Applied Sciences,
Год журнала:
2025,
Номер
15(8), С. 4171 - 4171
Опубликована: Апрель 10, 2025
The
automotive
industry,
especially
the
after-sales
service
segment,
faces
significant
challenges
due
to
economic
changes
and
market
dynamics.
In
this
context,
optimization
of
processes
becomes
essential
increase
performance
profitability
organizations
in
industry.
However,
there
is
a
lack
research
that
specifically
detail
explores
how
model
improve
sector.
Most
studies
focus
on
general
aspects
quality
management
or
process
without
addressing
particularities
services
This
paper
aims
identify
analyze
an
repair
provider
organization
ensure
customer
satisfaction.
was
conducted
using
data
from
activity
reports
participatory
direct
observation
within
organization.
Statistical
analysis
key
indicators,
such
as
productivity,
efficiency,
satisfaction,
performed.
study
identified
several
critical
success
factors
proposed
concrete
measures
for
shaping
processes,
including
optimizing
resource
allocation
communication,
improving
intake
ensuring
technical
competence
procedural
compliance,
handing
over
collecting
feedback.
implementation
these
can
lead
increased
and,
by
extension,
financial
organizations.
Sustainability,
Год журнала:
2020,
Номер
13(1), С. 188 - 188
Опубликована: Дек. 28, 2020
Living
Labs
are
recognized
as
a
progressive
form
to
foster
innovation
and
the
strengthening
of
collaborative
planning.
The
concept
has
received
strong
attention
by
European
Union
(EU)
research
agendas
recently.
This
contribution
investigates
how
Lab
approach
could
be
used
for
design
implementation
Nature-Based
Solutions
(NBS).
NBS
gaining
acceptance
more
sustainable
solution
reducing
exposure
natural
hazards
vulnerability
events,
such
increased
flooding
in
changing
climate.
However,
lack
approaches
hinders
their
broader
implementation.
A
literature
review
on
theoretical
aspects
context
is
conducted,
we
compare
findings
with
practices
that
were
observed
case
studies
implementing
manner.
Isar-Plan
River
Restoration
Munich,
Germany,
Mountain
Forest
Initiative
(Bergwaldoffensive).
Both
have
already
started
well
before
gained
wider
popularity.
award-winning
cases
good
practice
exemplary
in-depth
stakeholder
involvement.
paper
discusses
concepts
reflects
it
can
serve
support
participatory
Frontiers in Environmental Science,
Год журнала:
2021,
Номер
9
Опубликована: Июль 26, 2021
Climate
change
is
one
factor
increasing
the
risk
of
hydro-meteorological
hazards
globally.
The
use
nature-based
solutions
(NbS),
and
more
specifically
ecosystem-based
disaster
reduction
measures
(Eco-DRR),
has
become
a
popular
response
for
that
also
provides
highly-valued
co-benefits.
Public
acceptance
particular
importance
NbS
since
they
often
rely
on
local
collaborative
implementation,
management,
monitoring,
as
well
long-term
protection
against
competing
societal
interests.
Although
public
engagement
common
goal
projects,
it
rarely
carried
out
with
sufficient
understanding
(de)motivating
factors
tied
to
perceptions.
Successful
collaboration
demands
consideration
attitudes
values
in
relation
risk,
nature,
place.
However,
existing
research
does
not
sufficiently
explore
these
themes
together,
their
interactions,
implications
NbS.
This
may
lead
misaligned
expectations
failed
participatory
initiatives,
while
jeopardizing
success
projects
continued
funding
uptake.
We
conducted
citizen
surveys
within
“host”
communities
determine
degree
pro-NbS
behavior,
associated
variables,
how
be
leveraged
increase
acceptance.
compared
results
across
sites,
relying
primarily
correlations
regression
models
along
survey
comments
expert
knowledge.
Three
distinct
rural
being
implemented
OPERANDUM
project
aim
reduce
from
(socio-)natural
Scotland
(landslides
coastal
erosion;
n
=
66
respondents),
Finland
(eutrophication
algal
blooms;
204)
Greece
(river
flooding
water
scarcity;
84).
Our
thus
centers
large
EU
project.
