Conversational and generative artificial intelligence and human–chatbot interaction in education and research DOI Creative Commons
Ikpe Justice Akpan, Yawo M. Kobara, Josiah Owolabi

и другие.

International Transactions in Operational Research, Год журнала: 2024, Номер unknown

Опубликована: Июль 31, 2024

Abstract Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational generative AI (CGAI/GenAI) human‐like chatbots that disrupt conventional operations methods in different fields. This study investigates the scientific landscape of CGAI human–chatbot interaction/collaboration evaluates use cases, benefits, challenges, policy implications for multidisciplinary education allied industry operations. The publications trend showed just 4% ( n = 75) occurred during 2006–2018, while 2019–2023 experienced astronomical growth 1763 or 96%). prominent cases (e.g., ChatGPT) teaching, learning, research activities computer science (multidisciplinary AI; 32%), medical/healthcare (17%), engineering (7%), business fields (6%). intellectual structure shows strong collaboration among eminent sources business, information systems, other areas. thematic highlights including improved user experience human–computer interaction, programs/code generation, systems creation. Widespread usefulness teachers, researchers, learners includes syllabi/course content testing aids, academic writing. concerns about abuse misuse (plagiarism, integrity, privacy violations) issues misinformation, danger self‐diagnoses, patient applications are prominent. Formulating strategies policies to address potential challenges teaching/learning practice priorities. Developing discipline‐based automatic detection GenAI contents check proposed. In operational/operations areas, proper CGAI/GenAI integration with modeling decision support requires further studies.

Язык: Английский

Generative artificial intelligence in innovation management: A preview of future research developments DOI Creative Commons
Marcello M. Mariani, Yogesh K. Dwivedi

Journal of Business Research, Год журнала: 2024, Номер 175, С. 114542 - 114542

Опубликована: Фев. 14, 2024

This study outlines the future research opportunities related to Generative Artificial Intelligence (GenAI) in innovation management. To this end, it combines a review of academic literature with results Delphi involving leading management scholars. Ten major themes emerged that can guide developments at intersection GenAI and management: 1) Gen AI types; 2) GenAI, dominant designs technology evolution; 3) Scientific artistic creativity GenAI-enabled innovations; 4) innovations intellectual property; 5) new product development; 6) Multimodal/unimodal outcomes; 7) agency ecosystems; 8) Policymakers, lawmakers anti-trust authorities regulation innovation; 9) Misuse unethical use biased 10) Organizational design boundaries for innovation. The paper concludes by discussing how these inform theoretical development studies.

Язык: Английский

Процитировано

73

Generative AI: A systematic review using topic modelling techniques DOI Creative Commons
Priyanka Gupta,

Bosheng Ding,

Chong Guan

и другие.

Data and Information Management, Год журнала: 2024, Номер 8(2), С. 100066 - 100066

Опубликована: Фев. 15, 2024

Generative artificial intelligence (GAI) is a rapidly growing field with wide range of applications. In this paper, thorough examination the research landscape in GAI presented, encompassing comprehensive overview prevailing themes and topics within field. The study analyzes corpus 1319 records from Scopus spanning 1985 to 2023 comprises journal articles, books, book chapters, conference papers, selected working papers. analysis revealed seven distinct clusters research: image processing content analysis, generation, emerging use cases, engineering, cognitive inference planning, data privacy security, Pre-Trained Transformer (GPT) academic paper discusses findings identifies some key challenges opportunities research. concludes by calling for further GAI, particularly areas explainability, robustness, cross-modal multi-modal interactive co-creation. also highlights importance addressing security responsible GAI.

Язык: Английский

Процитировано

56

Game changers: A generative AI prompt protocol to enhance human-AI knowledge co-construction DOI Creative Commons
Jeandri Robertson, Caitlin Ferreira, Elsamari Botha

и другие.

Business Horizons, Год журнала: 2024, Номер 67(5), С. 499 - 510

Опубликована: Апрель 4, 2024

The democratization of powerful artificial intelligence (AI) tools, including ChatGPT, has sparked the interest business practitioners given their ability to fundamentally change way we work. While AI tools are positioned augment human capabilities, effective implementation requires skill understand where, when and how best utilize them efficiently. Furthermore, meaningful engagement with content produced by generative (GenAI) necessitates intricacy appropriate prompt engineering optimize learning process. As field GenAI continues advance, art developing impactful prompts become a necessary for harnessing its full potential. This research develops an prompting protocol through constructivist theory lens. Based on principles constructivism, where individuals assimilate new knowledge bridging it existing understanding, this suggests active process in human-AI co-construction GenAI. goal is empower managers teams construct validate responses, thereby enhancing user interaction, optimizing workflows, maximizing potential outcomes chatbots.

Язык: Английский

Процитировано

33

Artificial intelligence and consumer behavior: From predictive to generative AI DOI
Erik Hermann, Stefano Puntoni

Journal of Business Research, Год журнала: 2024, Номер 180, С. 114720 - 114720

Опубликована: Май 23, 2024

Язык: Английский

Процитировано

29

How to build a competitive advantage for your brand using generative AI DOI
Yuanyuan Cui, Patrick van Esch, Steven E. Phelan

и другие.

