Digital Transformation and Flexible Performance Management: A Systematic Literature Review of the Evolution of Performance Measurement Systems DOI Creative Commons
Marcello Cosa, Riccardo Torelli

Global Journal of Flexible Systems Management, Год журнала: 2024, Номер 25(3), С. 445 - 466

Опубликована: Июль 1, 2024

Abstract In the era of digital transformation, businesses must innovate and adapt to sustain a competitive edge. This dynamic environment compels reevaluation traditional management practices, highlighting need for highly flexible systems. Flexibility, defined as ability organizational resources, processes, strategies in response environmental changes such rapid technological advancements, is crucial. Our systematic review 47 studies investigates how transformation influences performance measurement systems across various industries global contexts. We found that fosters dynamism adaptability these study integrates strategic, organizational, information flexibility concepts are essential effective adaptation resilience. findings underscore shifts towards decision-making agility, inclusivity, sustainability, stressing significant role human resources adapting imperatives. advocate comprehensive approach literacy, upholds ethical standards, promotes continuous skill development, enhances strategic adaptability. Practical implications suggest integrating technologies into strategies, utilizing real-time metrics agile emphasizing sustainable practices improve transparency stakeholder trust. These crucial optimizing age.

Язык: Английский

Adoption and impacts of generative artificial intelligence: Theoretical underpinnings and research agenda DOI Creative Commons
Ruchi Gupta, Kiran Nair, Mahima Mishra

и другие.

International Journal of Information Management Data Insights, Год журнала: 2024, Номер 4(1), С. 100232 - 100232

Опубликована: Март 29, 2024

Large language models (LLMs) have received considerable interest in the field of natural processing (NLP) owing to their remarkable ability generate clear, consistent, and contextually relevant materials. Among numerous LLMs, ChatGPT (Generative Pre-trained Transformer for Chatbots) is emerging as a prominent prospective tool developing conversational agents such chatbots. However, there need clear conceptual understanding ChatGPT's potential implications industry its role marketing. This study explores adoption marketing examines theories that may influence by marketers consumers, well marketers. discusses how allow more personalized engaging content, better customer experience, improved ROI. also brings challenges, including ethical considerations new skill development. future research opportunities other generative artificial intelligence technologies The goal provide insights organizations consider implementing these technologies, contribute literature on Artificial Intelligence (AI) use Generative AI

Язык: Английский

Процитировано

96

The effects of artificial intelligence applications in educational settings: Challenges and strategies DOI Creative Commons
Omar Ali, Peter Murray, Mujtaba M. Momin

и другие.

Technological Forecasting and Social Change, Год журнала: 2023, Номер 199, С. 123076 - 123076

Опубликована: Дек. 14, 2023

With the continuous intervention of AI tools in education sector, new research is required to evaluate viability and feasibility extant platforms inform various pedagogical methods instruction. The current manuscript explores cumulative published literature date order key challenges that influence implications adopting models Education Sector. researchers' present works both favour against AI-based applications within Academic milieu. A total 69 articles from a 618-article population was selected diverse academic journals between 2018 2023. After careful review articles, presents classification structure based on five distinct dimensions: user, operational, environmental, technological, ethical challenges. recommends use ChatGPT as complementary teaching-learning aid including need afford customized optimized versions tool for teaching fraternity. study addresses an important knowledge gap how enhance educational settings. For instance, discusses interalia range AI-related effects learning creative prompts, training datasets genres, incorporation human input data confidentiality elimination bias. concludes by recommending strategic solutions emerging identified while summarizing ways encourage wider adoption other sector. insights presented this can act reference policymakers, teachers, technology experts stakeholders, facilitate means sector more generally. Moreover, provides foundation future research.

Язык: Английский

Процитировано

82

Enhancing trust in online grocery shopping through generative AI chatbots DOI Creative Commons
Debarun Chakraborty, Arpan Kumar Kar, Smruti Patre

и другие.

Journal of Business Research, Год журнала: 2024, Номер 180, С. 114737 - 114737

Опубликована: Май 24, 2024

Generative Artificial Intelligence (GAI) is witnessing a lot of adoption across industries, but literature yet to fully document the nuances these applications. We develop comprehensive framework for understanding factors that affect trust in online grocery shopping (OGS) using GAI chatbots. Our exploratory study was conducted via interviews, which helped build our model. integrate Elaboration Likelihood Model (ELM) and Status Quo Bias (SQB) theory Unified Framework Trust on Technology Platforms. In confirmatory study, by analyzing 372 responses from users, structural equation modelling (SEM), we initially validate path Subsequently, used fuzzy set qualitative comparative analysis (fsQCA) check causal combinations explain different levels. Apart perceived regret avoidance, all other had significant effect attitude trust. Perceived anthropomorphism moderated associations between interaction quality, credibility, threat, attitude.

Язык: Английский

Процитировано

40

Generative artificial intelligence in manufacturing: opportunities for actualizing Industry 5.0 sustainability goals DOI Creative Commons
Morteza Ghobakhloo, Masood Fathi, Mohammad Iranmanesh

и другие.

