Benchmarking An International Journal, Год журнала: 2024, Номер unknown
Опубликована: Авг. 26, 2024
Purpose Patient safety is a top priority globally. A robust healthcare system requires strategic collaboration between research and development. The author analysed over 300 cases from seven hospitals using the failure modes, effects, criticality analysis (FMECA) tool to understand underlying causes of medical errors. Design/methodology/approach studied FMECA prioritise activities. findings showed that high-priority events occurred less frequently but had potential cause most harm. Team members evaluated independently ensure unbiased evaluations. This approach useful for setting priorities or assessing difficulties. Findings Poor communication lack coordination among staff in organisation caused misunderstandings, ineffective decision-making, delays patient care, Implementation effective protocols can help avoid these problems. Practical implications study recommends identify failures conducting in-depth analyses their root causes. It also highlights importance interdisciplinary knowledge soft skills staff. Originality/value reveals significance risk management benchmarking. helps failures, develop prevention strategies, evaluate effectiveness against industry benchmarks. offers professionals valuable enhance improve quality.
Язык: Английский