Field Trial of a Queue-Managing Security Guard Robot

ACM Transactions on Human-Robot Interaction, Год журнала: 2024, Номер 13(4), С. 1 - 48

Опубликована: Июль 25, 2024

We developed a security guard robot that is specifically designed to manage queues of people and conducted field trial at an actual public event assess its effectiveness. However, the acceptance instructions or admonishments poses challenges in real-world applications. Our primary objective was achieve effective socially acceptable queue-management solution. To accomplish this, we took inspiration from human guards whose role has already been well received society. robot, design embodied image professional guard, focused on three key aspects: duties, behavior, appearance. ensure competence, interviewed deepen our understanding responsibilities associated with queue management. Based their insights, incorporated features ushering, admonishing, announcing, question answering into robot’s functionality. also prioritized modeling ushering behavior. During 10-day children’s amusement event, both visitors who interacted staff. The results revealed generally complied admonishments, indicating positive reception. Both staff expressed overall favorable impression services. These findings suggest proposed shows great promise as solution for crowd handling spaces.

Язык: Английский

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User-Centric Design of Social Robots in City Libraries: Exploration of the Interplay of Social Roles and User Expectations

Nordic Conference on Human-Computer Interaction, Год журнала: 2024, Номер unknown, С. 1 - 13

Опубликована: Сен. 30, 2024

Язык: Английский

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Architectural views for social robots in public spaces: business, system, and security strategies

International Journal of Information Security, Год журнала: 2024, Номер 24(1)

Опубликована: Ноя. 5, 2024

Abstract This study delineates a suite of architectural views and security perspective tailored to guide the deployment integration Social Robots in Public Spaces (SRPS). It commences with business context view that utilizes customer-producer-supplier model, underscoring value SRPS various stakeholders illustrating how robots can enhance user experiences drive economic benefits. The system details intricate interactions among social robot, stakeholders, public spaces, external systems, highlighting essential considerations for successful deployment, from technical configurations stakeholder engagement. functional elaborates on operational dynamics robot within its environment, focusing interaction data management capabilities. Additionally, delves into vital safeguarding across domains, including identity access management, application network security, privacy. paper also contextualizes these through city ferry use case, demonstrating their practical reinforcing importance multifaceted planning analysis real-world settings. approach provides strategic framework developing are viable, efficient, secure, fostering adoption diverse environments.

Язык: Английский

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Exploring barriers to social robot adoption: A mixed-method study in the Indian retail sector

Technological Forecasting and Social Change, Год журнала: 2024, Номер 212, С. 123923 - 123923

Опубликована: Дек. 4, 2024

Язык: Английский

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Ethical Decision-Making for Social Robots in Elderly Care Scenario: A Computational Approach

Lecture notes in computer science, Год журнала: 2023, Номер unknown, С. 143 - 160

Опубликована: Дек. 2, 2023

Язык: Английский

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