Key Performance Indicators for Service Robotics in Senior Community-Based Settings DOI Open Access
Yunho Ji, Joonho Moon, Young Jun Kim

и другие.

Healthcare, Год журнала: 2025, Номер 13(7), С. 770 - 770

Опубликована: Март 30, 2025

Objectives: This study aims to develop performance indicators for service robotics in senior community-based environments and analyze their impact on independent living quality of life older adults. Methods: To achieve this, a sequential exploratory design within the Mixed Methods Research (MMR) framework was employed, integrating qualitative research (Focus Group Interview, FGI) quantitative (Analytic Hierarchy Process, AHP). The FGIs were conducted with panel six experts over three rounds, leading identification key (KPIs) communities: Technical Performance, User-Centered Social Psychological Impact, Ethical Safety Economic Operational Service Efficiency. Following AHP analysis final sample 29 participants from an initial 32 respondents. Results: results revealed that Performance (rank 1, 0.256) most critical factor, followed by 2, 0.205) Impact 3, 0.167). These findings suggest enhancing user-friendly, intuitive UI/UX is essential ensuring ease use Additionally, while 0.139), 4, 0.126), Efficiency 5, 0.105) had relatively lower importance scores, highlights necessity establishing optimized systems through ethical safety standards emphasizes real-time monitoring play crucial role operational efficiency. Conclusions: Enhancing requires prioritizing technical capabilities user-centered design, along monitoring. proposes structured evaluation support more effective robotic solutions care environments.

Язык: Английский

Key Performance Indicators for Service Robotics in Senior Community-Based Settings DOI Open Access
Yunho Ji, Joonho Moon, Young Jun Kim

и другие.

Healthcare, Год журнала: 2025, Номер 13(7), С. 770 - 770

Опубликована: Март 30, 2025

Objectives: This study aims to develop performance indicators for service robotics in senior community-based environments and analyze their impact on independent living quality of life older adults. Methods: To achieve this, a sequential exploratory design within the Mixed Methods Research (MMR) framework was employed, integrating qualitative research (Focus Group Interview, FGI) quantitative (Analytic Hierarchy Process, AHP). The FGIs were conducted with panel six experts over three rounds, leading identification key (KPIs) communities: Technical Performance, User-Centered Social Psychological Impact, Ethical Safety Economic Operational Service Efficiency. Following AHP analysis final sample 29 participants from an initial 32 respondents. Results: results revealed that Performance (rank 1, 0.256) most critical factor, followed by 2, 0.205) Impact 3, 0.167). These findings suggest enhancing user-friendly, intuitive UI/UX is essential ensuring ease use Additionally, while 0.139), 4, 0.126), Efficiency 5, 0.105) had relatively lower importance scores, highlights necessity establishing optimized systems through ethical safety standards emphasizes real-time monitoring play crucial role operational efficiency. Conclusions: Enhancing requires prioritizing technical capabilities user-centered design, along monitoring. proposes structured evaluation support more effective robotic solutions care environments.

Язык: Английский

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