Industrial Management & Data Systems,
Год журнала:
2025,
Номер
unknown
Опубликована: Апрель 30, 2025
Purpose
Despite
rapid
advancements
in
information
and
communication
technology
(ICT)
service
innovations,
many
peer-to-peer
accommodation
(PPA)
platforms
struggle
to
quickly
translate
these
innovations
into
effective
use
(EU).
Drawing
on
engagement
theory,
we
examine
the
role
of
ICT
innovation
consumer
EU
PPA
platform.
Design/methodology/approach
We
empirically
validate
model
using
a
multimethod
approach,
including
an
instrument
development
study
online
field
survey.
Findings
Incremental
radical
positively
influence
consumers’
emotional,
cognitive
behavioral
engagement,
which
further
facilitates
their
Originality/value
These
empirical
findings
offer
theoretical
insights
provide
practical
guidance
for
optimizing
under
innovation.
International Journal of Consumer Studies,
Год журнала:
2025,
Номер
49(1)
Опубликована: Янв. 1, 2025
ABSTRACT
The
sharing
economy
has
emerged
as
a
transformative
model
in
the
digital
age.
However,
existing
reviews
often
focus
on
isolated
aspects
and
provide
limited
insights
into
its
complexity.
This
paper
comprehensively
92
studies
through
dual‐framework
approach,
employing
both
Antecedents–Decisions–Outcomes
(ADO)
Theories–Contexts–Methods
(TCM)
frameworks.
ADO
framework
reveals
key
factors
influencing
user
decisions—including
adoption,
usage,
booking,
continued
use,
engagement,
participation,
purchase,
switching—that
are
shaped
by
economic,
social,
technological,
trust‐related,
environmental,
political
antecedents.
Meanwhile,
TCM
structures
an
in‐depth
examination
of
dominant
theories
(e.g.,
Technology
Acceptance
Model,
Social
Exchange
Theory),
diverse
contexts
China,
US),
methods
quantitative
qualitative)
prevalent
literature.
Key
findings
emphasize
importance
regulatory
dynamics
market
shifts
engagement
platform
sustainability.
Practical
implications
offer
actionable
guidance
for
managers
to
enhance
retention
align
strategies
with
evolving
environments.
review
also
identifies
future
research
directions
expand
our
understanding
global
trends
challenges
within
economy.
International Journal of Sustainable Development and Planning,
Год журнала:
2023,
Номер
18(1), С. 295 - 303
Опубликована: Янв. 31, 2023
In
this
article,
we
determine
whether
there
is
a
link
between
information
technology
(IT)
use
in
ensuring
food
service
quality
and
revisit
intention.We
examined
how
the
of
IT
applications
affects
intention
to
hotel's
outlet.To
conduct
study,
used
29-item
DINESERV:
A
Tool
for
Measuring
Service
Quality
Restaurants.The
DINESERV
questionnaire
helps
restaurateurs
gauge
customer
satisfaction,
identify
problems,
find
solutions.The
includes
five
service-quality
categories:
assurance,
Empathy,
reliability,
responsiveness,
tangibles.It's
meant
help
operators
what
consumers
expect
from
restaurant.We
collected
280
responses
guests
visiting
Bangladesh's
five-star
hotels'
outlets
executed
proposed
correlations
using
PLS-SEM.This
study
showed
that
application
determining
does
not
correlate
with
it
influences
guest
confidence,
which
greatly
intention.
Journal of Retailing and Consumer Services,
Год журнала:
2023,
Номер
72, С. 103279 - 103279
Опубликована: Фев. 1, 2023
Understanding
consumers'
behavioural
responses
is
crucial
to
improve
the
usage
of
augmented
reality
(AR)
by
retailers.
Both
in
online
and
offline
retail
market,
AR
enhances
shopping
experiences
offering
them
enjoyable
immersive
information
about
products
services.
This
paper
explores
measuring
role
played
product
involvement
affecting
flow
experience.
To
this
end,
study
employs
a
quantitative
approach
based
on
data
collected
from
August
September
2022.
Results
show
that
with
affects
their
experience,
along
intentions
terms
purchase
intention
visit
retailer's
website
recommend
or
share
In
addition,
latter
two
variables
mediate
relationship
between
experience
loyalty,
showing
interesting
insights
high-body-involvement
products.
The
ends
highlighting
main
theoretical
managerial
implications
these
results,
scope
for
further
research.
PLoS ONE,
Год журнала:
2024,
Номер
19(2), С. e0296339 - e0296339
Опубликована: Фев. 15, 2024
The
rapid
development
of
live-streaming
e-commerce
has
driven
billions
sales
revenues
and
made
customers’
purchase
intention
a
life-and-death
issue
for
sellers.
This
study
examines
the
influencing
factors
from
value
perspective
by
adopting
extending
Theory
Consumption
Values
(TCV).
We
also
incorporated
streamer
popularity
as
moderating
variable
to
reveal
its
significant
impact
on
e-commerce.
collected
457
valid
online
questionnaires
Chinese
users.
Our
findings
show
that
five
six
consumption
values,
namely
functional,
social,
emotional,
conditional,
self-gratification
value,
are
drivers
intention.
In
addition,
strengthened
influence
deepens
current
understanding
customer
research
establishing
validating
comprehensive
model,
reveals
decisive
role
multi-dimensional
in
industry.
could
guide
merchants
increase
reallocating
their
resources
different
values
optimising
investment
strategy
popular
streamers.
Journal of Hospitality Marketing & Management,
Год журнала:
2023,
Номер
32(7), С. 843 - 869
Опубликована: Май 20, 2023
This
research
aims
to
demystify
the
links
between
meal-sharing
experience,
overall
satisfaction,
and
behavioral
intentions
(e.g.,
re-purchase
word-of-mouth)
based
on
social
practice
theory
planned
behavior
theory.
It
utilized
a
questionnaire
test
relationships
through
purposeful
sampling
of
217
Indian
domestic
travelers.
The
current
study
applied
both
symmetric
method
partial
least
squares-structural
equation
modeling
(PLS-SEM)
asymmetric
fuzzy-set
qualitative
comparative
analysis
(fsQCA).
PLS-SEM
results
showed
that
only
hospitality
dimension
experience
positively
relates
travelers'
re-purchase,
word-of-mouth
(WoM)
intentions.
Apart
from
this,
fsQCA
demonstrated
several
sufficient
combinations
dimensions
generate
WoM
has
practical
implications
for
hosts
platforms
as
how
they
can
improve
their
guests'
delight
get
them
services.
