Is more rural digitization always better for tourism? An innovative multiscale spatial perspective

Tourism Economics, Год журнала: 2024, Номер unknown

Опубликована: Авг. 19, 2024

Addressing the global challenge of promoting digital transformation in rural areas and reducing urban–rural divide is crucial. This study explores digitization within framework tourism literature, an area that has received limited scholarly attention. Utilizing economic geography methodologies, this research examines multiscale relationship between development efficiency at county level. Our empirical findings reveal significant spatial heterogeneity both development, diverging from existing consensus by uncovering negative impact on The also identifies a moderating effect tourism’s contribution to GDP per capita GDP, which negatively moderates impact. emphasizes critical need for geographic perspective comprehensively understand complex technology development. It provides recommendations policymakers developers regarding digitalization areas.

Язык: Английский

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Subtle success of digitalization in hospitality: a triangulation study

Journal of Hospitality and Tourism Technology, Год журнала: 2025, Номер unknown

Опубликована: Янв. 6, 2025

Purpose Digitalization in hospitality and tourism (DHT) is undergoing a profound revolution, yet its actual effect remains overlooked. This paper aims to delve into the of DHT uncover underlying mechanisms that trigger subtle success. Design/methodology/approach Triangulation was used by leveraging complementary multisource data mixed methods explore DHT’s challenges. First, regression statistical analysis revealed intricate outcome at regional level. Then, DistilBERT nonnegative matrix factorization were cluster tourists’ complaints about DHT. Finally, based on modified diffusion innovation system stakeholder theory, this study proposed Integrated Framework for Mismatch Hospitality Tourism (IFDMHT). Findings The quantitative techniques identified contributions digitalization demand. qualitative technique explored strategy–practice demand–supply mismatches as core failure. Originality/value synthesizes macroregional micropsychological perspectives examine An IFDMHT model established investigate factors influencing successes findings provide targeted recommendations assist stakeholders developing sustainable

Язык: Английский

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The Flow of Digital Transition: The Challenges of Technological Solutions for Hotels

Social Indicators Research, Год журнала: 2025, Номер unknown

Опубликована: Янв. 9, 2025

The incorporation of digital technologies in hotels worldwide is moving forward at the same pace as recovery tourism sector itself following COVID-19 pandemic. Researchers have looked this topic from perspective suppliers and consumers, but little research has been carried out on hotels' internal digitalisation processes understanding their technological priorities to become more competitive. Atomization hotel business structure its characteristics composition traditionally hindered data collection. This addresses gap through close collaboration with regional associative structure. initial hypothesis that digitization Andalusian flows different speeds. aim present study establish both current state speed transformation hotels. To end, there an analysis degree implementation based a case Andalusia (Spain). A mixed method approach used, combining two focus groups together contain 14 stakeholders, 183 surveys sent allows differentiation between values specifically those accommodation whole, using blocks questions: solutions tools; infrastructures, integrations analysis. results allow validation show transition tools implemented, future use enablers each display very disparate realities. Accelerating rhythm great challenge for all hotels, whatever category. contributes original theoretical-practical model, whose can be applied other tourist destinations, regardless nationality. It enables comparisons measurements, addressing typology solutions, issues.

Язык: Английский

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What role does the “smart employee” play in the economic development of the tourism sector. An empirical study in Spanish hotels

Journal of Hospitality and Tourism Technology, Год журнала: 2025, Номер unknown

Опубликована: Янв. 21, 2025

Purpose This study aims to define the “smart tourism employee” and explore how combining technological interpersonal skills helps workers adapt emerging technologies. Design/methodology/approach A qualitative-quantitative methodology was used, proposing 22 indicators related defining employee.” Findings Analysis of 883 responses from hotel employees across Spain using SmartPLS 4 revealed crucial role both importance periodic evaluation aligned with hotels’ innovation orientation. Practical implications The highlights that enhancing competitiveness through technology requires who can effectively use latest advances for customers. Originality/value Unlike prior research focusing solely on aspects in sector, this emphasizes need comprehensive training use.

Язык: Английский

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Do virtual tours really enhance customer satisfaction with physical experiences? A quasi-experimental study on Airbnb

Journal of Hospitality and Tourism Management, Год журнала: 2025, Номер 62, С. 188 - 195

Опубликована: Янв. 22, 2025

Язык: Английский

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