How to increase consumer intention to use Chatbots? An empirical analysis of hedonic and utilitarian motivations on social presence and the moderating effects of fear across generations

Electronic Commerce Research, Год журнала: 2023, Номер unknown

Опубликована: Янв. 6, 2023

Язык: Английский

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Understanding switching intentions between traditional banks and Internet-only banks among Generation X and Generation Z

International Journal of Bank Marketing, Год журнала: 2024, Номер 42(5), С. 1114 - 1141

Опубликована: Март 18, 2024

Purpose This study aims to understand the reasons for individuals switching from traditional banks Internet-only and examine how intentions differ between Generation X Z. Notably, Z, being digital natives, exhibits distinct characteristics compared X, who often referred as immigrants. Given technology-driven nature of banks, a multi-group analysis these two generations was conducted. Design/methodology/approach utilizes Bansal’s push–pull–mooring model framework analyze intention. The collected survey data 383 Korean participants, consisting 198 participants Z 185 X. Findings findings indicate that low satisfaction discomfort are factors push people leave banks. Specifically, shows significantly higher inclination due discomfort. On other hand, relative advantage, compatibility, observability trialability pull switch is more likely consider adopting when compatibility high complexity low. Originality/value first explore unique motivators such their with interpersonal interactions in retail banking sector. These challenge earlier research emphasizing human interaction’s importance technology adoption, offering insights into future adoption contactless services.

Язык: Английский

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Generation Z in Plastic Surgery: Challenges, Solutions and New Horizons – A European and transatlantic overview

Handchirurgie · Mikrochirurgie · Plastische Chirurgie, Год журнала: 2025, Номер unknown

Опубликована: Янв. 16, 2025

The entrance of Generation Z (born 1997-2012) into professional life, including the practice medicine, marks a transformational shift in priorities and values. This generation, shaped by digital immersion strong focus on work-life balance, is redefining landscape Plastic Surgery. Their preferences for inclusivity, innovation, structured working hours challenge traditional models mentorship, patient care, surgical training. aim this survey was to explore impact field Surgery through insights offered leaders major societies Europe United States, who together provide comprehensive perspective generational change its implications clinical practice, education, healthcare systems In October 2024 eight national associations were invited complete questionnaire with five open-ended questions. They provided detailed responses challenges, opportunities, structural changes needed address Z's influence. Key findings highlight approach an emphasis interaction social media. Respondents noted increased interest aesthetic over reconstructive surgery preference private among younger surgeons, raising concerns about workforce shortages public healthcare. Advances learning simulation-based training identified as opportunities facilitate medical education. However, ethical challenges misinformation media decline hierarchical mentorship emphasized critical concerns. Despite tensions, integration strengths technology advocacy systemic reform holds promise addressing burnout enhancing delivery. arrival represents possible pivotal moment reimagine priorities. Collaboration between generations proactive adaptation these imperative ensure dynamic, inclusive, sustainable future specialty.

Язык: Английский

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Gen Zs and service robots: examination of contingency effects

International Journal of Quality and Service Sciences, Год журнала: 2025, Номер unknown

Опубликована: Янв. 2, 2025

Purpose This paper aims to explore the antecedents of service robots’ adoption at restaurants in India, specifically focusing on Gen Z customers. study sheds light customer preferences getting served by robots with moderating role human preference and perceived job lose orientation dine-in Design/methodology/approach Primary data was collected from customers using purposive sampling prime cities South ( n = 363) North India 303). The perceptions respondents towards were analysed SmartPLS 3.3.9. Findings findings suggest that performance expectancy, effort social influence, facilitating conditions, hedonic motivations price value significantly determine acceptance consumers. However, such direct associations are moderated Z’s loss. Furthermore, demographic factors like respondents’ location, i.e. north south, affect their preferences. Originality/value research provides more insights into dining terms variables job-saving based which managers can design people, processes physical evidence strategies restaurant mix.

