mixed
method,
was
also
tested
externally
non‐parametric
Kruskal–Wallis
by
directing
it
to
393
participants.
Язык: Английский
Information and value? Impulsive travel by social media involvement
Asia Pacific Journal of Marketing and Logistics,
Год журнала:
2025,
Номер
unknown
Опубликована: Май 31, 2025
Purpose
This
article
examines
the
impact
of
information
involvement
and
value
on
impulsive
travel
behavior
in
social
media
context
by
integrating
perspectives
from
theory,
decision
theory
consumer
into
one
integrated
model.
Design/methodology/approach
employs
empirical
methods,
using
a
sample
341
participants
to
examine
how
influences
consumers’
behaviors.
Findings
Information
positively
perceived
through
media.
Perceived
affects
mediates
relationship
between
travel.
Tie
strength
moderates
value.
Practical
implications
The
proposed
model
integrates
networks,
marketing
theories,
enhanced
insights
outlines
effective
strategies
for
sports
event
organizers
promote
engagement.
Originality/value
decision-making
builds
upon
enhances
foundational
principles
behavioral
providing
an
advanced
framework
understanding
processes
interactions.
Язык: Английский
Exploring Digital Mobility in China’s Tourism Metaverse
Journal of Quality Assurance in Hospitality & Tourism,
Год журнала:
2024,
Номер
unknown, С. 1 - 25
Опубликована: Окт. 15, 2024
This
study
aims
to
explore
digital
mobility
in
the
tourism
metaverse
through
dual
factors
of
information
entropy
and
media
functionality
moderated
by
structural
differentiation,
including
China's
institutional
governance
systems.
The
research
model
was
constructed
influential
determine
systems
using
quantitative
data
analysis
methods.
Results
showed
that
negatively
influenced
mobility.
However,
could
be
harnessed
reduce
thus
enhance
Structural
differentiation
had
significant
moderation
mediation
effects
Chinese
tourists.
Язык: Английский
A systematic literature review on information service management and information-seeking behavior in tourism
Cogent Business & Management,
Год журнала:
2024,
Номер
11(1)
Опубликована: Авг. 7, 2024
The
tourism
industry
is
placing
growing
emphasis
on
the
significance
of
managing
and
seeking
tourist
services
through
information
systems.
Although
scholarly
research
in
these
fields
has
increased,
literature
not
been
thoroughly
examined.
This
study
utilizes
PRISMA
methodology
to
examine
pertinent
ascertain
influential
factors.
article
examines
50
hospitality
articles
located
SCOPUS
database.
A
conceptual
model
derived
from
research,
which
focuses
management
behaviors
within
industry.
identifies
gaps
offers
implications
that
contribute
body
extant
knowledge.
Язык: Английский
AI-Driven Innovations in Pedagogical and Andragogical Approaches
Advances in educational technologies and instructional design book series,
Год журнала:
2024,
Номер
unknown, С. 211 - 240
Опубликована: Окт. 18, 2024
The
chapter
delves
into
the
transformative
potential
of
Artificial
Intelligence
(AI)
in
education,
particularly
through
a
qualitative
case
study
at
Deakin
University.
It
explores
how
AI
can
enhance
pedagogical
and
andragogical
approaches
by
improving
student
learning
outcomes
integrating
seamlessly
educational
frameworks.
anthology
highlights
various
applications,
such
as
intelligent
tutoring
systems
virtual
reality
anatomy
emphasizing
positive
impact
on
teaching
methods,
assessments,
support.
Methodologically,
employs
rigorous
research
designs,
including
studies,
interviews,
document
reviews,
to
showcase
innovative
use
tools
education.
also
addresses
biases
offers
methodological
suggestions
for
future
research.
underscores
need
cautious
yet
optimistic
adoption
advocating
ongoing
responsibly
harness
AI's
capabilities
while
mitigating
its
limitations
biases.
Язык: Английский