Service design: a critical examination and future research directions in servitization literature DOI

Ana Maria Kaiser Cardoso,

Osíris Canciglieri, Guilherme Brittes Benitez

и другие.

Journal of Business and Industrial Marketing, Год журнала: 2024, Номер 39(9), С. 1950 - 1968

Опубликована: Июнь 11, 2024

Purpose This paper aims to deepen the understanding of service design concept by critically analyzing existing servitization literature. The paper’s main purpose is structure and offer a clear how it should be applied. Design/methodology/approach A systematic literature review was conducted within understand evolution concept. authors use pillars (i.e. user-centered, co-creative, sequencing, evidencing holistic) as theoretical framework explain effectively incorporated into journey. Findings findings expose discordant interpretation underpinning design, revealing paradoxical comprehension that jeopardizes its practical advancement propose first seen holistically, then target user-centered practices for sequencing development steps, finally, co-creating with partners make evident users. Furthermore, contextualize contemporary traditional service-related issues such innovation, customer experience, service-dominant logic, ecosystems digital transformation. Originality/value research pinpoints concept’s shortcomings in study promotes critical reflection on current application, providing avenues future research.

Язык: Английский

Hybrid modeling for improved extrapolation and transfer learning in the chemical processing industry DOI
Joel Sansana, Ricardo Rendall, Iván Castillo

и другие.

Chemical Engineering Science, Год журнала: 2024, Номер 300, С. 120568 - 120568

Опубликована: Июль 30, 2024

Язык: Английский

Процитировано

6

Business model development concept for SMEs in the era of twin transition DOI Open Access
Viola Gallina, Arko Steinwender, Elisabeth Ilie‐Zudor

и другие.

Procedia Computer Science, Год журнала: 2024, Номер 232, С. 523 - 532

Опубликована: Янв. 1, 2024

The urgent need to act against climate change is emphasized in many initiatives, such as the Sustainable Development Goals, European Green Deal, and Circular Economy Action Plan. role of industrial sector crucial. Companies, however, have operate a very complex environment driven by digitization are supposed be more sustainable. This paper explores how companies can implement ecological transformation, with focus on digital technologies data enabling twin transition. proposes an approach support SMEs transition through combination sustainable business model development. concept includes interdisciplinary methodology that combines qualitative quantitative approaches, focusing latter. suggested method collection adaptations canvas, value proposition analysis, data-driven decision-making, integration environmental economic considerations using system environmental-economic accounting. In particular, approaches define quantification well will key levers for implementation. By leveraging these navigate challenges transformation sustainability contribute future.

Язык: Английский

Процитировано

5

Has Artificial Intelligence Promoted Manufacturing Servitization: Evidence from Chinese Enterprises DOI Open Access

D.M. Chen,

Helian Xu,

Guangya Zhou

и другие.

Sustainability, Год журнала: 2024, Номер 16(6), С. 2526 - 2526

Опубликована: Март 19, 2024

Artificial intelligence, as a novel form of infrastructure with both generality and knowledge spillover characteristics, plays crucial role in facilitating the profound integration manufacturing service industries, achieving economic transformation. This paper empirically investigates impacts artificial intelligence on process servitization, utilizing merged data from OECD-ICIOT (Organization for Economic Co-operation Development, Intercountry Input-Output Tables) industry data, Chinese industrial enterprise database, customs trade database. The empirical findings this research demonstrate that has significant positive effects servitization. These primarily occur through two channels: enhancing total factor productivity optimizing labor skill structure. Furthermore, study examines variations impact transformation embedded services blended services. analysis reveals significantly promotes services, while its is comparatively less pronounced.

Язык: Английский

Процитировано

3

Smart-enhanced organisational functions: A framework comprising capabilities, barriers, and evolutional path DOI Creative Commons
PAULO EDUARDO PISSARDINI, Moacir Godinho Filho, Mário Henrique Bueno Moreira Callefi

и другие.

Expert Systems with Applications, Год журнала: 2024, Номер 255, С. 124530 - 124530

Опубликована: Июнь 19, 2024

Integrating smart industrial products (SIPs) into production processes introduces new dynamics of capabilities and challenges within organisations. However, a prevalent issue is the ad hoc adoption SIPs without cohesive strategy, resulting in isolated solutions that do not effectively enhance core organisational functions. Our research fills this critical gap by identifying combining barriers posed SIPs. findings allow us to propose framework comprising stages each main function needs develop move from traditional completely autonomous decision-making function. This evolutional path requires acquires selected overcomes specific barriers. approach encompasses multi-method methodology, commencing with systematic literature review (SLR) encompassing 44 papers, leading identification 20 23 Subsequently, through rigorous content analyses expert interviews, we formulate framework. paper contributes academia providing an functions may follow according capability they acquire SIP which should be surpassed at level. For managers practice, proposed enables better understanding stage their operations will take (level 0) 3) stages.

Язык: Английский

Процитировано

3

Deployment of Industry 4.0 technologies to achieve a circular economy in agri-food supply chains: A thorough analysis of enablers DOI Creative Commons
Guoqing Zhao, Chenhui Ye, Nasiru Zubairu

и другие.

