From Loyal to Saboteur: The impact of Aggression on Consumer-Brand Relationships DOI Creative Commons

Sadaf Amjad,

Nosheen Sarwat

Sustainable Business and Society in Emerging Economies, Год журнала: 2023, Номер 5(3), С. 293 - 304

Опубликована: Сен. 30, 2023

Purpose: This study examines the phenomenon of consumer brand sabotage (CBS), with a particular emphasis on exploring relationships between aggressive personality traits and intentions to engage in CBS. specifically investigates that how hostility, rage, physical aggression, verbal customer are interrelated. The study's objective is provide details motivations actions those who deliberately take action harm by eroding associations. Design/Methodology/Approach: Data for comprises sample 178 Pakistani university students using survey questionnaires. In order assess traits, (Buss Perry, 2002) aggression scale was used, as well developed (Kähr, 2016) colleagues gauge intentions. addition, we considered control variables like age, gender, education. Findings: There direct link hostility Anger were found have similar positive significant relationship. Contrary expectations, however, or not significantly correlated intentions. Implications/Originality/Value: makes recommendations managers marketers emphasize importance understanding preventing sabotage. Furthermore, paper argues avoiding CBS might be immediately compatible techniques handling necessitating development novel approaches.

Язык: Английский

Crafting conceptual proposition‐based contributions: The 7C framework DOI Creative Commons
Linda D. Hollebeek, Rajendra K. Srivastava, Moira Clark

и другие.

Psychology and Marketing, Год журнала: 2024, Номер 41(10), С. 2396 - 2411

Опубликована: Июнь 18, 2024

Abstract The declining number of conceptual articles, particularly in psychology and marketing (P&M), represents a key concern for the continued advancement body knowledge. Proposition‐based works, article subtype, offer theoretical propositions that introduce new concepts theorize regarding their specific associations. However, relatively few guidelines preparation these articles exist, leaving scholars dark development. Addressing this gap, we propose framework summarizing development proposition‐based research, offering step‐by‐step guide to craft contributions. identifies (1) role topic (e.g., focal P&M concept) problematization motivation, which may be an existing but under‐explored or new‐to‐P&M topic, (2) application broader meso‐ macro‐foundational) theory frame should exhibit level fit with one another. also suggests chosen co ‐infuse model propositions, provide relevant guidelines. We link ‐infusion process prior intra ‐proposition recommendations (i.e., propositional c larity, onsistency, onciseness, ontribution), are supplemented proposed inter onceptual distinctiveness, omprehensiveness, oherence.

Язык: Английский

Процитировано

5

Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters DOI
Xin Chen, Shuojia Guo, Jie Xiong

и другие.

Technological Forecasting and Social Change, Год журнала: 2023, Номер 197, С. 122920 - 122920

Опубликована: Окт. 11, 2023

Язык: Английский

Процитировано

11

A consumer demands-resources model of engagement: Theoretical and managerial contributions from a cross-validated predictive ability test procedure DOI
Fanny Capeau, Pierre Valette‐Florence,

Véronique Cova

и другие.

Journal of Business Research, Год журнала: 2024, Номер 177, С. 114619 - 114619

Опубликована: Март 27, 2024

Язык: Английский

Процитировано

4

Social isolation and risk-taking behavior: The case of COVID-19 and cryptocurrency DOI Creative Commons
Thusyanthy Lavan, Brett Martin, Weng Marc Lim

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 81, С. 103951 - 103951

Опубликована: Июнь 12, 2024

Язык: Английский

Процитировано

4

Consumers’ smartphone addiction: Impact of engagement and app type on wellbeing DOI
Emi Moriuchi, Linda D. Hollebeek, Weng Marc Lim

и другие.

Journal of Business Research, Год журнала: 2025, Номер 194, С. 115379 - 115379

Опубликована: Апрель 9, 2025

Язык: Английский

Процитировано

0

The impact of multimodal information features of short sales videos on consumer engagement behavior: A multi-method approach DOI
Quan Xiao,

Wei-Ling Huang,

Lu Qu

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 82, С. 104136 - 104136

Опубликована: Окт. 25, 2024

Язык: Английский

Процитировано

3

Influencer Authenticity: Unraveling The Impact On Modern Marketing DOI Open Access

Agnes Dini Mardani,

Evrina Evrina,

Bella Hartati

и другие.

Journal of Economic Bussines and Accounting (COSTING), Год журнала: 2024, Номер 7(3), С. 6430 - 6435

Опубликована: Апрель 23, 2024

This research investigates the dynamics of influencer authenticity and marketing effectiveness on consumer engagement trust within PT. Unilever Indonesia, Tbk - Depo Makassar. Utilizing a quantitative design with sample 130 consumers, path analysis using Smart PLS software was conducted to examine direct indirect effects trust. The results reveal significant positive relationships between both trust, highlighting importance genuine engagements in fostering connections confidence brands. However, while positively influences engagement, its impact is not statistically mediated by engagement. These findings underscore necessity for prioritize authentic partnerships refine strategies tailored unique characteristics Makassar market enhance drive long-term brand loyalty success. Keywords : Influencer Authenticity, Marketing Effectiveness, Consumer Engagement, Trust

Язык: Английский

Процитировано

1

Integrating Psychological Insights into Aesthetic Medicine: A Cross-Generational Analysis of Patient Archetypes (IMPACT Study) DOI
Eqram Rahman,

Parinitha Rao,

Richard Webb

и другие.

Aesthetic Plastic Surgery, Год журнала: 2024, Номер unknown

Опубликована: Авг. 26, 2024

Язык: Английский

Процитировано

1

Me and my brand(s): Exploring the psychological resource exchange in consumer-brand relationships DOI
Wiktor Razmus

New Ideas in Psychology, Год журнала: 2024, Номер 76, С. 101123 - 101123

Опубликована: Сен. 25, 2024

Язык: Английский

Процитировано

1

Impact of Parents’ Stress on Engagement with Online Learning during COVID-19 DOI Open Access
Eid Abo Hamza, Yasmeen Elsantil

Sustainability, Год журнала: 2023, Номер 15(14), С. 10900 - 10900

Опубликована: Июль 12, 2023

To date, existing studies on the relationship between online learning and engagement during COVID-19 pandemic have been limited to students. This paper therefore discusses impact of children’s parents’ stress. In addition, this study also investigates demographics in relation their stress pandemic. do so, adopts a quantitative research approach using survey questionnaire sample 422 parents residing Gulf Cooperation Council countries (GCC). The hypothesized links components were tested evaluated path analysis. found that academic is significant predictor with learning. Furthermore, technical was cognitive but not behavioral emotional engagement. Personal only engagement; financial an insignificant all types parental Finally, gender qualifications has added new knowledge understanding pandemic, being first investigate COVID-19. conclusion, purpose investigate: (a) academic, technical, financial, personal experience context behavioral, emotional, learning; (b) whether demographic characteristics as well number enrolled students school type are related (four stress) (three engagement).

Язык: Английский

Процитировано

2