Is this really me? Investigating brand personality self‐congruity on consumer behavior in video‐based social media DOI
Augusto Bargoni, Chiara Giachino, Rada Gutuleac

и другие.

Psychology and Marketing, Год журнала: 2024, Номер 41(5), С. 1115 - 1132

Опубликована: Янв. 31, 2024

Abstract This research aims to explore the role of brand personality self‐congruity (BPC) in affecting consumers' purchase behavior a particular setting: video‐based social media (i.e., TikTok). Moreover, we test moderating emotional attachment influencer and mediating engagement intention. Finally, delve into antecedents effectiveness their relationship with actual purchases. To do so, leverage two quantitative studies (n1 = 248; n3 247) qualitative one. Results from Study 1 indicate that lower consumers perceive gap between self‐image, more they are inclined engage brand. find does not play influencing intention, positing BPC have different emotion dynamics outcomes. Building on 1, 2 leverages focus group identify effectiveness. highlight sense indulgence appears minds when confronted brands congruity self. indulgence, case low BPC, hinders ability create an consumer. 3 quantitatively tests under conditions (entertaining vs. informative content type) highlighting influence individuals high (vs. low) BPC.

Язык: Английский

Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence? DOI Creative Commons
Kamel El Hedhli, Haithem Zourrig, Amr Al Khateeb

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2023, Номер 75, С. 103459 - 103459

Опубликована: Июнь 25, 2023

Building upon the Stereotype Content Model (SCM), current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates associations between VI's anthropomorphism and stereotypical judgments of warmth competence as well differential mediating roles these stereotypes in influencing consumers' willingness to follow recommendations purchase intentions. The results support idea that anthropomorphizing VIs has a direct bearing on stereotyping along dimensions SCM. Consistent with "Primacy-of-Warmth Effect" hypothesis, study's findings show perceived warmth, compared competence, is positively more associated recommendations. Furthermore, reveal mediates association However, lend partial role competence. recommendations, turn, intention. paper wraps up some implications for practice.

Язык: Английский

Процитировано

63

The Power of Virtual Influencers: Impact on Consumer Behaviour and Attitudes in the Age of AI DOI Creative Commons
Michael Gerlich

Administrative Sciences, Год журнала: 2023, Номер 13(8), С. 178 - 178

Опубликована: Авг. 2, 2023

In recent years, a new type of influencer has emerged in the field social media marketing: virtual influencers. Though it is spreading fast, trend still and, therefore, limited research been conducted on topic. This study aims to investigate impact influencers customers and whether there direct human due rise industry. The employed questionnaire-based survey method collect analyse responses from sample 357 participants. questions focus trust, credibility, expertise, contribution purchase intention by results indicate that are increasingly attracted influences perceived as more trustworthy, credible, relevant customers’ preferences, leading an increase intention. also discusses implications these findings for managers designing marketing campaigns.

Язык: Английский

Процитировано

61

Mere copycat? The effects of human versus human-like virtual influencers on brand endorsement effectiveness: A moderated serial-mediation model DOI
Qi Zhou, Bin Li, Huajun Li

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2023, Номер 76, С. 103610 - 103610

Опубликована: Окт. 21, 2023

Язык: Английский

Процитировано

50

Virtual influencers as an emerging marketing theory: A systematic literature review DOI
Anna Łaszkiewicz, Magdalena Kalińska-Kula

International Journal of Consumer Studies, Год журнала: 2023, Номер 47(6), С. 2479 - 2494

Опубликована: Май 24, 2023

Abstract Over the past few years, popularity of influencers on social media (SM) has increased, and influencer marketing become an important element in companies' strategies. This resulted significant interest from researchers practitioners; consequently, number publications devoted to topic risen. Simultaneously, computer‐generated avatars virtual (VIs), including those using artificial intelligence (AI) machine learning, have begun emerge gain SM space. Thus far, research these topics been limited, with studies examining issue different perspectives. Given growing potential VIs' inclusion consumer decision‐making process, this being a developing field, comprehensive critical review existing subject is urgently needed. In response, study consolidates current state virtual, AI, influencers. A systematic peer‐reviewed articles was conducted identify key themes dominant concepts. An analysis 35 provides understanding phenomenon, shedding light mechanisms underlying appeal VIs their role shaping attitudes behaviors. Based analysis, main thematic streams are presented. Further, gaps identified, recommendations made for future directions.