Язык: Английский

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Becoming an Employer of Choice for Generation Z in the Construction Industry

Buildings, Год журнала: 2025, Номер 15(2), С. 263 - 263

Опубликована: Янв. 17, 2025

The construction industry faces significant challenges including a critical skill shortage and an aging workforce, threatening the industry’s productivity, resilience, knowledge retention. To address this issue, it becomes to attract, hire, retain younger generations, particularly Generation Z (Gen Z), who are projected become dominant workforce by 2030. end, study explores employer preferences of Gen students joining USA industry, providing valuable insights into their priorities expectations. evaluates 27 choice (EOC) factors identify key criteria influencing Z’s employers. Analyses were conducted across various demographic experiential categories, gender, racial/ethnic backgrounds, first-generation status, those with loans, family influence, prior experience, intimidation macho culture, shifts in perspectives due COVID-19 pandemic. findings reveal that prioritizes respect, work–life balance, job security, values flexibility work schedules hybrid environments. also used propose eight recommendations for employers EOCs. Insights from research serve dual purpose offering foundation further academic exploration equipping practitioners data needed tailor recruitment retention strategies Z.

Язык: Английский

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Digital educational escape game design for STEM higher education

Frontiers in Education, Год журнала: 2025, Номер 10

Опубликована: Март 11, 2025

In higher education, lecturers experience difficulties motivating their students. Within the scope of this project, learning outcomes are intended to be enhanced by an innovative teaching and method: digital educational escape games. Exploring design games as a modern constructivist approach enhance in STEM (science, technology, engineering, mathematics) paper outlines evidence-based research based on semi-structured expert interviews qualitative content analysis. Experts’ insights into these thematic areas provide valuable perspectives how can effectively contribute disciplines. The results show opinions regarding key didactic aspects like integration processes game design. It was found that inextricably linked cannot separated. order create effective game, it is essential establish objective foundation for game’s narrative. addition consensus didactics games, there were also which educators learners held opposing views. Hence, controversially discussed elements need subject further research.

Язык: Английский

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Emotional exhaustion among critical care nurses and its link to occupational stress, structural empowerment, and perceived work environment: Is there a generational difference?

Journal of the Intensive Care Society, Год журнала: 2025, Номер unknown

Опубликована: Март 25, 2025

Critical care nurses experiencing high levels of emotional exhaustion (EE). However, limited studies explored the association between generational differences and nurses' perceived EE. The objectives current study were to: (1) assess in EE among critical (2) examine link differences, occupational stress, structural empowerment, work environment. A proportional stratified clustered sampling technique was utilized. hospitals according to their location. Data collected from working at 19 Oman. sub-scale Maslach Burnout Inventory used level units. total 714 staff participated. majority (78%) generation Y 22% X. Regression analysis showed that experienced higher than X nurses. Increased psychological stress associated with increased Higher access support, resources, information, as well supportive managerial leadership sufficient staffing significant reductions To reduce job burnout nurses, healthcare leaders are required ensure adequate staffing, provide monitor frequently, particularly

Язык: Английский

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Understanding workforce vulnerability: the COVID-19 impact on China’s hospitality and tourism labor market—evaluated by using a difference-in-difference approach

Cogent Economics & Finance, Год журнала: 2025, Номер 13(1)

Опубликована: Апрель 6, 2025

Язык: Английский

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Researching Artificial Intelligence Applications in Evangelical and Pentecostal/Charismatic Churches: Purity, Bible, and Mission as Driving Forces

Religions, Год журнала: 2024, Номер 15(2), С. 234 - 234

Опубликована: Фев. 16, 2024

We explore in this article how Evangelical and Pentecostal/Charismatic Churches (EPCCs) view Artificial Intelligence (AI), they use it, either intentionally or indirectly. Considering first the digital habitus which EPCCs are immersed, we have documented analyzed three sample cases showing advanced AI tools to improve sanctification process for believers; Bible can be translated, distributed, its reading fostered around world, using machine intelligence; a spiritual revival among spread rapidly through AI-mediated algorithms. discuss implications of these developments conclude finally with some ideas about should engage applications future.

Язык: Английский

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Generative artificial intelligence versus clinicians: Who diagnoses multiple sclerosis faster and with greater accuracy?

Multiple Sclerosis and Related Disorders, Год журнала: 2024, Номер 90, С. 105791 - 105791

Опубликована: Авг. 6, 2024

Язык: Английский

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