Does consumers’ reveal engagement behaviours in artificial intelligence (AI)-based technologies? The dynamics of perceived value and self-congruence
International Journal of Hospitality Management,
Год журнала:
2025,
Номер
126, С. 103989 - 103989
Опубликована: Янв. 17, 2025
Язык: Английский
Attributes of Virtual and Augmented Reality Tourism Mobile Applications Predicting Tourist Behavioral Engagement
International Journal of Human-Computer Interaction,
Год журнала:
2025,
Номер
unknown, С. 1 - 14
Опубликована: Март 3, 2025
Язык: Английский
Technology-driven smart consumer experiences in tourism destinations
Current Issues in Tourism,
Год журнала:
2024,
Номер
unknown, С. 1 - 31
Опубликована: Дек. 21, 2024
This
research
aims
to
examine
the
impact
of
smart
consumer
experience
on
certain
tourist
perceptions
and
behaviours
based
accessibility,
perceived
enjoyment,
security,
interactivity.
Specifically,
this
study
evaluates
their
effect
tourism
technology
satisfaction,
purchase
effectiveness,
travel
word-of-mouth,
behavioural
intentions.
collected
526
responses
from
tourists
in
Europe
525
United
States
for
a
total
sample
size
1,051
respondents.
To
test
model,
variance-based
structural
equation
modelling
approach
PLS-SEM
was
used.
endeavors
fill
gap
existing
by
presenting
novel
model
that
integrates
examines
various
attitudes
behaviours.
The
results
will
give
practitioners,
organisations,
experts
related
industry,
together
with
wider
society,
general
perspective
use
technologies
tourists.
Язык: Английский
Virtual reality vs traditional previews: the role of self-construal in customer decision-making
International Journal of Contemporary Hospitality Management,
Год журнала:
2024,
Номер
unknown
Опубликована: Июль 13, 2024
Purpose
This
paper
aims
to
explore
the
effectiveness
of
360-degree
virtual
reality
(VR)
videos
compared
traditional
preview
modes
in
shaping
customer
perceptions
and
behavioral
intentions
toward
hospitality
service
provider.
Specifically,
study
investigates
how
self-construal
moderates
this
relationship,
offering
novel
nuanced
understanding
decision-making
process
sector.
Design/methodology/approach
Three
experiments
were
carried
out.
Study
1
examined
impact
on
customers’
intentions.
2
psychological
mechanism
mental
imagery
being
hooked
relationship
between
3
moderating
role
Findings
The
findings
revealed
that
VR
are
more
effective
than
determining
Mental
explain
relationship.
Furthermore,
customers
with
highly
independent
evaluate
favorably,
while
those
interdependent
positively.
Practical
implications
research
indicates
adopting
applications
can
offer
competitive
advantage
for
providers.
provide
providers
insights
tailor
their
marketing
strategies
by
selecting
align
profiles
customers.
Originality/value
originality
lies
its
pioneering
efforts
shapes
responses
different
modes.
reveals
importance
constructs
behaviors.
Язык: Английский
Conceptual Model of Innovation Decision Process and Hesitation to Adopt Augmented Reality in Tourism Industry
International Journal of Human-Computer Interaction,
Год журнала:
2024,
Номер
unknown, С. 1 - 26
Опубликована: Дек. 6, 2024
Augmented
reality
(AR)
is
gaining
popularity
in
tourism
by
improving
immersive
experiences.
Therefore,
understanding
the
factors
influencing
perceptions
and
barriers
critical.
This
study
examines
visitors'
attitudes
decision
making
hesitation.
The
innovation
process
a
conceptual
model
for
comprehending
user
decisions
analyzing
AR
features
visitor
characteristics.
early
majority
of
users
completed
401
online
questionnaires.
causal
relationships
were
investigated
using
PLS-SEM
IPMA.
results
discovered
that
visual
appeal
environmental
embedding
influenced
attitudes.
found
low
tourist
memorability
affected
resistance
dimensions
perception
show
novelty
enjoyment
significantly
influence
Additionally,
we
hesitation
to
reuse
AR,
revisit
engage
EWOM.
IPMA
indicate
attitude
effective
crucial
reducing
present
novel
framework
integrates
domains
policy,
people
technology.
Язык: Английский
Exploring the nexus between usage motivation and behavioral intention in metaverse hospitality and tourism: moderation and mediation insights
International Journal of Contemporary Hospitality Management,
Год журнала:
2024,
Номер
unknown
Опубликована: Дек. 17, 2024
Purpose
This
study
aims
to
examine
the
relationship
between
metaverse
usage
motivations
and
behavioral
intention
through
Self-Determination
Theory.
Design/methodology/approach
analyzed
a
sample
of
501
South
Korean
individuals
aged
18
older
who
had
prior
experience
using
metaverse,
moderated
mediation
model.
Findings
The
results
indicate
significant
direct
effect
motivation
tourist
intention,
with
satisfaction
significantly
mediating
this
relationship.
In
addition,
authenticity
flow
tourism
also
have
moderating
effects
on
Originality/value
These
insights
can
inform
targeted
marketing
strategies,
guiding
future
development
hospitality.
Язык: Английский
Trusting ChatGPT Usage in Personalized Travel Planning: The Moderating Role of Privacy and Data Security
Tourism and Hospitality Research,
Год журнала:
2024,
Номер
unknown
Опубликована: Дек. 24, 2024
ChatGPT
has
become
one
source
of
personalized
recommendations
used
by
travelers
in
travel
planning
contexts.
This
research
aims
to
examine
the
usage
dimensions
and
its
impact
on
travelers’
level
trust
their
behavioral
intention
future
use.
It
also
tests
moderating
effect
privacy
data
security
relationship
between
behavioural
intention.
Using
PLS-SEM
analyze
collected
from
UAE
Oman,
using
multi-group
analysis
technique,
findings
revealed
a
positive
Interestingly,
negative
usage.
Theoretical
practical
contributions
results
are
offered.
Язык: Английский