Опубликована Ноя. 19, 2014

The article provides a direct test of the applicability of a western paradigm to Russia – a country with a different cultural and economic system. This article aims to give knowledge-intensive companies in Tatarstan (Russia) a better understanding about influence of their level of market orientation on business performance. This study validated Kohli and Jaworski’s market orientation scale in knowledge-intensive industries, particularly in small and medium knowledge-intensive companies in Russia. The findings show that the market orientation has a positive impact on nancial and non-financial business performance in knowledge-intensive industries. It is important for hi-tech companies to improve their performance …

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Опубликована Окт. 19, 2014

The present study highlights the importance of alignment between a business model (BM) and business processes. The authors employ a case study method and analyze a young company focused on R&D in high technology. In order to explicate the observations, the researchers invoke the newly developed ‘VIP framework’ (Solaimani and Bouwman, 2012). The research reveals that the business processes (BP) carried out in the company must fit the stated business model. The case study demonstrates how some of the processes are not optimal and efficient, and that the two main requirements for achieving a higher level coherence and consistency between …

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Опубликована Дек. 15, 2014

The aim of this study is to investigate the relationship between organizational culture and work engagement. Work engagement is shown to be powerfully linked to a range of business success outcomes. Although a large number of studies investigate the link between employees’ work engagement and organizational variables, there remains a dearth of scientific research on organizational culture and its impact on work engagement. A quantitative research design is undertaken in a South African ICT company. A total of 455 employees complete the South African Culture Instrument and the Utrecht Work Engagement Scale. Correlation analysis shows that all the dimensions of …

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Опубликована Дек. 15, 2014

It has been widely advocated that SMEs create most of the jobs in an economy. However, studies from both the developed and developing world have shown that only a small amount of SMEs create most of the jobs in an economy. These set of SMEs have been termed high quality firms that grow and create the much needed jobs. While studies from the developed world have identified a number of factors that depict the quality of a firm, there is however, little empirical evidence from the developing world on firm quality. This study has as main objective to determine the …

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Опубликована Окт. 21, 2014

This study examines the effect that age and business size have on business performance. A structured research instrument was used to collect data from 500 SMEs in retail industry through interviewer administrated and selfadministrated survey and 93% of questionnaires were returned. The results show that there is no statistical significant difference between the means of business size and business performance. There is no significant difference between the age categories; under one year and 20 years and more and business performance. Age is no longer a significant factor in a company’s performance after twenty years. Life cycle approach of the company …

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Опубликована Дек. 16, 2014

The objective of this article is to develop a model to measure employee engagement. In doing so, the article firstly develops a theoretical model by identifying employee engagement constructs from the literature. Secondly, identifying measuring criteria of these constructs from the literature, and thirdly, to validate the theoretical model to measure employee engagement in South Africa. The theoretical model consists of 11 employee engagement constructs, measured by a total of 94 measuring criteria. The empirical process of validation employed data collected from 260 respondents who study towards an MBA degree at two private business schools in KwaZulu-Natal. The validation process …

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Опубликована Дек. 16, 2014

Peter Drucker (1986), in “Management: Tasks, responsibilities, and practices” states that business enterprises and public-service institutions, are organs of society which do not exist for their own sake, but to fulfil a specific social purpose and to satisfy need of society, community, or individual. To achieve the above objectives, managers of these institutions must plan, control and make decisions about the resources entrusted to their care. A key element of efficient organizational decision making is to use reliable information, both operational and managerial accounting data for analysis and decision support. This can be achieved by using activity-based costing (ABC) method. …

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Опубликована Дек. 15, 2014

The South African government recognizes the importance of entrepreneurial activity as a means of energizing the country’s economy and encouraging growth and development. The rapid growth in family businesses in South Africa can be attributed to the rationalization process taking place in many large organizations, as well as to the growing inability of the informal sector to create new jobs. However, the contribution of family businesses to socio-economic growth has never really received sufficient attention. This article expands on the work of previous family-business literature in South Africa. From the literature, there is evidence of family-business failure which is due …

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