Administrative Burden Revisited: Advancing Research and Practice

Canadian Public Administration, Год журнала: 2025, Номер unknown

Опубликована: Март 9, 2025

Язык: Английский

---

I paid into it with every paycheck I earned: How benefit type and beneficiary contributions shape attitudes about increasing or decreasing administrative burdens for social protections

Policy Studies Journal, Год журнала: 2024, Номер unknown

Опубликована: Сен. 23, 2024

Abstract Administrative burdens are an important policy tool that has received growing scholarly attention. Burdens consequential and serve as a contributor to incomplete program take‐up. However, our knowledge is limited on how characteristics affect public attitudes toward burden‐increasing or decreasing policies. Based of the welfare state, two such characteristics, whether benefits “earned” they come in form in‐kind services cash payments, may also perceptions administrative burdens. Using nationally representative survey ( N = 2904), we tested support for (in‐person interviews requirements government‐issued documents) easings (presumptive eligibility express lane eligibility) Social Security, Medicare, Medicaid, Temporary Assistance Needy Families (TANF) United States. In general, found no strong consistent differences along both dimensions. Republicans, Conservatives, those high racial resentment consistently favored increasing opposed with opposite effect Democrats, Liberals, low resentment. Americans supported documentation across all programs. were open burden decreases.

Язык: Английский

---

Do Vulnerable Citizens (Really) Perceive Higher Bureaucracy Costs? Testing a Key Claim of the Administrative Burden Framework

Public Administration Review, Год журнала: 2025, Номер unknown

Опубликована: Янв. 27, 2025

ABSTRACT A key claim of the administrative burden framework is that vulnerable citizens are more affected by than others. We test this assumption using life events survey in Germany, an official data record covering 10,000 encounters involving 5000 citizens. find support only for psychological costs perceived discrimination, whereas neither compliance nor learning positively associated with vulnerability. On contrary, some groups perceive significantly lower and costs. Post hoc analyses suggest these might feel less exposed to bureaucracy because they use fewer sources information. Further, results also indicate citizens' tolerance toward decreases every additional encounter previous research has missed important distinction between absolute relative burden.

Язык: Английский

---

Taxing Language: Do Interpreting Fees Affect Immigrant Healthcare Usage? Evidence From a Regression Discontinuity Design

Public Administration Review, Год журнала: 2025, Номер unknown

Опубликована: Фев. 6, 2025

ABSTRACT Research has shown that administrative burdens significantly influence benefit uptake across various welfare programs in the U.S. and beyond. However, much of existing research focused primarily on program take‐up, leaving a gap our understanding how affect ongoing use benefits. To address this gap, we utilize regression discontinuity design to analyze introduction substantial fees interpreting services affects usage healthcare among Danish immigrants. Our data comes from highly reliable, detailed registries track weekly general practitioners by We find no effects utilization evidence disproportionately disadvantaged groups. Additional survey‐based analyses suggest doctors may their discretion mitigate fee's impact immigrants, highlighting frontline workers can potentially reduce burdensome policies.

Язык: Английский

---

Do Justifications Affect Tolerance for Administrative Burdens? Evidence From a Survey Experiment Among Policymakers

Social Policy and Administration, Год журнала: 2025, Номер unknown

Опубликована: Март 19, 2025

ABSTRACT It is important to study what drives policymakers' tolerance for burdens because they adopt the policies and processes that organise citizens' encounters with state. Relying on theories account giving rationale transparency, we argue policymakers are more burden tolerant when provided a justification existence of burdens. Drawing ordeal mechanism literature, derive three justifications administrative burdens: target neediest citizens, combat fraud, protect public budgets. Using survey experiment amongst local politicians in Flanders (Belgium), show indeed justification. We effectual increasing right‐wing than left‐wing tolerated justified find some evidence increases while fraud do not affect tolerance.

