Asia Pacific Journal of Public Administration,
Год журнала:
2018,
Номер
40(1), С. 1 - 22
Опубликована: Янв. 2, 2018
Are
policy
work
and
the
capacities
required
in
developing
countries
different
from
those
developed
world?
This
article
addresses
this
question
using
data
a
survey
of
professionals
Philippines.
The
individuals
surveyed
have
similar
characteristics
as
their
counterparts
countries,
but
specific
analytical
style
appears
to
be
largely
coordinative
rather
being
directed
at
substantive
procedural
aspects
–
which
raises
questions
about
whether
or
not
various
skills
resources
enable
them
carry
out
effectively.
An
important
finding
is
that,
despite
primarily
an
nature,
they
are
more
comfortable
performing
political
operational
tasks
than
conducting
substantive,
rigorous
analysis.
Overall,
while
organisational
systems
processes
place,
systemic
capacities,
particularly
capacity,
continue
on-going
constraint
work.
Public Administration Review,
Год журнала:
2006,
Номер
66(1), С. 114 - 126
Опубликована: Янв. 1, 2006
Although
the
link
between
government
performance
and
citizen
trust
in
seems
intuitive,
relationship
is
not
supported
some
of
literature.
This
article
argues
that
difficulty
empirically
demonstrating
this
rooted
defining
measuring
meaningfully.
Performance
measurement
can
improve
directly
through
participation
evaluation
process
or
indirectly
by
improving
citizens'
perceptions
performance.
To
achieve
potential,
current
performance-measurement
practice
must
be
improved:
to
measure
what
citizens
really
care
about,
more
systematic
integrated
across
agencies,
include
other
governing
entities,
become
an
ongoing
participatory
which
governments
are
both
transformed.
Public Organization Review,
Год журнала:
2019,
Номер
20(2), С. 337 - 350
Опубликована: Фев. 4, 2019
The
primary
purpose
of
this
study
was
to
examine
the
role
good
governance
practices
on
public
trust
in
local
government.
In
study,
a
conceptual
model
developed
and
tested
empirically
Ethiopia
by
selecting
Bahir
Dar
City
Administration.
data
analyses
yielded
following
results.
All
independent
variables
were
highly
influential
describing
public's
level
their
case,
participants
who
perceived
existence
transparency,
accountability,
responsiveness
had
greater
Administration
than
counterparts.
Journal of Public Administration Research and Theory,
Год журнала:
2012,
Номер
24(3), С. 741 - 763
Опубликована: Окт. 29, 2012
This
research
investigates
how
levels
of
citizen
trust
in
government
and
compliance
are
affected
by
citizens'
use
the
Internet.
Starting
from
premise
that
information
is
a
key
determinant
public
opinion
behavior,
this
explores
extent
to
which
time
citizens
spend
on
Internet
affects
their
with
policies,
compared
influence
traditional,
off-line,
mass
media
modalities,
such
as
newspapers.
In
addition,
we
also
assess
impact
e-government
compliance.
The
results
analyses
suggest
more
individuals
Internet,
lower
degree
level
However,
our
negative
effects
can
be
moderated
through
increased
e-government.
Public Performance & Management Review,
Год журнала:
2007,
Номер
30(4), С. 521 - 535
Опубликована: Июнь 1, 2007
This
article
presents
a
basic
conceptual
framework
for
investigating
the
relations
among
government
performance,
citizen
satisfaction,
and
trust.
It
then
reviews
results
from
number
of
previous
empirical
studies
by
author
other
investigators
that
shed
light
on
specific
linkages
suggested
framework.
also
indicates
gaps
in
knowledge
and,
thus,
promising
areas
future
research
question
how
citizens
respond
to
good
or
bad
performance.
Implications
public
management,
including
need
more
citizen-driven
measures
are
discussed.
Journal of Enterprise Information Management,
Год журнала:
2007,
Номер
20(1), С. 51 - 69
Опубликована: Янв. 2, 2007
Purpose
The
paper
seeks
to
investigate
how
culture,
attitudes
and
barriers
affect
knowledge
sharing
in
a
Hong
Kong
government
department.
