On the Impact of Leading Enterprise Social Platforms in Small and Medium-Sized Enterprises Performance: A Systematic Review DOI

Ian Charuza,

K. Baloyi,

Marco Nxumalo

и другие.

Опубликована: Янв. 1, 2025

The adoption of enterprise social platforms (ESPs) has become increasingly important for small and medium-sized enterprises (SMEs) seeking to enhance communication, collaboration, knowledge sharing in the digital economy. As transformation progresses, role ESPs improving operational efficiency long-term business performance warrants comprehensive evaluation. This systematic review aims assess impact leading on SME performance, focusing their capabilities improve communication efficiency, interdepartmental cost-effectiveness while highlighting emerging trends such as automation AI integration. A PRISMA-guided was conducted, analyzing 18 peer-reviewed studies published between 2014 2024. Inclusion criteria comprised Englishlanguage publications examining ESP SMEs, features effects strategic outcomes. Quantitative analysis selected revealed that by 20% collaboration 25%. While initial implementation costs pose challenges, contribute a 15% reduction over time. Additionally, integration suggest further potential enhancements. findings indicate significantly SMEs' competitiveness sustainability, offering both immediate improvements growth. Business leaders are encouraged adopt foster agility innovation ensuring robust data security measures.

Язык: Английский

On the Impact of Leading Enterprise Social Platforms in Small and Medium-Sized Enterprises Performance: A Systematic Review DOI

Ian Charuza,

K. Baloyi,

Marco Nxumalo

и другие.

Опубликована: Янв. 1, 2025

The adoption of enterprise social platforms (ESPs) has become increasingly important for small and medium-sized enterprises (SMEs) seeking to enhance communication, collaboration, knowledge sharing in the digital economy. As transformation progresses, role ESPs improving operational efficiency long-term business performance warrants comprehensive evaluation. This systematic review aims assess impact leading on SME performance, focusing their capabilities improve communication efficiency, interdepartmental cost-effectiveness while highlighting emerging trends such as automation AI integration. A PRISMA-guided was conducted, analyzing 18 peer-reviewed studies published between 2014 2024. Inclusion criteria comprised Englishlanguage publications examining ESP SMEs, features effects strategic outcomes. Quantitative analysis selected revealed that by 20% collaboration 25%. While initial implementation costs pose challenges, contribute a 15% reduction over time. Additionally, integration suggest further potential enhancements. findings indicate significantly SMEs' competitiveness sustainability, offering both immediate improvements growth. Business leaders are encouraged adopt foster agility innovation ensuring robust data security measures.

Язык: Английский

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