Influence of ChatGPT in professional communication – moderating role of perceived innovativeness
International Journal of Information and Learning Technology,
Год журнала:
2025,
Номер
unknown
Опубликована: Янв. 1, 2025
Purpose
ChatGPT,
a
cutting-edge
language
model,
stands
as
an
unparalleled,
unmatched
conversational
ally,
showcasing
novel
versatility
and
intelligence
in
its
responses.
This
research
delves
into
the
incorporation
of
powerful
generative
AI
tool,
professional
communication.
study
utilizes
information
system
success
model
(ISSM)
to
examine
role
ChatGPTs
strengthening
quality
(IQ),
(SQ)
service
(SEQ)
for
improving
customer
usage
intention
(UI)
satisfaction
(SAT).
The
also
investigates
moderating
impact
perceived
innovativeness
between
these
relationships.
Design/methodology/approach
collected
data
from
sample
400
customers
through
online
survey
validated
hypothesized
relationships
using
structural
equation
modelling
(SEM).
Process
Macros
4.1
SPSS
22.0
is
used
test
innovation
IQ,
SQ
SEQ
UI
SAT.
Findings
results
SEM
analysis
indicate
that
all
positively
support
use
ChatGPT
communication
with
result
establishes
moderates
relationship
Originality/value
offers
contributions
literature
body
knowledge
by
establishing
Further,
this
proposes
2*2
matrix
segment
SAT
users
varying
degrees
innovativeness.
Язык: Английский
Cloud computing in bridging the digital divide: transforming hospital information system in the Yangtze Delta region
Behaviour and Information Technology,
Год журнала:
2025,
Номер
unknown, С. 1 - 15
Опубликована: Апрель 3, 2025
Язык: Английский
E-governance success factors in Bangladesh: A cross-sectional quantitative study on union digital centers
Information Development,
Год журнала:
2024,
Номер
unknown
Опубликована: Ноя. 21, 2024
Unfolding
e-governance
success
factors
in
Bangladesh
through
analyzing
union
digital
centers
(UDCs)
is
the
main
objective
of
this
study.
In
doing
so,
a
cross-sectional
quantitative
method
utilized
collecting
data
369
UDC
users
based
on
structured
questionnaire
survey.
The
structural
equation
modeling
(SEM)
applied
to
test
hypotheses
and
find
statistical
significance
factors.
This
study
mainly
followed
D
&
M
IS
Success
Model
DeLone
McLean
further
identified
other
associated
an
extensive
literature
review
for
making
integrated
research
model
then
PLS-SEM
Hayes
PROCESS-Macro
inferential
statistics
found
substantive
exposed
success.
There
are
eight
important
having
positive
impacts
Bangladesh.
key
factor
information
quality
by
value
co-creation,
service
availability,
public
trust,
responsiveness,
system
quality,
quality.
least
contributing
participation.
findings
can
be
used
as
theoretical
basis
future
policy
notes
practical
application
redesign
policies
basing
factors,
especially
ensuring
sustainable
Язык: Английский