International Journal of Contemporary Hospitality Management,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 11, 2025
Purpose
As
more
hotels
adopt
artificial
intelligence
(AI),
it
becomes
inevitable
for
employees
to
rely
on
abilities
enhanced
by
the
use
of
AI
complete
tasks.
However,
our
understanding
how
adapt
this
shift
in
work
design
remains
limited.
Therefore,
purpose
study
is
explore
hotel
employees’
approach
and
avoidance
behavioral
reactions
dependence
AI.
Design/methodology/approach
A
three-wave
field
was
conducted,
collecting
data
from
303
analyzed
using
Mplus
8.3.
Findings
Dependence
can
be
construed
as
a
positive
stimulus,
augmenting
harmonious
passion
subsequently
promoting
job
crafting.
The
promotion
focus
positively
moderates
process.
On
other
hand,
also
perceived
negative
heightening
feelings
threat
and,
consequently,
fostering
In
case,
prevention
Practical
implications
This
provides
theoretical
foundations
decision-making
references
management
practice.
Managers
should
implement
measures
guide
developing
proper
provide
them
with
emotional
support
institutional
safeguards.
Originality/value
unveils
consequences
employees,
offering
new
perspectives
research
industry.
By
differentiating
crafting,
theorizes
tests
dual-path
model
may
influence
thereby
enriching
AI–job
crafting
literature.
Increasing
quality
and
efficiency
in
health
services
can
directly
relate
to
nurses'
innovative
work
behaviors.
The
happiness
levels
of
nurses
at
the
workplace
positively
affect
their
behaviors
willingness
make
a
positive
difference
patient
care.
In
this
context,
study
aims
examine
serial
mediation
role
these
factors
by
associating
effect
nurse
on
with
transformational
leadership
perception
artificial
intelligence
use.
Nurses
working
two
medium-sized
public
hospitals
Eastern
Black
Sea
region
Turkey
were
selected
as
sample.
Data
collected
from
458
convenience
sampling
method.
cross-sectional
study,
scales
whose
validity
reliability
supported
other
studies
used.
When
findings
evaluated,
significant
relationship
was
found
between
behavior.
addition,
it
that
AI
usage
had
mediating
separately
Finally,
when
research
model
tested,
also
determined
use
have
This
revealed
has
behaviors,
relationship.
Ultimately,
offers
some
theoretical
practical
implications
for
practitioners
emphasizing
strategic
importance
practices
integration
technologies,
well
increasing
promote
innovation
healthcare
services.
International Journal of Contemporary Hospitality Management,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 13, 2025
Purpose
Digital
well-being
(DWB)
has
become
a
preoccupation
of
society,
businesses
and
consumers
because
the
proliferation
technology
pandemic.
This
study
aims
to
understand
four
main
problems
DWB
in
hospitality
(DWBH):
epistemology,
scope,
aggregation
specification
by
adopting
integrative
literature
review.
Design/methodology/approach
The
systematic
analysis
process
develops
dynamic
DWBH
framework,
which
connects
individuals
based
on
doughnut
model.
A
critical
method
is
used
conceptualize
digital
behavior
change
interventions
(DBCIs)
combining
psychology
sociology.
Findings
provides
definition
DWBH.
It
identifies
three
antecedents
(digital
design,
awareness
utilization
advancement),
decision
factors
(individual
psychology,
category
differences
external
environment)
outcomes.
model
visualizes
sustainability
subjective
well-being,
master,
engagement,
autonomy,
relationship
mastery.
DBCIs
provide
comprehensive
strategy:
effective
design
essential,
personalized
implementation
standard,
strategy
structure
ensure
success.
Research
limitations/implications
theoretically
addresses
issues
scope
aggregation,
expanding
existing
knowledge
base
fostering
theoretical
integration
across
different
disciplines.
Practically,
it
actionable
guidelines
for
stakeholders
enhance
community
DWB,
thereby
promoting
both
individual
societal
well-being.
Originality/value
makes
pioneering
effort
extending
with
specification.
Furthermore,
this
helps
clarify
academic
research
DWBH,
formulating
management
practical
strategies
improving
individuals’
