Is it just me? The organizational implications of individual and collective burnout in schools

Journal of Educational Administration, Год журнала: 2023, Номер 61(3), С. 272 - 286

Опубликована: Апрель 15, 2023

Purpose This paper explores how individual and collective burnout has become an organizational concern for school leaders, why matters what might be done to address the problems generates. Design/methodology/approach presents analysis of current literature regarding burnout, identifies contributing factors impacts each. Following a discussion synthesis research literature, implications practice are presented. Findings Highlighting exhaustion as factor in significant consequence stress, proposes specific teacher leader actions focused on addressing broad responses with potential consequences including depersonalization, cynicism, emotional compassion fatigue, loss efficacy. The authors argue that successfully mitigated, urgent strategic essential identify, track, counter burnout. Originality/value Much existing focuses locus experience inquiry. contend this predominant focus is insufficient systemic issues, concerns facing educational organizations perpetuates accelerates individuals. contribution elevates conceptions discussions about level reframes conversation by focusing responses.

Язык: Английский

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Reflections: Time and Temporality in Organizational Change – Why Bother Yet?

Journal of Change Management, Год журнала: 2023, Номер 23(4), С. 413 - 437

Опубликована: Окт. 2, 2023

Apparently, something which we sense as 'time' exists, but do not know or agree on exactly what it is. Using Mead's theories of 'the present' and act', this Reflection exhibits upon different perceptions time temporals to understand transition change in organizations. Time are social constructions thus open reconstruction. In organizations, is reconstructed given various proxies, often concealed studies leadership processes. Besides change, human intelligence needed perceive time. Arguably, temporal management imply require a reciprocal concept stability the cornerstones theory organizational Seemingly, have downplayed construction basic assumptions Thus, further theoretical work catalyst for change.

Язык: Английский

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Assessment of Service Quality Perception Gap between Service Seekers and Service Providers of Land Services in Rwanda

Journal of Business and Strategic Management, Год журнала: 2024, Номер 9(2), С. 61 - 80

Опубликована: Июнь 4, 2024

Purpose: This study aimed to assess the determinants of customer satisfaction from perspective service seekers and providers using SERVQUAL. Methodology: employed both quantitative qualitative research approaches. The survey method was used collect primary data. Probability sampling select providers. 422 were randomly selected a list 53,158 people. 45 also 416 land officers. A data collection tool developed for customized validity tested results showed P-value 0.00. Cronbach’s Alpha calculation test reliability resulted in an output 0.932 > 0.7 which shows excellent reliability. Key informant interviews conducted with purposively respondents their opinions on quality complement Findings: From seekers, findings that five dimensions are positive significant predictors satisfaction. show only empathy is predictor whereas, other four but less revealed discrepancy between predict customers services more than others. Contribution Theory, Policy, Practice: Understanding perception gap allows adjust approaches delivery design be customer-focused. informs policymakers where focus efforts enhance services. unique aspect this puts forward comparison similarities or differences understanding recommends continuous feedback help bridge what predicts seekers.

Язык: Английский

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Digitization and Citizens’ Satisfaction with Land Services in Rwanda

Journal of Business and Strategic Management, Год журнала: 2024, Номер 9(4), С. 20 - 39

Опубликована: Июль 26, 2024

Purpose: The purpose of the study was to examine whether there is a relationship between digitization and service quality land services establish if significant. Methodology: used quantitative research approach collect data. A probability sampling technique employed choose sample 2,229 respondents from population 47,260 customers. bivariate correlation analysis conducted for all questions Pearson coefficient statistically significant with value less than 0.05. Using Cronbach’s Alpha calculation, reliability tested produced 0.946 > 0.7 which demonstrates excellent tool. An ordinal logistic regression method applied model one outcome variable seven predictor variables. Findings: findings show that elements have influence on satisfaction customers services. element highest preserves security information effectively (6.555); reduces cost transfer (6.476); increases consistency in provision (6.096); offers easy access files (6.049); minimizes corruption (5.937); human error (5.863) time process documents (5.745). Contribution Theory, Policy, Practice: Establishing can measure new aspect adds body knowledge. researchers recommend be added dimensions ways take into consideration contexts

Язык: Английский

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Place Leadership in Social Accountability Initiatives

Journal of Change Management, Год журнала: 2023, Номер 23(1), С. 72 - 92

Опубликована: Янв. 2, 2023

This paper explores how social movement and civic actors enact contribute to place leadership. It does so by examining organizations in South Africa use audits investigate challenge government accountability service delivery failures. The describes the meaning-making practices evident audit reports, detail construct issues positions through three framings – rights, regulations lived realities. In this process, they leverage rights discourses governance arrangements legitimize their leadership, draw on multiple aspects experiences of expose failures realization rights. Through dynamic interplay between legitimizing exposing, translate embodied realities relations into a sense purpose direction for mobilizing wider network actors. On basis, contributes perspective leadership studies.MAD statementThis aims Make Difference (MAD) exploring collective constructing contesting meanings local relationships. highlights illuminate as objective measurable built environment, subjectively experienced constituted places heritage community but also dislocation trauma. That interrogate communities' situated knowledge suggests such initiatives offer space outside interacting with broader networks.

Язык: Английский

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Critical impact factors and leadership competencies for project success

Опубликована: Янв. 1, 2022

Project failures have negative impact on organizational growth. Astute project and leadership competencies help employees navigate the factors which contribute to failures. This research aimed investigate most common critical factors, influence success determine that prevented them. Data during Cycle 1 was collected from interviews with 10 experienced managers who offered a host of competency detrimental success. A prescriptive framework developed, action steps were implemented evaluated 2 at media company evaluate improve organization. managed book publication projects targeted training based gaps identified workplace using framework. The evaluation results included assessment effectiveness by participants in it ability prescribe for areas existing gaps. concluded risk management practices performance tracking tools two elements necessary ensure Implications organization adoption new approaches identification, control as well use effective monitor status, had an overall positive organization's work.--Author's abstract

Язык: Английский

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How the 5C Framework Facilitates Corporate Change Initiatives: The Icelandair Case

Опубликована: Март 3, 2023

Язык: Английский

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Change Management in a South African Municipality: Can it Work?

Deleted Journal, Год журнала: 2023, Номер 19(1), С. 294 - 304

Опубликована: Ноя. 13, 2023

The business environment is ever-changing, and even companies with dominant market share needs to keep up these changes. Not all change initiatives prove be successful. Numerous obstacles have been highlighted in literature such as a lack of communication poor support from management. This study, therefore, set out identify the different factors that affect successful implementation management City Tshwane Metropolitan Municipality. study followed quantitative method, primary data was collected by means an online questionnaire through SurveyMonkey. analysed via SPSS software presented graphs tables for easy interpretation. results knowledge gained this will add existing body discipline. It might also assist municipalities effectively quantify their ability manage constructive at workplace. All ethical requirements were considered during study. outcome indicated managers seem unaware benefits principles Organisational structures processes found key contributors employees’ resistance change. participants displayed uncertainty whether communication, employee readiness initiative, leadership, resources fully addressed therefore recommended city presents awareness sessions employees including on models, well implementing models operations Tshwane. further provides required initiatives, address initiatives.

Язык: Английский

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