Journal of Environmental Management, Год журнала: 2024, Номер 373, С. 123856 - 123856

Опубликована: Дек. 30, 2024

With the global population projected to reach 9.7 billion by 2050, pressure on natural resources will increase 50-90%, exceeding planetary boundaries. Industry 4.0 (I4.0) technologies are widely considered feasible for resolving conflict between growth and resources. However, their adoption agri-food industry has been slower than in manufacturing automotives. Their fragmented, non-comprehensive, atheoretical nature of scholarly research relating I4.0 circular economy (CE) impede practitioners' deeper understanding. Grounded grand theory, we analyze enablers deployment achieve CE supply chains (AFSCs). We thematically data collected from 32 Chinese AFSC practitioners through semi-structured interviews identify 27 enablers. then implement a group-based fuzzy analytic hierarchy process (GFAHP) prioritize these based opinions 10 decision makers. Our results differ most existing studies. First, find that AFSCs' successful I4.0-enabled depends collective efforts environmental factors, chains, organizations, individuals. China's hierarchical cultural value orientation is "lubricant" linking factors synergies. Second, our prioritization show success heavily relatively little Enablers such as willingness learn new knowledge, knowledge CE, rural revitalization policy, infrastructure construction enhanced digital skills prioritized amongst identified This study limitations, generalizability, should be addressed future research.

Язык: Английский

Процитировано

3

Exploring the role of digital servitization for sustainability: A framework for environmental and social impact DOI Creative Commons
Elena Beducci, Federica Acerbi, Anna De Carolis

и другие.

Cleaner Environmental Systems, Год журнала: 2025, Номер unknown, С. 100269 - 100269

Опубликована: Март 1, 2025

Язык: Английский

Процитировано

0

Compositional Offering as an Antecedent of Service and Financial Performance: Evidence from Pakistani Retail SMEs DOI
Ansar Waseem, Khuram Shahzad

Global Business Review, Год журнала: 2025, Номер unknown

Опубликована: Март 24, 2025

Integrated solutions, which combine products and services to holistically meet customer needs, have been largely overlooked within the context of resource-based theories. Additionally, developing such solutions from a service-dominant logic perspective remains under-researched. This study addresses these gaps by utilizing composition-based theory as its theoretical lens investigate impact compositional offerings on service financial performance Pakistani retail stores. A survey 120 small medium stores, analyzed using structural equation modelling, reveals positive association between firm’s outcomes. Furthermore, mediates relationship performance. The findings significant implications for managers, who can use enhance performances their businesses. Thus, offering boosts improving satisfaction, retention brand image.

Язык: Английский

Процитировано

0

Linking Circular Business Models With Value Sources: A Cluster‐Based Literature Review DOI Creative Commons

Eleonora Rizzitello,

Anita Busacca,

Paolo Roma

и другие.

Business Strategy & Development, Год журнала: 2025, Номер 8(2)

Опубликована: Май 4, 2025

ABSTRACT Circular Business Models (CBMs) are critical to advancing the Economy (CE), receiving significant attention from policymakers and corporations alike. Despite this, conceptual clarity of CBMs remains underdeveloped. This paper presents a systematic literature review CBM, focusing on definitions, drivers, barriers, value creation. We identify three primary clusters: CBM concept, transformation, strategies. Key gaps in highlighted, with particular regard market creation, comprehensive business model framework, firm maturity. To address these gaps, we propose framework linking strategies sources, offering more cohesive understanding circularity within models. aims guide future research practical implementation across various maturity stages.

Язык: Английский

Процитировано

0

Linking Manufacturing Smart Transformation to Regional Economic Development in China: The Crucial Mediation of Regional Innovation Capacity DOI Creative Commons
Yue Liu, Shen Lei, Fawad Ullah

и другие.

Systems, Год журнала: 2025, Номер 13(5), С. 389 - 389

Опубликована: Май 18, 2025

The manufacturing industry serves as critical carrier for the empowerment of digital technologies and is cornerstone innovation development. Smart transformation (ST), propelled by technological advancements, has become a prominent area academic research, but its role in fostering co-development industries been overlooked. This study employs an empirical approach to examine causal mechanisms linking ST with regional economic development (RED), particularly emphasizing mediating effects exerted capacity (RIC). Leveraging panel data from 29 Chinese provinces spanning period 2009 2023, we constructed econometric model analysis. findings reveal that direct effect on RED, knowledge (KIC), infrastructure (II) partially mediated, while technology (TIC) completely mediated relationship. Theoretical contributions manifest three dimensions: First, drawing sociotechnical system theory diffusion theory, this paper establishes multidimensional framework ST, deepening theoretical underpinnings smart application aspects: base input, applications, market benefits. Second, it extends endogenous growth conceptualizing RIC sub-capabilities (KIC, TIC, II). Third, contributes RED literature exploring coupling between clusters ultimately concludes targeted policy recommendations optimizing strategies foster different industries.

Язык: Английский

Процитировано

0

Analysing the Interplay between Lean Production and Industry 4.0 to Support Circular Economy: Evidence from a Survey in Italian Manufacturing Companies DOI
Violetta Giada Cannas, Valentina Lazzarotti, Rossella Pozzi

и другие.

Опубликована: Янв. 1, 2025

Язык: Английский

Процитировано

0