Journal of Manufacturing Technology Management, Год журнала: 2024, Номер 35(9), С. 94 - 121

Опубликована: Май 27, 2024

Purpose This study offers practical insights into how generative artificial intelligence (AI) can enhance responsible manufacturing within the context of Industry 5.0. It explores manufacturers strategically maximize potential benefits AI through a synergistic approach. Design/methodology/approach The developed strategic roadmap by employing mixed qualitative-quantitative research method involving case studies, interviews and interpretive structural modeling (ISM). visualizes elucidates mechanisms which contribute to advancing sustainability goals Findings Generative has demonstrated capability promote various objectives 5.0 ten distinct functions. These multifaceted functions address multiple facets manufacturing, ranging from providing data-driven production enhancing resilience operations. Practical implications While each identified function independently contributes under 5.0, leveraging them individually is viable strategy. However, they synergistically other when systematically employed in specific order. Manufacturers are advised leverage these functions, drawing on their complementarities benefits. Originality/value pioneers early enhances performance framework. proposed suggests prioritization orders, guiding decision-making processes regarding where for what purpose integrate AI.

Язык: Английский

Процитировано

32

Building entrepreneurial resilience during crisis using generative AI: An empirical study on SMEs DOI Creative Commons
Adam Shore, Manisha Tiwari, Priyanka Tandon

и другие.

Technovation, Год журнала: 2024, Номер 135, С. 103063 - 103063

Опубликована: Июнь 25, 2024

Recently, Gen AI has garnered significant attention across various sectors of society, particularly capturing the interest small business due to its capacity allow them reassess their models with minimal investment. To understand how and medium-sized firms have utilised AI-based tools cope market's high level turbulence caused by COVID-19 pandemic, geopolitical crises, economic slowdown, researchers conducted an empirical study. Although is receiving more attention, there remains a dearth studies that investigate it influences entrepreneurial orientation ability cultivate resilience amidst market turbulence. Most literature offers anecdotal evidence. address this research gap, authors grounded theoretical model hypotheses in contingent view dynamic capability. They tested using cross-sectional data from pre-tested survey instrument, which yielded 87 useable responses medium enterprises France. The used variance-based structural equation modelling commercial WarpPLS 7.0 software test model. study's findings suggest EO influence on building as higher-order lower-order capabilities. However, negative moderating effect path joins resilience. results assumption will positive effects capabilities competitive advantage not always true, linear does hold, consistent some scholars' assumptions. offer contributions open new avenues require further investigation into non-linear relationship

Язык: Английский

Процитировано

29

Artificial Intelligence Platforms Enabling Conversational Chatbots: The Case of Tiledesk.com DOI

Gianluca Lorenzo,

Gianluca Elia,

Andrea Sponziello

и другие.

Applied innovation and technology management, Год журнала: 2025, Номер unknown, С. 119 - 137

Опубликована: Янв. 1, 2025

Язык: Английский

Процитировано

3

Benchmarking operations and supply chain management practices using Generative AI: Towards a theoretical framework DOI
Rameshwar Dubey, Angappa Gunasekaran, Θάνος Παπαδόπουλος

и другие.

Transportation Research Part E Logistics and Transportation Review, Год журнала: 2024, Номер 189, С. 103689 - 103689

Опубликована: Июль 25, 2024

Язык: Английский

Процитировано

17

Augmenting research methods with foundation models and generative AI DOI
Sippo Rossi, Matti Rossi, Raghava Rao Mukkamala

и другие.

International Journal of Information Management, Год журнала: 2024, Номер 77, С. 102749 - 102749

Опубликована: Янв. 12, 2024

Язык: Английский

Процитировано

16

Artificial intelligence technology readiness for social sustainability and business ethics: Evidence from MSMEs in developing nations DOI Creative Commons
Apoorva Vikrant Kulkarni, Shaji Joseph, Kanchan Patil

и другие.

International Journal of Information Management Data Insights, Год журнала: 2024, Номер 4(2), С. 100250 - 100250

Опубликована: Май 16, 2024

Social, economic, and environmental development together contributes to sustainable development. Social sustainability (SS) is essential create just inclusive societies where people's basic needs are satisfied, human rights protected, social cohesion fairness exist. To achieve holistic, development, policymakers management must consider SS economic considerations. Employees' behavioral interactions impact business ethics. Micro, small, medium enterprises (MSMEs) can learn from artificial intelligence (AI) for better decision-making, operational optimization, increased employability, employee empowerment. Therefore, this research aims assess how technology affects ethics in the MSMEs. We studied readiness among MSME companies developing nations. analyzed AI using theory of technology-organization-environment (TOE). Further, we also its influence on SS, which measured through skill work conditions, environment, safety collected data 236 employees. used Structural Equation Modeling SmartPLS software analysis. The findings indicated that directly impacts SS. found employees' ethical behavior. observed significantly indicating partial mediation. This study has substantial theoretical managerial implications as leadership need an component

Язык: Английский

Процитировано

14

Embryonic Machine-Deep Learning, Smart Healthcare and Privacy Deliberations in Hospital Industry: Lensing Confidentiality of Patient’s Information and Personal Data in Legal-Ethical Landscapes Projecting Futuristic Dimensions DOI
Bhupinder Singh, Christian Kaunert

Опубликована: Янв. 1, 2024

Язык: Английский

Процитировано

14