Comparative analysis of multi-platform e-commerce online reviews based LDA and sentiment dictionary DOI
Wanying Xie, Wei Zhao,

Zeshui Xu

и другие.

International Journal of Intelligent Computing and Cybernetics, Год журнала: 2024, Номер unknown

Опубликована: Дек. 13, 2024

Purpose This study aims to investigate the differences in consumer reviews across multiple e-commerce platforms better assist consumers making informed decisions. By examining specific content of these differentiated reviews, seeks provide insights that can enhance services and improve satisfaction. Design/methodology/approach The research utilizes latent Dirichlet allocation (LDA) method for text analysis identify varying concerns different same product. Additionally, expands sentiment dictionary address polysemy issues, allowing a more precise capture among consumers. A non-parametric test is employed compare platforms, providing comprehensive review disparities. Findings findings reveal sentiments vary significantly even combination testing highlights objectivity research, offering valuable evidence recommendations improving enhancing shopping experience. Originality/value original its approach combining with examine multi-platform differences. not only contributes understanding behavior context but also provides practical suggestions consumers, aiming optimize service quality

Язык: Английский

Do consumers concern about energy saving in purchasing energy-efficient home appliances? Evidence from online e-commerce review DOI

Chunxu Guan,

Boqiang Lin

Energy Policy, Год журнала: 2024, Номер 193, С. 114277 - 114277

Опубликована: Авг. 8, 2024

Язык: Английский

Процитировано

6

A comparative bibliometric analysis of pro-environmental behavior research in Chinese journals and Japanese international journals DOI
Yunchen Qian,

Ting Yue,

Ruyin Long

и другие.

Environment Development and Sustainability, Год журнала: 2025, Номер unknown

Опубликована: Апрель 15, 2025

Язык: Английский

Процитировано

0

The impacts of environmental benefit concern of enterprises on competitive supply chain economic and environmental benefits DOI
Shuai Huang,

Jian Cheng,

Wenxin Zheng

и другие.

Applied Energy, Год журнала: 2024, Номер 374, С. 124016 - 124016

Опубликована: Июль 26, 2024

Язык: Английский

Процитировано

2

Enhancing Aspect-Based Sentiment Analysis Through Multi-Granularity Information Sharing DOI

N Ilayaraja,

S. Yuvaraj,

Rini Chowdhury

и другие.

Опубликована: Июль 26, 2024

Язык: Английский

Процитировано

0

The role of online consumer reviews in shaping Chinese consumers' purchase intentions for energy-saving household appliances: a social communication theory perspective DOI Creative Commons
Chao Yang, Miaomiao He, Weijun Zhou

и другие.

Discover Sustainability, Год журнала: 2024, Номер 5(1)

Опубликована: Ноя. 26, 2024

With the primary sales channels for home appliances in China shifting from offline to online, e-commerce platforms hold significant potential promote purchase of energy-saving appliances. Therefore, this study investigates factors influencing consumers' intentions context online review interactions. Based on social communication theory, we identified four key elements communication: information quality, quantity, source credibility, and consumer attitudes toward review. Additionally, analyzed mediating role perceived usefulness moderating processing capability. Data were gathered by using a structured questionnaire, respondents are comprised consumers with experience purchasing online., PLS-SEM was employed analysis data. The findings suggest that credibility reviews, as well towards directly influence customers' Moreover, quantity impacts intention through usefulness. effect capability relationship between reviews is also confirmed. results explain formation mechanism willingness buy perspective dissemination, which offers valuable insights marketers aiming comprehend decision-making processes.

Язык: Английский

Процитировано

0

Comparative analysis of multi-platform e-commerce online reviews based LDA and sentiment dictionary DOI
Wanying Xie, Wei Zhao,

Zeshui Xu

и другие.

International Journal of Intelligent Computing and Cybernetics, Год журнала: 2024, Номер unknown

Опубликована: Дек. 13, 2024

Purpose This study aims to investigate the differences in consumer reviews across multiple e-commerce platforms better assist consumers making informed decisions. By examining specific content of these differentiated reviews, seeks provide insights that can enhance services and improve satisfaction. Design/methodology/approach The research utilizes latent Dirichlet allocation (LDA) method for text analysis identify varying concerns different same product. Additionally, expands sentiment dictionary address polysemy issues, allowing a more precise capture among consumers. A non-parametric test is employed compare platforms, providing comprehensive review disparities. Findings findings reveal sentiments vary significantly even combination testing highlights objectivity research, offering valuable evidence recommendations improving enhancing shopping experience. Originality/value original its approach combining with examine multi-platform differences. not only contributes understanding behavior context but also provides practical suggestions consumers, aiming optimize service quality

Язык: Английский

Процитировано

0