Язык: Английский

Процитировано

43

Virtually human: anthropomorphism in virtual influencer marketing DOI
Ehsan Dabiran, Samira Farivar, Fang Wang

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103797 - 103797

Опубликована: Март 17, 2024

Язык: Английский

Процитировано

39

From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok DOI
Juan Miguel Alcántara‐Pilar, María Eugenia Rodríguez-López, Zoran Kalinić

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103709 - 103709

Опубликована: Янв. 15, 2024

Язык: Английский

Процитировано

37

Avatars of influence: Understanding how virtual influencers trigger consumer engagement on online booking platforms DOI
Naeem Akhtar, Zahid Hameed, Tahir Islam

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103742 - 103742

Опубликована: Фев. 15, 2024

Язык: Английский

Процитировано

33

Social media influencer over-endorsement: Implications from a moderated-mediation analysis DOI Creative Commons
Chee Wei Cheah, Kian Yeik Koay, Weng Marc Lim

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 79, С. 103831 - 103831

Опубликована: Март 26, 2024

The surge in social media's popularity has catalyzed the emergence and growth of media influencers (SMIs) their pivotal role marketing strategy. This study examines impact SMI over-endorsement on consumer purchase intentions, mediating this relationship through influencer authenticity credibility, moderating it with product interest. Employing a moderated-mediation model using partial least squares structural equation modeling (PLS-SEM), analyzes survey data collected from 303 users. Contrary to intuitive expectations, does not directly affect intentions; instead, its negative influence is significantly mediated by reduced perceptions credibility among SMIs, interest serving as mitigating mechanism. revelation challenges conventional beliefs revealing that repercussions excessive endorsements are erosion, overshadowing any concerns regarding authenticity. Importantly, adverse effect can be mitigated fostering strategic buffer. suggests rather than curtailing endorsement frequencies, brands SMIs should focus amplifying (e.g., enhancing engagement relevance) thus sustain or even increase activities without compromising perceived influencers, thereby maintaining effectiveness campaigns. therefore contributes novel insights into dynamics marketing, particularly effects behavior conditions under which these may neutralized.

Язык: Английский

Процитировано

26

Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shopping DOI Creative Commons
Zeeshan Majeed Nadroo, Weng Marc Lim,

Mohd Asif Naqshbandi

и другие.

Journal of Retailing and Consumer Services, Год журнала: 2024, Номер 78, С. 103746 - 103746

Опубликована: Фев. 1, 2024

In an age where online shopping permeates daily life, the cascading influences originating from parasocial interactions play a pivotal role in steering consumers' purchase decisions. This research delves deep into interplay of interaction, vicarious expression, electronic word-of-mouth (eWOM), and bandwagon effect, all converging towards influencing intention. Through two controlled quasi-experiments—with 232 participants Study 1 252 2—we offer fresh perspective rooted relationship theory. delineates how heighten impact expressions, leading to amplified effect pronounced eWOM. The study further corroborates mediating expression between interaction effect. 2 sheds light on cyclical nature this process, illustrating that eWOM, turn, reinforces driving These findings underscore potent influence purchasing behaviors, suggesting brands can strategically leverage such enhance eWOM harness Moreover, recognizing reinforcement offers marketers unique opportunity amplify sustain momentum.

Язык: Английский

Процитировано

17

How Does Humanoid Virtual Influencers' Appearance Convey Social Presence? The Underlying Process and Path to Purchase Intention DOI Creative Commons
Haithem Zourrig, Jeongsoo Park, Imène Becheur

и другие.

International Journal of Consumer Studies, Год журнала: 2025, Номер 49(1)

Опубликована: Янв. 1, 2025

ABSTRACT Drawing on the stimulus‐organism‐response (S‐O‐R) framework, current work contends that interplay between Humanoid Virtual Influencer (HVI) traits acts as a stimulus shapes consumers' sense of social presence and perception HVI's attractiveness, which in turn influences their willingness to follow recommendations purchase intention. Four online survey studies were conducted among Instagram users Japan. The results from Study 1 show animism partially mediates impact HVI anthropomorphism presence. Moreover, 2 reveals warmth competence dimensions, stereotypical evaluations, mediate influence Unexpectedly, 3 found attractiveness does not linkage disposition recommendations. However, 4 mediating factor pathway intention make purchase. This research expands existing literature by considering an additional characteristic HVIs examining its evaluations. These insights provide practical implications for retail marketers who collaborate with advertising efforts.

Язык: Английский

Процитировано

3