Design/methodology/approach
Interviews
survey
instruments
were
used
collect
data
for
qualitative
analysis.
Findings
Knowledge
management
welcome
ideas
the
Informal
tacit
took
place
but
Chinese
culture
remained
as
barrier
sharing.
Research
limitations/implications
As
this
is
study
of
one
department
particular
country,
findings
may
not
be
sufficiently
generalizable.
Practical
implications
Senior
public
administration
sector
should
made
more
aware
what
can
do
help
improve
organizational
efficiency
effectiveness.
Originality/value
an
in‐depth
analysis
large
department's
use
management,
which
has
been
studied
before.
This
its
contribute
significantly
will
sector.
Public Management Review,
Год журнала:
2017,
Номер
20(5), С. 647 - 671
Опубликована: Март 31, 2017
Having
its
origin
in
public
administration,
trustworthiness
is
a
significant
concept
digital
government
research,
influencing
the
relationships
between
citizens
and
governments.
However,
interrelationships
facets
of
are
given
inadequate
attention.
Therefore,
aim
this
research
was
to
develop
theory
detailing
factors
affecting
citizens’
perceptions
e-government
trustworthiness.
A
comprehensive
review
administration
information
systems
literature
highlighted
20
pertinent
variables.
The
these
variables
were
identified
categorized
according
their
driving
dependence
power
by
employing
interpretive
structural
modelling.
proposed
model
then
drawn
based
on
level
partitioning
determined
using
final
reachability
matrix.
findings
reveal
that
current
conceptualizations
take
too
narrow
view.
can
help
policy
makers
with
understanding
interrelated
associated
context
services
implement
them
effective
strategic
planning.
International Review of Administrative Sciences,
Год журнала:
2011,
Номер
77(3), С. 451 - 479
Опубликована: Сен. 1, 2011
What
drives
citizen
satisfaction
and
trust
with
US
federal
government
agencies?
Are
these
determinants
constant
across
agencies,
or
do
they
differ?
In
this
article,
we
examine
elements
of
perceived
performance
as
in
agencies
using
a
multi-year,
cross-sectional,
multi-agency
sample
respondents.
Focusing
on
six
high-incidence
experienced
by
large
cross-section
American
citizens,
observe
differences
the
trust,
which
include
perceptions
quality
services
information
provided,
demographic
factors,
expectations,
e-government
adoption.
We
discuss
differences,
particular
focus
implications
findings
for
practice
benchmarking.
Given
that
one
central
objective
variety
recent
initiatives
has
been
to
better
measure
bureaucratic
goal
improving
delivered
citizens
through
benchmarking,
highlight
complexity
efforts
realize
goal.
conclusion,
suggestions
cross-agency
benchmarking
are
provided.
Points
practitioners
The
key
finding
article
public
administration
management
relates
difficulties
inherent
identifying
partners,
thus
effectively
best
practices
useful
performance.
These
arise
from
differential
nature
what
determines
different
missions,
purposes
goals.
An
alternative
strategy
partners
based
similarities
—
call
‘benchmark
partner
selection
determinants’
is
discussed.
Policy & Internet,
Год журнала:
2021,
Номер
14(2), С. 390 - 409
Опубликована: Ноя. 25, 2021
Abstract
Using
a
survey
experiment
on
the
topic
of
tax
auditing,
we
investigate
artificial
intelligence
(AI)
use
in
government
decision
making
through
lenses
citizen
red
tape
and
trust.
We
find
that
individuals
consider
an
AI‐led
to
be
lower
trustworthiness
than
by
human.
also
highly
complex
tasks
produce
decisions
with
higher
levels
perceived
tape,
but
this
effect
does
not
vary
according
whether
task
is
AI‐
or
human‐led.
argue
researchers
practitioners
give
more
attention
balance
instrumental
value‐based
qualities
design
implementation
AI
applications.