Язык: Английский

---

Development of a Scale to Measure Perceived Administrative Burden, With Broad Applicability Beyond Direct Policy Clients

Governance, Год журнала: 2025, Номер 38(3)

Опубликована: Май 19, 2025

ABSTRACT Individuals form perceptions about the degree of administrative burdens associated with public agencies and programs, even without being (potential) policy clients themselves (e.g., a wealthy person's view experienced by welfare program applicants) or referring to specific instance bureaucratic hurdles in federal government overall). This study develops validates scale perceived burden that is applicable beyond direct broad audiences political stakeholders. The underwent psychometric evaluation using large‐scale, representative citizen samples from US South Korea ( n = 3000). Exploratory confirmatory factor analyses on randomly split confirmed unidimensional latent structure scale's construct validity. Cronbach's alpha composite reliability indicated strong internal consistency, while high average variance extracted, alongside additional correlational analyses, supported convergent discriminant We discuss potential applications exploring how shapes processes, behavior, administration.

Язык: Английский

---

Assessing the Effect of Deservingness Cues on Tolerance for Administrative Burdens

Policy Studies Journal, Год журнала: 2025, Номер unknown

Опубликована: Май 26, 2025

ABSTRACT Beneficiaries of public programs must overcome several administrative challenges. Given what we know about the politics welfare state, it seems likely that public's willingness to support reductions in burdens may be associated with characteristics potential policy targets including their life circumstances and race/ethnicity. To learn more how attitudes burden are affected by these factors, a survey ( N = 4177) was fielded used an experiment introducing respondents four vignettes presenting woman disabilities, single mother, able‐bodied woman, individual opioid addiction seeking enrollment Medicaid. The also racially/ethnically identifiable names White, Black, Hispanic, Asian women. Respondents made clear distinctions based on individuals' circumstances, favoring individuals disabilities over mothers, women, addiction, latter two consistently exhibiting lowest levels support. race/ethnicity presented had very limited effects, effect overshadowed those for Support higher re‐enrollment than initial enrollment. Future studies should further parse out nuances between racial perceptions tolerance.

Язык: Английский

---

Assessing burden tolerance amid the Medicaid Great Unwinding

Public Administration Review, Год журнала: 2024, Номер unknown

Опубликована: Июль 22, 2024

Abstract The pandemic era ushered in a period of policy adaptation how states deliver programs. One aspect this experimentation is burdensome safety net administrative processes should be. Using national surveys taken before and after the end public health emergency, we offer evidence tolerant about burdens when allowed to choose between discrete implementation options. First, show that burden tolerance beliefs are durable largely unmovable, staying relatively consistent over time, unaffected by experimental frames. Second, while there varying support for specific strategies, broadly supportive tools reduce Medicaid. Third, find predictors tolerance: conservative racial resentment associated with burdens, empathy toward others, belief as form systemic racism, low capital make people less burdens.

Язык: Английский

---

Compliance burden versus program integrity protection: A survey experiment on citizen attitudes toward administrative documentation requirements in public service policy

Public Administration Review, Год журнала: 2024, Номер unknown

Опубликована: Дек. 19, 2024

Abstract Public services often require formal documentation from citizens or public employees. Although these administrative requirements are commonly viewed as burdensome, they play a critical role in safeguarding program integrity. Drawing pre‐registered survey experiment conducted among Danish residents ( n = 2004), this article examines citizen attitudes toward policy reforms that either intensify alleviate the burden of requirements. We analyze how contrasting types shape support, with particular emphasis on trade‐off between compliance and integrity protection. Furthermore, impact whether changes apply to employees is explored. Our findings suggest general preference for removal aimed at protecting integrity, regardless These appear influenced by political ideology, personal experience, specific area context.

Язык: Английский

---

Bureaucratic prioritizing among clients in the eyes of the public: Experimental evidence from three countries

Public Administration Review, Год журнала: 2024, Номер unknown

Опубликована: Дек. 1, 2024

Abstract In response to workloads and service demands, frontline workers often prioritize among their clients when delivering public services. This article examines the implications of such bureaucratic prioritization on democratic governance, specifically public's attitudes toward how clients. Using data from a pre‐registered, rank‐based conjoint survey experiment conducted residents ( n = 2655) in Denmark, Netherlands, New Zealand, we explore two key aspects perspective: (1) citizens' preferences teachers should students (2) beliefs about do students. Our findings reveal general alignments between normative preferences, descriptive beliefs, tendencies real‐life as documented previous research. We discuss these results terms administrative legitimacy governance perspective Public Service.

Язык: Английский

---