Perceived Barriers to Business-to-Government (B2G) E-Commerce Adoption DOI Creative Commons
Mohammad Abdallah Ali Alryalat,

Haroun Alryalat,

Khalid Hussain Alhamzi

и другие.

International Journal of Electronic Government Research, Год журнала: 2023, Номер 19(1), С. 1 - 19

Опубликована: Июнь 1, 2023

There are several studies that assess the influence of factors on citizens' intention to adopt e-government services in various contexts. However, there is a lack research examines perceived barriers B2G e-commerce adoption and develops an understanding cause effect group variables among them. This first its kind extensively review relevant literature selected key which equally adoption. The authors apply unique multi-criteria decision-making technique called DEMATEL understand nature collect data from eight experts having experience procurement public sector government organizations. findings revealed out nine variables, five (i.e., IT infrastructure [B1], expertise technical skills [B2], high cost technology [B3], information security risk [B5], awareness issues legal policies [B6]) belonged ‘cause group' whereas remaining four organisational resistance change [B4], top management support [B7], low operational benefits [B8], unwillingness [B9]) were found be part ‘effect group'. theoretical practical implications current study may enhance

Язык: Английский

Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty DOI

Jeeva Venkatakrishnan,

Ravikumar Alagiriswamy,

Satyanarayana Parayitam

и другие.

The TQM Journal, Год журнала: 2023, Номер 35(8), С. 2455 - 2484

Опубликована: Янв. 2, 2023

Purpose This research aims to investigate the effects of e-service quality on customer satisfaction and loyalty. The moderating web design trust in relationship between are also explored. Design/methodology/approach A conceptual model involving various dimensions quality, satisfaction, loyalty, price perception is developed, hypothesized relationships tested using Hayes’s PROCESS macros. survey instrument data from 650 respondents who regular e-buyers southern part India used. Findings results indicate that positively relates findings suggest vital enhancing satisfaction. Further, indirect effect loyalty through supported. Finally, (first moderator) (second significantly influence Research limitations/implications underscores importance design, influencing Based this study, e-retailers suggested discover methods building improving create a appealing enhance Some limitations study include common method bias social desirability bias. However, authors have taken adequate care minimize these biases. Originality/value paper used investigated consequences during post-pandemic new normal period developing country (India). double moderation novel idea previous researchers not explored best authors' knowledge makes significant contribution service marketing. In addition providing resounding evidence direct relationships, three-way interaction unique pivotal.

Язык: Английский

Процитировано

54

Do social media influence altruistic and egoistic motivation and green purchase intention towards green products? An experimental investigation DOI Creative Commons
Mohammad Nurul Alam, Osarodion Ogiemwonyi,

Rashed Alshareef

и другие.

Cleaner Engineering and Technology, Год журнала: 2023, Номер 15, С. 100669 - 100669

Опубликована: Авг. 1, 2023

New technologies have opened up opportunities for environmentally-friendly companies to reach out consumers and promote sustainable products. However, there has been limited research on the impact of social media (SM) consumers' intentions make green purchases. The purpose this study is confirm a structural model prove altruistic, egoistic, consumer intentions. Additionally, observe how attitude affects these relationships as moderator. We used questionnaire-based approach received 254 original responses from Kingdom Saudi Arabia (KSA). Statistical data was analyzed using Path analysis approach. results established influence intention well altruistic egoistic values. Besides, values exerted significant purchase intention. Results demonstrate stronger level acceptance value. In addition, had direct positive substantial moderating effect between independent constructs Overall, suggests that SM play crucial role in shaping choice including their decision-making process. This emphasizes importance marketers share information about environmentally friendly products media, e-marketing strategies. It's also engage with communities by providing both purchasing. important implications practitioners field.

Язык: Английский

Процитировано

27

Following too much on Facebook brand page: A concept of brand overload and its validation DOI
Xiaolin Lin, Xuequn Wang

International Journal of Information Management, Год журнала: 2023, Номер 73, С. 102682 - 102682

Опубликована: Июль 21, 2023

Язык: Английский

Процитировано

20

Social Media Analytics for Effective Customer Brand Engagement Assessment DOI
Lhoussaine Alla,

Naoual Bouhtati,

Mourad Aarabe

и другие.

Advances in marketing, customer relationship management, and e-services book series, Год журнала: 2024, Номер unknown, С. 385 - 418

Опубликована: Окт. 11, 2024

Customer engagement has become a critical component of business success in the digital age. Challenges to this commitment include creating personalized experiences, building trust, and using data anticipate customer needs. Our study aims analyze impact social media analytics on online assessment. We propose an analysis model integrating key dimensions engagement, such as interaction, satisfaction influence. The expected results are provide solid assess practical recommendations improve marketing strategies companies media.

Язык: Английский

Процитировано

9

Antecedents of digital entrepreneurial intention among engineering students DOI Creative Commons

Thanh Huong Vu,

Anh Duc, Dieu Linh Ha

и другие.

