The dynamics of coworker envy in the green innovation landscape: Mediating and moderating effects on employee environmental commitment and non-green behavior in the hospitality industry
Tourism and Hospitality Research,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 28, 2025
The
current
study
proposes
to
investigate
the
impact
of
employee
green
innovative
behavior
(EGIB)
on
coworker
envy
(CE),
which
in
turn
affects
environmental
commitment
(EEC)
and
intention
engage
non-green
(NGB).
Furthermore,
it
investigates
moderating
role
individual
value
(IGV)
perceived
organizational
support
(PGOS)
mediating
effect
(CE)
between
proposed
model
relationships.
Operating
PLS-SEM,
389
valid
questionnaires
collected
from
employees
five-star
hotels
were
analyzed.
findings
showed
that
significantly
enhanced
negatively
influencing
positively
results
also
proved
moderation
CE
EEC
NGB,
respectively.
contributes
insightful
theoretical
implications
by
integrating
social
comparison
theory
(SCT)
affective
events
(AET).
It
has
practical
impacts
catalyzing
change
inhibiting
envy.
Язык: Английский
TRANSFORMACIJA HOTELIJERSTVA KROZ GENERATIVNU UMJETNU INTELIGENCIJU (GenAI)
Hotelska kuća,
Год журнала:
2025,
Номер
unknown, С. 91 - 96
Опубликована: Янв. 1, 2025
Svrha
–
Od
implementacije
online
sustava
rezervacija
do
automatiziranih
usluga
za
goste,
hoteli
kontinuirano
usvajaju
inovacije
u
cilju
unaprjeđenja
iskustva
boravka.
Među
najnovijim
tehnološkim
trendovima
koji
značajno
transformiraju
hotelijerstvo
ističe
se
generativna
umjetna
inteligencija
(GenAI),
čiji
utjecaj
redefinira
postojeće
modele
poslovanja
i
prilagođava
ih
suvremenim
potrebama
na
više
razina.
ovog
rada
je
istražiti
primjenu
generativne
umjetne
inteligencije
(GenAI)
hotelijerstvu,
s
posebnim
naglaskom
njezin
potencijal
optimizaciju
operacija,
unaprjeđenje
korisničkog
prilagodbu
specifičnim
preferencijama
gostiju.
Obrada
teme
U
radu
proučava
široki
spektar
primjena
GenAI
tehnologija,
uključujući
personalizaciju
marketinških
sadržaja,
automatizaciju
ponude
temeljem
preferencija
Analizirana
su
rješenja
poput
virtualnih
asistenata
korisničku
podršku,
chatbotova
digitalnu
komunikaciju
predikciju
ponašanja
korisnika,
omogućuju
hotelima
da
prepoznaju
odgovore
potrebe
korisnika
stvarnom
vremenu.
Također,
obrađene
sigurnosne
implikacije
etičke
dimenzije
primjene
posebice
kontekstu
zaštite
podataka.
Zaključci
Generativna
predstavlja
ključan
alat
modernizaciju
hotelskog
poslovanja,
omogućujući
povećanje
operativne
učinkovitosti.
Međutim,
uspješna
integracija
GenAI-a
zahtijeva
pažljivo
balansiranje
tehnološke
etičkim
standardima
zaštitom
privatnosti
Rad
zaključuje
budućnost
hotelijerstva
sve
usmjerena
prema
personaliziranim
iskustvima,
pri
čemu
će
imati
centralnu
ulogu
preoblikovanju
tradicionalnih
hotelskih
dinamično
prilagođeno
korisničko
iskustvo.
Navigating green innovation via absorptive capacity and the path to sustainable performance in hotels
Journal of Hospitality and Tourism Insights,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 11, 2025
Purpose
The
study
scrutinizes
the
direct
and
indirect
association
between
absorptive
capacity
as
independent
variable
green
innovation
adoption
sustainable
performance
dependent
variables.
Similarly,
assessed
mediating
role
of
performance.
research
also
evaluates
organizational
culture
environmental
regulation
moderators.
Design/methodology/approach
current
applied
partial
least
squares
structural
equation
modeling
(PLS-SEM)
administered
a
questionnaire
to
general
managers
department
directors
in
4-
5-star
hotels.
Quantitative
was
employed
chosen
method.