Trust
implementers
consistent
defining
towards
are
strongly
respondents’
commitment
nature
behavioral
(i.e.,
willingness
engage).
Behaviorial
most
consistently
predicted
by
connectedness
place
extent
expected
future
impacts
.
Skepticism
effectiveness
leads
high
demand
relevant
evidence.
To
acceptance,
we
recommend
greater
framing
place-based
demonstration
reduction.
hazard
types,
proposed
NbS,
historical
characteristics
must
considered
developing
strategies
aimed
at
An
interactions
evidence-based
recommendations
our
study
sites
successful
deployment
Europe
beyond.
Sustainability,
Год журнала:
2021,
Номер
13(4), С. 1971 - 1971
Опубликована: Фев. 11, 2021
There
is
growing
recognition
that
using
the
properties
of
nature
through
nature-based
solutions
(NBS)
can
help
to
provide
viable
and
cost-effective
a
wide
range
societal
challenges,
including
disaster
risk
reduction
(DRR).
However,
NBS
realization
depends
critically
on
governance
framework
enables
policy
process.
Drawing
from
three
case
studies
in
Nocera
Inferiore
(Italy),
Munich
(Germany),
Wolong
(China),
we
identify
key
enablers—the
contextual
preconditions,
processes,
institutions—that
proved
essential
for
initiation,
planning,
design,
implementation.
In
cases,
interviews
confirm
success
measures
their
benefits
terms
not
only
DRR
but
multiple
ecological
social–economic
co-benefits.
Results
highlight
critical
enablers
NBS,
including:
polycentric
(novel
arrangements
public
administration
involved
institutional
scales
and/or
sectors);
co-design
(innovative
stakeholder
participatory
processes
influenced
final
NBS);
pro-NBS
interest
coalition
groups
(organized
pressure
advocated
an
financial
incentives
(financing
community-based
implementation
monitoring
NBS).
Findings
show
transition
contribute
global
agendas,
DRR,
climate
change
adaptation,
sustainable
development.
Sustainable Cities and Society,
Год журнала:
2024,
Номер
103, С. 105257 - 105257
Опубликована: Фев. 5, 2024
Nature-based
solutions
(NBS)
are
increasingly
employed
to
address
urban
challenges.
Typically,
NBS
planning
emphasizes
environmental
impacts
and
ecosystem
services,
often
overlooking
their
role
in
addressing
vulnerabilities.
Our
objective
is
develop
a
framework
assessing
the
extent
which
alter
For
this,
we
relate
service
metabolism
analyses
spatially
explicit
The
relies
on
multi-criteria
decision
analysis
integrate
diverse
impacts.
It
follows
stepwise
approach
including
development
of
land-use
scenarios,
selection
vulnerabilities
indicators,
normalization
aggregation
stakeholder
weighting.
We
apply
Metropolitan
Area
Barcelona
assess
increasing
(peri-)urban
agriculture
terms
critical
vulnerabilities:
heat,
lack
recreational
space,
biodiversity
loss,
local
food.
Results
show
that
agricultural
expansion
decreased
vulnerability
food,
increased
heat
night
temperatures
for
sensitive
areas.
reveal
spatial
outcomes
trade-offs
due
shifts
agriculture.
innovatively
evaluates
by
linking
multiple
evaluation
methods
through
vulnerabilities,
fostering
strategic
at
metropolitan
scale.
Sustainability,
Год журнала:
2021,
Номер
13(5), С. 2864 - 2864
Опубликована: Март 6, 2021
Human
welfare
depends
on
the
health
of
nature.
Decades
ill-conceived
management
practices
caused
a
decline
in
quality
human
life,
as
well
biological
and
cultural
diversity.
Simultaneously,
they
increased
social
ecological
risks.
For
instance,
mismanagement
urban
rivers
jeopardizes
their
ability
to
provide
ecosystem
services.
While
demands
for
responsible
riverscape
design
that
fulfill
both
needs
are
increasing,
explicit
recommendations
achieve
these
ambitious
goals
still
lacking.
We
present
first
attempt
conceptualization
Human–River
Encounter
Sites
targets
reconciliation
between
humans
nature
within
river
corridors.