International Journal of Information Management Data Insights, Год журнала: 2024, Номер 4(1), С. 100233 - 100233

Опубликована: Апрель 1, 2024

The study aims to investigate the factors shape digital entrepreneurial intention based on application of Social Cognitive Career theory. A sample 345 engineering students and structural equation modeling method are used provides a better understanding (attitude toward entrepreneurship, self-efficacy, knowledge, education) that motivate engage in entrepreneurship. results indicate attitude entrepreneurship significantly positively impacts intention. Additionally, self-efficacy plays crucial role fostering positive highlights importance which affects both finding emphasizes significance education enhancing knowledge self-efficacy. anticipated offer theoretical practical insights into encouraging intentions.

Язык: Английский

Процитировано

8

EC-education, gender disparity, and digital entrepreneurship intention: The moderating role of attitude components; a competitive advantage of the Ha'il region DOI Creative Commons
Sulaiman Abdullah Saif Alnasser Mohammed,

Hassan Mohammed Ahmed Bamahros,

Mohieddin Grada

и другие.

International Journal of Information Management Data Insights, Год журнала: 2023, Номер 3(2), С. 100179 - 100179

Опубликована: Май 9, 2023

This research made the case that e-commerce education levels influenced attitudes related components of people's views about e-entrepreneurship intention, all which their intention to start an firm. The study also showed desire launch internet company was substantially connected with its behavioral, cognitive, and emotional components. major method used verify validity suggested model application theory planned behavior together analysis data collected from 338 young Saudi students at college business administration University Ha'il. results SMARTPLS partial least square program show attitude are predictors although disparities between men women not this intention.

Язык: Английский

Процитировано

12

Guest interaction with hotel booking website information: scale development and validation of antecedents and consequences DOI
Kareem M. Selem, Muhammad Haroon Shoukat, Rimsha Khalid

и другие.

Journal of Hospitality Marketing & Management, Год журнала: 2023, Номер 33(5), С. 626 - 648

Опубликована: Ноя. 25, 2023

Hotel booking websites to collect information about hospitality products/services are becoming more popular in the hotel industry. As a result, importance of these for tourism firms marketing their services and products through electronic word mouth (eWOM) on continues grow. Despite its importance, there has been little research how guests interact with increase eWOM. This paper creates new scale assessing guest interaction Meituan.com fill this void. To end, three-step mixed-methods approach using open-ended surveys published relevant is used. Data were gathered from 440 Taiwan, China, Hong Kong. Using SmartPLS 4, confirmatory factor analysis revealed 33 final items scale. significantly contributes potential behavior by creating confirming context.

Язык: Английский

Процитировано

12

The effect of subscriptions on customer engagement DOI
Banggang Wu,

Gengxuan Guo,

Peng Luo

и другие.

Journal of Business Research, Год журнала: 2024, Номер 178, С. 114638 - 114638

Опубликована: Апрель 15, 2024

Язык: Английский

Процитировано

5

Dating Dilemma: Predicting the barriers to adoption of Online Dating Apps (ODAs) Applying Innovation Resistance Theory DOI
Aaliyah Siddiqui, Debarun Chakraborty, Mujahid Siddiqui

и другие.

Journal of Promotion Management, Год журнала: 2023, Номер 29(8), С. 1082 - 1103

Опубликована: Март 6, 2023

This study intended to identify the barriers that inhibit adoption of online dating apps (ODAs). It applied innovation resistance theory, with attitude being used as a moderator. A sample 440 responses from ODAs users was analyzed using structural equation modeling. The three risk, usage, and tradition have significant negative influence on intention ODAs. Attitude found moderate association between usage barrier intention, whereas did not risk or intention. Age, gender, income, educational qualification, household size were control variables. contributes current body knowledge by identifying Practical implications for professionals firms engaged in ODAs, well theoretical contributions, demonstrate benefits study.

Язык: Английский

Процитировано

9

Exploring Product Innovation and Consumer Attitudes in Molecular Gastronomy: Marketing Insights for the Gourmet Food Industry DOI Creative Commons
Min-Yen Chang, Chao‐Yuan Huang,

I‐Kai Lin

и другие.

Foods, Год журнала: 2025, Номер 14(2), С. 209 - 209

Опубликована: Янв. 10, 2025

The increasing popularity of social media and the growth gourmet food culture have elevated molecular gastronomy as a unique dining experience that enhances consumers' perceptions value through innovative presentation sensory marketing strategies. This study investigates consumer acceptance by utilizing value-attitude-behavior (VAB) model Theory Planned Behavior (TPB). We examine interplay between utilitarian hedonic values, product innovation, stimulation to understand reactions attitudes toward gastronomy. Through convenience sampling, we surveyed individuals who had experienced gastronomy, collecting 407 valid responses, with response rate 95.3%. Our findings reveal both values significantly influence (β = 0.635, p < 0.01; β 0.750, 0.01). Attitudes, perceived behavioral control, play crucial roles in shaping intentions 0.770, 0.719, 0.791, Although subjective norms novelty also positive effects on intentions, their impact is less significant 0.511, 0.416, These insights suggest practitioners industry should prioritize value, appeal, attitudes, experiences when creating dishes. research not only our understanding behavior within this culinary domain but offers practical strategies for boosting market engagement such avant-garde experiences.

Язык: Английский

Процитировано

0