Patient Satisfaction Level and its Various Determinants in a Tertiary Care Hospital of Peshawar, Pakistan: A Cross-Sectional Study DOI

Muhammad Wasim,

Khalid Rehman,

Mohammad Paracha

и другие.

Pakistan Journal of Health Sciences, Год журнала: 2025, Номер unknown, С. 247 - 252

Опубликована: Фев. 28, 2025

Patient satisfaction is a surrogate metric for quality of services provided by healthcare system. Objective: To assess patient and associated factors in major tertiary care hospital. Methods: This cross-sectional study was conducted at the Lady Reading Hospital (LRH), Peshawar, Pakistan. All patients admitted indoor treatment least 2 days were enrolled through multistage sampling technique. Patients to ICU, CCU, psychiatry or oncology wards COVID-19 positivity excluded. level assessed with Satisfaction Questionnaire (PSQ)-18. Likert scale utilized evaluate patients’ response, where ranged from 1 (complete dissatisfaction) 5 satisfaction). cumulative score ≥ 50 classified as satisfied. Results: Of total 384 enrolled, 199 (~52%) older than 45 years age, while female male ratio 1.25:1. The number satisfied significantly higher dissatisfied (313 vs. 71: p < 0.01). Highest domain D7 (i.e., accessibility convenience: 72%), followed D6 time spent doctor: 69%). A minimum D2 technical quality: 53%). Moreover, age ≥45 (~86%), gender bachelor education (~100%) medical allied (~86%) expressed satisfaction. Conclusion: Overall, showed high LRH, Peshawar.

Язык: Английский

The mediating effects of perceived usefulness and perceived ease of use on nurses’ intentions to adopt advanced technology DOI Creative Commons
Abid Hussain, Zhiqiang Ma, Mingxing Li

и другие.

BMC Nursing, Год журнала: 2025, Номер 24(1)

Опубликована: Янв. 9, 2025

This study explored the role of technology systems in influencing nurses' intentions to adopt medical applications that enhance their performance and how contributes improvements hospital systems. The examines intention use through mediating effects perceived usefulness ease use, with sophistication. A random sampling method was employed gather 687 responses from nurses. statistical analysis conducted using AMOS version 25.0 SPSS. findings indicate a significant association between sophistication (TS), (PU), (PEU), (IU). Additionally, PU PEU positively mediate relationship TS IU. research will benefit policymakers aiming by adopting modern technology. Authorities should consider introducing advanced meet goals administration support nurses effectively.

Язык: Английский

Процитировано

2

Antecedents of Patient Loyalty: Exploring Mediating and Moderating Paradigms in Public Hospitals DOI Creative Commons
Abid Hussain, Shahida Kanwel, Sania Khan

и другие.

Patient Preference and Adherence, Год журнала: 2025, Номер Volume 19, С. 527 - 542

Опубликована: Март 1, 2025

Countries around the world acknowledge vital role of effective healthcare services in fostering economic, social, and human development. Consequently, many are striving to enhance their medical facilities. This study specifically examines public hospitals Pakistan aims create a framework for evaluating patient loyalty. Responses from 650 patients were collected using random sampling technique. The gathered data analyzed Statistical Program Social Sciences (SPSS) Analysis Moment Structures (AMOS). analysis revealed significant relationships among administrative procedures, service effectiveness, satisfaction, Additionally, identified satisfaction procedures as mediators between effectiveness It also investigated moderating roles participative leadership brand image shaping These findings offer valuable insights authorities formulating strategies improve delivery hospitals. Addressing existing deficiencies enhancing systems is essential loyalty these environments.

Язык: Английский

Процитировано

0

Patient Satisfaction Level and its Various Determinants in a Tertiary Care Hospital of Peshawar, Pakistan: A Cross-Sectional Study DOI

Muhammad Wasim,

Khalid Rehman,

Mohammad Paracha

и другие.

Pakistan Journal of Health Sciences, Год журнала: 2025, Номер unknown, С. 247 - 252

Опубликована: Фев. 28, 2025

Patient satisfaction is a surrogate metric for quality of services provided by healthcare system. Objective: To assess patient and associated factors in major tertiary care hospital. Methods: This cross-sectional study was conducted at the Lady Reading Hospital (LRH), Peshawar, Pakistan. All patients admitted indoor treatment least 2 days were enrolled through multistage sampling technique. Patients to ICU, CCU, psychiatry or oncology wards COVID-19 positivity excluded. level assessed with Satisfaction Questionnaire (PSQ)-18. Likert scale utilized evaluate patients’ response, where ranged from 1 (complete dissatisfaction) 5 satisfaction). cumulative score ≥ 50 classified as satisfied. Results: Of total 384 enrolled, 199 (~52%) older than 45 years age, while female male ratio 1.25:1. The number satisfied significantly higher dissatisfied (313 vs. 71: p < 0.01). Highest domain D7 (i.e., accessibility convenience: 72%), followed D6 time spent doctor: 69%). A minimum D2 technical quality: 53%). Moreover, age ≥45 (~86%), gender bachelor education (~100%) medical allied (~86%) expressed satisfaction. Conclusion: Overall, showed high LRH, Peshawar.

Язык: Английский

Процитировано

0