Business Horizons, Год журнала: 2024, Номер 67(5), С. 583 - 594

Опубликована: Май 20, 2024

Язык: Английский

Процитировано

25

Generative artificial intelligence in manufacturing: opportunities for actualizing Industry 5.0 sustainability goals DOI Creative Commons
Morteza Ghobakhloo, Masood Fathi, Mohammad Iranmanesh

и другие.

Journal of Manufacturing Technology Management, Год журнала: 2024, Номер 35(9), С. 94 - 121

Опубликована: Май 27, 2024

Purpose This study offers practical insights into how generative artificial intelligence (AI) can enhance responsible manufacturing within the context of Industry 5.0. It explores manufacturers strategically maximize potential benefits AI through a synergistic approach. Design/methodology/approach The developed strategic roadmap by employing mixed qualitative-quantitative research method involving case studies, interviews and interpretive structural modeling (ISM). visualizes elucidates mechanisms which contribute to advancing sustainability goals Findings Generative has demonstrated capability promote various objectives 5.0 ten distinct functions. These multifaceted functions address multiple facets manufacturing, ranging from providing data-driven production enhancing resilience operations. Practical implications While each identified function independently contributes under 5.0, leveraging them individually is viable strategy. However, they synergistically other when systematically employed in specific order. Manufacturers are advised leverage these functions, drawing on their complementarities benefits. Originality/value pioneers early enhances performance framework. proposed suggests prioritization orders, guiding decision-making processes regarding where for what purpose integrate AI.

Язык: Английский

Процитировано

20

Applications of generative AI and future organizational performance: The mediating role of explorative and exploitative innovation and the moderating role of ethical dilemmas and environmental dynamism DOI Creative Commons
Kuldeep Singh, Sheshadri Chatterjee, Marcello M. Mariani

и другие.

Technovation, Год журнала: 2024, Номер 133, С. 103021 - 103021

Опубликована: Апрель 23, 2024

Generative Artificial Intelligence (GenAI) is one of the popular AI technologies which can produce multiple kinds contents including music, text, image, as well synthetic data. As GenAI technology various forms contents, organizations must face ethical dilemmas to where this likely be used. Organizations do not want compromise their standards and compliance policies. Against backdrop, aim study examine if could improve future performance organizations. This deployed environmental dynamism two moderators acting on different linkages between adoption organizational performance. With help literature review theories, a theoretical model has been developed conceptually was validated using PLS-SEM technique with feedback 326 responses from types found that exploratory exploitative innovation under moderating effects dilemmas. Moreover, it highlighted application

Язык: Английский

Процитировано

19

Building entrepreneurial resilience during crisis using generative AI: An empirical study on SMEs DOI Creative Commons
Adam Shore, Manisha Tiwari, Priyanka Tandon

и другие.

Technovation, Год журнала: 2024, Номер 135, С. 103063 - 103063

Опубликована: Июнь 25, 2024

Recently, Gen AI has garnered significant attention across various sectors of society, particularly capturing the interest small business due to its capacity allow them reassess their models with minimal investment. To understand how and medium-sized firms have utilised AI-based tools cope market's high level turbulence caused by COVID-19 pandemic, geopolitical crises, economic slowdown, researchers conducted an empirical study. Although is receiving more attention, there remains a dearth studies that investigate it influences entrepreneurial orientation ability cultivate resilience amidst market turbulence. Most literature offers anecdotal evidence. address this research gap, authors grounded theoretical model hypotheses in contingent view dynamic capability. They tested using cross-sectional data from pre-tested survey instrument, which yielded 87 useable responses medium enterprises France. The used variance-based structural equation modelling commercial WarpPLS 7.0 software test model. study's findings suggest EO influence on building as higher-order lower-order capabilities. However, negative moderating effect path joins resilience. results assumption will positive effects capabilities competitive advantage not always true, linear does hold, consistent some scholars' assumptions. offer contributions open new avenues require further investigation into non-linear relationship

Язык: Английский

Процитировано

19

Innovating by prompting: How to facilitate innovation in the age of generative AI DOI Creative Commons
Leif Sundberg, Jonny Holmström

Business Horizons, Год журнала: 2024, Номер 67(5), С. 561 - 570

Опубликована: Апрель 24, 2024

This article focuses on how recent advances in artificial intelligence (AI), particularly chatbots based large language models (LLMs), such as ChatGPT, can be used for innovation purposes. The begins with a brief overview of the development and characteristics generative AI (GenAI). Elaborating implications GenAI, we provide examples to demonstrate four mechanisms LLMs: translation, summarization, classification, amplification. These inform framework that highlights LLMs enable creation innovative solutions organizations through capacities two dimensions: context awareness content awareness. strength lies combination both these dimensions, which enables them comprehend amplify content. Four managerial suggestions are presented, ranging from starting out small-scale projects data exploration, scaling integration efforts educating prompt engineers. By presenting framework, recommendations, use cases various contexts, contributes emerging literature GenAI innovation.

Язык: Английский

Процитировано

18

AI-Driven Intelligent Data Analytics and Predictive Analysis in Industry 4.0: Transforming Knowledge, Innovation, and Efficiency DOI

Zhijuan Zong,

Yu Guan

Journal of the Knowledge Economy, Год журнала: 2024, Номер unknown

Опубликована: Май 8, 2024

Язык: Английский

Процитировано

18