It
builds
upon
River
Culture
Concept
with
literature
reviews
experiences
from
restoration
projects.
identify
six
tenets
important
develop
guidelines
Sites:
health,
safety,
functionality,
accessibility,
collaboration,
awareness.
This
paper
presents
how
can
collectively
help
harmonize
citizens
biota,
mitigate
current
crisis.
contribution
feeds
debate
sustainable
socio-ecological
provides
implementation
future
restorations
efforts.
Environmental Science & Policy,
Год журнала:
2023,
Номер
152, С. 103652 - 103652
Опубликована: Дек. 16, 2023
This
paper
seeks
to
understand
how
co-production
can
become
embedded
as
a
collaborative
governance
practice
by
which
city
governments
plan,
deliver
and
steward
nature-based
solutions.
To
these
ends,
the
analyses
policy
officers
manifest
capacities
for
in
three
European
cities
–
Genk
(Belgium),
Glasgow
(United
Kingdom)
Poznań
(Poland)
while
experimenting
with
develop
scale
Co-production
include
conditions
activities
(1)
create
space
co-production,
(2)
safeguard
inclusive
legitimate
(3)
link
processes
results
contexts.
The
demonstrate
have
mobilised
created
resources,
skills,
institutional
support
partnerships
implement
diverse
co-produce
While
mark
starting
changes
urban
governance,
engaging
embedding
causes
tensions
between
dynamic
diffuse
nature
of
existing
formal
settings
processes.
Lessons
strengthening
embed
solutions
planning,
delivery
stewardship
are:
tailor-made
approach
meaningfully
engage
actors
place-based
settings,
open-ended
long-term
benefits,
new
relations
roles
sustain
co-production.
Urban Science,
Год журнала:
2024,
Номер
8(1), С. 9 - 9
Опубликована: Янв. 25, 2024
Over
the
last
few
years,
community
empowerment
has
become
a
central
focus
when
discussing
sustainability
of
large-scale
urban
regeneration
processes,
especially
those
related
to
implementation
nature-based
solutions.
In
this
article,
authors
describe
experience
CLEVER
Cities
project
in
city
London,
by
looking
at
dynamics
early
stages
co-creation
and
implications
on
co-governance,
motivation
policy.
Particular
attention
is
given
importance
carefully
evaluating
context
guide
where
emphasis
use
specific
strategies
such
as
building
trust,
raising
awareness
or
networking.
case,
set
emerge
that
are
response
several
factors
but
strongly
influenced
backdrop
limited
social
structuring
encountered
South
Thamesmead,
London.
The
methods
derived
based
qualitative
looped
observation
approach
over
three
phases
applied
living
labs
area.
Finally,
structure
results,
an
iterative
co-production
knowledge
used
cluster
into
ten
more
synthetic
recommendations
collaborative
governance,
communication
capacity
building,
well
incentives
motivation.
Further,
guidance
highlighting
priorities
inform
policy
place-based
planning
actions.
Sustainability,
Год журнала:
2024,
Номер
16(5), С. 1936 - 1936
Опубликована: Фев. 27, 2024
Planning
for
resilient
cities
requires
an
evidence-based
understanding
of
flood
risk
and
the
involvement
stakeholders
local
actors.
The
paper
addresses
research
developed
within
URCA!—Urban
Resilience
to
Climate
Change:
activate
participatory
mapping
decision
support
tool
enhancing
sustainable
urban
drainage—project.
A
top-down/bottom-up
flexible
methodology
conception
aimed
at
planning
installation
drainage
systems
(SUDS)
on
territory
is
then
developed.
innovative
applied
tested
in
case
study
Sampierdarena
district
Genoa,
northern
Italy.
This
illustrates
development
a
map
(Pmap)
that
can
implementation
SUDS
as
mitigation/adaptation
strategies,
integrating
technical
assessment
containing
community
visions
expectations.
Findings
concerning
connections
between
proposed
locations
their
frequencies
confirm
relevance
commercial
area
main
traffic
lanes
along,
confirming
all
zones
characterized
by
intense
vehicular
pedestrian
flow
are
suitable
solution
contribute
resilience.
georeferenced
intergenerational
Pmap
may
be
integrated
into
system
guidance
public
administration.