International Journal of Economics and Management,
Год журнала:
2024,
Номер
18(3), С. 373 - 390
Опубликована: Дек. 27, 2024
This
study
explores
the
influence
of
servant
leadership
(SL),
emotional
intelligence
(EI),
and
work
interfere
with
family
(WIF)
on
engagement
(WE)
among
service
sector
workforce
in
Klang
Valley,
Malaysia.
A
quantitative
approach
via
survey
was
administered
to
150
employees
from
food
beverage,
retail
wholesale
trade,
accommodation
sectors.
The
Partial
Least
Squares
Structural
Equation
Modeling
(PLS-SEM)
analysis
revealed
that
SL
EI
positively
affect
WE,
while
WIF
negatively
impacts
WE
employees.
practical
implications
emphasise
importance
fostering
EI,
implementing
practices,
addressing
enhance
employee
WE.
also
offers
theoretical
contributions
further
understanding
these
factors
within
Job
Demands-Resources
(JD-R)
framework.
International Journal of Economics and Management,
Год журнала:
2024,
Номер
18(3), С. 373 - 390
Опубликована: Дек. 27, 2024
This
study
explores
the
influence
of
servant
leadership
(SL),
emotional
intelligence
(EI),
and
work
interfere
with
family
(WIF)
on
engagement
(WE)
among
service
sector
workforce
in
Klang
Valley,
Malaysia.
A
quantitative
approach
via
survey
was
administered
to
150
employees
from
food
beverage,
retail
wholesale
trade,
accommodation
sectors.
The
Partial
Least
Squares
Structural
Equation
Modeling
(PLS-SEM)
analysis
revealed
that
SL
EI
positively
affect
WE,
while
WIF
negatively
impacts
WE
employees.
practical
implications
emphasise
importance
fostering
EI,
implementing
practices,
addressing
enhance
employee
WE.
also
offers
theoretical
contributions
further
understanding
these
factors
within
Job
Demands-Resources
(JD-R)
framework.
International Journal of Economics and Management,
Год журнала:
2024,
Номер
18(3), С. 373 - 390
Опубликована: Дек. 27, 2024
This
study
explores
the
influence
of
servant
leadership
(SL),
emotional
intelligence
(EI),
and
work
interfere
with
family
(WIF)
on
engagement
(WE)
among
service
sector
workforce
in
Klang
Valley,
Malaysia.
A
quantitative
approach
via
survey
was
administered
to
150
employees
from
food
beverage,
retail
wholesale
trade,
accommodation
sectors.
The
Partial
Least
Squares
Structural
Equation
Modeling
(PLS-SEM)
analysis
revealed
that
SL
EI
positively
affect
WE,
while
WIF
negatively
impacts
WE
employees.
practical
implications
emphasise
importance
fostering
EI,
implementing
practices,
addressing
enhance
employee
WE.
also
offers
theoretical
contributions
further
understanding
these
factors
within
Job
Demands-Resources
(JD-R)
framework.