Findings
PLS-SEM
analysis
revealed
that
has
positive
impact
on
innovation.
Furthermore,
each
sub-dimension
acts
mediator
this
relationship.
Also,
our
showed
regulations
moderate
link
Research
limitations/implications
primarily
emphasizes
Oman’s
hotel
business
may
limit
its
applicability
other
nations
with
distinct
cultures,
economies,
legal
frameworks
for
environment
cultural
norms.
Originality/value
To
build
an
integrative
comprehensive
framework,
present
work
combines
resource-based
view
(RBV)
theory,
dynamic
capabilities
(DC)
theory
triple
bottom
line
(TBL)
theory.
This
method
aims
improve
understanding
by
combining
several
points
resource
management,
skills,
sustainability.
Язык: Английский
ChatGPT usage intention for tourism and hospitality customers
Tourism Recreation Research,
Год журнала:
2025,
Номер
unknown, С. 1 - 18
Опубликована: Март 6, 2025
Язык: Английский
From Authenticity to Sustainability: The Role of Authentic Cultural and Consumer Knowledge in Shaping Green Consumerism and Behavioral Intention to Gastronomy in Heritage Restaurants in Hail, Saudi Arabia
Sustainability,
Год журнала:
2025,
Номер
17(8), С. 3530 - 3530
Опубликована: Апрель 15, 2025
The
present
study
investigates
the
association
between
perceived
authenticity
(PAU),
GCON,
and
behavioral
intention
within
heritage
restaurants
in
Hail,
Saudi
Arabia.
By
integrating
cognitive
appraisal
theory
(CAT)
Stimulus-Organism-Response
(SOR)
framework,
this
research
explores
how
perceptions
influence
both
cultural
gastronomic
experiences
contribute
to
sustainable
consumption
behavior.
Also,
it
moderating
role
of
consumer
knowledge
(CKNOW)
enhancing
GCON
its
subsequent
impact
on
(BINT)
dine
at
restaurants.
Employing
a
mixed-methods
approach,
first
conducted
content
analysis
online
reviews
identify
key
attributes
that
shape
perceptions.
Subsequently,
Smart
PLS
software
was
employed
conduct
an
417
valid
customers
Hail.
current
aims
investigate
findings
showed
students
formed
significant
market
share
confirm
significantly
enhances
consumers’
experiences,
which
turn
fosters
strengthens
visit
authentic
Furthermore,
mediates
authenticity,
purchase
intention.
Consumer
further
moderates
relationship,
amplifying
positive
effect
This
contributes
growing
literature
gastronomy
tourism
by
demonstrating
crucial
interplay
sustainability,
restaurant
sector.
It
also
offers
practical
recommendations
for
managers,
policymakers,
marketers
enhance
dining
experience
while
promoting
environmentally
responsible
fostering
awareness
environmental
values,
can
serve
critical
advancing
development
Hail
beyond.
Язык: Английский
From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness
Information,
Год журнала:
2024,
Номер
16(1), С. 9 - 9
Опубликована: Дек. 27, 2024
The
current
study
aims
to
investigate
ways
through
which
the
data
on
social
customer
relationship
management
(SCRM)
enhance
satisfaction
(CS)
as
well
market
effectiveness
(ME)
in
hotel
industry.
Moreover,
it
examines
mediator
role
of
involvement
using
media
(CIUSM).
moderating
information
processing
capability
(CIPC)
between
and
(CIUSM)
was
examined.
Therefore,
following
suggestions
from
Dominant
(S-D)
Logic,
Social
Exchange
Theory
(SET),
Dynamic
Capabilities
(DCT),
this
research
explores
SCRM
co-creation
organizational
performance
customers.
Using
PLS-SEM
SmartPLS,
389
participants
were
analyzed.
findings
proved
that
directly
improves
both
due
indirect
effect
CIUSM
a
among
them.
Also,
showed
CIUSM.
direct
effectiveness.
CIPC,
moderator,
enhances
impacts
by
demonstrating
how
hotels
leverage
activity
competitive
advantage.
Based
study,
three
integrated
theories
provide
single
framework
delve
deeply
into
intricate
association
performance.
ensures
hospitality
managers
engage
customers,
continuously
respond
their
needs
requirements,
embrace
efficient
deploy
effectively.
Язык: Английский