Comparison of hotel fine dining and chain restaurant consumer perceived service quality and satisfaction predictions DOI
Sheng-Fang Chou, Jeou‐Shyan Horng, Chih‐Hsing Liu

и другие.

Journal of Hospitality and Tourism Insights, Год журнала: 2024, Номер 8(5), С. 1927 - 1953

Опубликована: Дек. 26, 2024

Purpose Since the COVID-19 epidemic, number of restaurant service quality studies has continued to increase. However, until now, there not been an overall perspective or accurate instructions for research on and experiential value enhancement. This study conducts multiple comparison discover differences between consumer-perceived satisfaction perspectives hotel fine dining chain restaurants. Design/methodology/approach integrates a hotel’s obtain 636 participants (e.g. Study 1 318 customers; 2 customers), mainly expanding SERVQUAL model stimulus–organism–response (S–O–R) theory. Findings The results show that co-creation mediating effect relationship satisfaction. In addition, customer experiences have significant moderating outcomes showed is critical criterion in regulating process experience delivery. Practical implications Hotels’ should pay attention item risk factor, while restaurants enhance excellence factor satisfy changing requirements. Originality/value provides several alternative models verify robustness empirical results. Highlights brought clarity diverse mediation-moderation compare consumer perceived predictions. These delve into how different requirements after epidemic affect satisfaction, as by customers consumed restaurant. Value cocreation emerge pivotal factors, they act mediators They demonstrate moderation well

Язык: Английский

Factors influencing the guest-host knowledge transfer for pro-poor tourism in China’s western ethnic-minority areas DOI Creative Commons
Wu Jin,

Shenglan Tang,

Rui Zhang

и другие.

PLoS ONE, Год журнала: 2025, Номер 20(4), С. e0322370 - e0322370

Опубликована: Апрель 29, 2025

The crucial transfer of knowledge through pro-poor tourism enables poor people to enhance their own endogenous-development dynamics. However, it is difficult use existing theories explain the behavior ethnic-minority villagers in western China, due low levels education and smallholder household-based operations. present study uses MOA theory examine influence motivation, opportunity, ability, trust on guest–host villages China. Here, opportunities are shown be main driver framework, positively affecting effect. Knowledge motivation absorptive capacity have an indirect, positive impact opportunities. Although local a high level external sources, does not significant moderating effect between effects. These findings can used strengthen valuable cultivate rural talents.

Язык: Английский

Процитировано

0

Sustainable Tourism Development: Enhancing Economic Growth and Improving Living Standards DOI
Nelli I. Akylbekova, Baktygul B. Esenalieva, Svetlana B. Makeeva

и другие.

Advances in Science, Technology & Innovation/Advances in science, technology & innovation, Год журнала: 2025, Номер unknown, С. 47 - 52

Опубликована: Янв. 1, 2025

Язык: Английский

Процитировано

0

Scale development of decent work among logistics digital gig workers DOI
Tu Lyu, Qixiang Geng, Hao Chen

и другие.

International Journal of Physical Distribution & Logistics Management, Год журнала: 2025, Номер unknown

Опубликована: Июнь 3, 2025

Purpose This paper aims to examine the dimensional structure of decent work perception among logistics digital gig workers (LDGWs) and develop a measurement scale capture their unique experiences under platform economy algorithmic management context. Design/methodology/approach The study used mixed-methods approach, gathering qualitative data through semi-structured interviews with 31 LDGWs. Core dimensions were derived using literature review grounded theory. A was then developed, 321 valid questionnaires collected validated exploratory factor analysis, confirmatory analysis reliability validity tests. Findings LDGWs conceptualized into four dimensions: respect fairness, freedom autonomy, safety confidence fulfillment. exhibited strong validity, proving effective in measuring Originality/value research deconstructs conceptual framework LDGWs, broadening for this emerging group economy. It enriches theoretical studies on context management. Furthermore, our knowledge, develops first topic, offering foundational tool subsequent quantitative research.

Язык: Английский

Процитировано

0

BUSINESS PARTNERSHIPS, PERSONNEL COMPETENCY, AND MARKETING STRATEGIES INFLUENCING THE SUCCESS OF TOURISM BUSINESS OPERATIONS IN THAILAND DOI Creative Commons

Pisit POTJANAJARUWIT,

Somsak Klaysung,

Krisakorn Sukavejworakit

и другие.

GeoJournal of Tourism and Geosites, Год журнала: 2024, Номер 52(1), С. 203 - 211

Опубликована: Март 5, 2024

In this study, an attempt has been made to examine factors affecting the success of various types tourism business in Thailand. A total 100 copies questionnaires were given operators and managers engaged tourist businesses These respondents chosen by Proportionate Random Sampling-a method that ensures unbiased cross-section from every section society. The statistical methods used data analysis include percentage calculation ; determining a mean value for all readings assessing standard deviation; analysing frequencies multiple regression analysis. Entrepreneurs Thailand's industry have indicated their operations marketing strategy, personnel competency, partnerships are most important factors. When study carried out hypothesis tests it showed price, place, product (the 4Ps mix) location, physical surroundings on one hand skills human resource management bring employees together while partnership positively correlated with operating statistically.

Язык: Английский

Процитировано

2

Design and Development of a Rural Tourism Marketing System Using Deep Learning DOI Creative Commons
Hui Yang,

Ren Xinyu

IEEE Access, Год журнала: 2024, Номер 12, С. 64795 - 64806

Опубликована: Янв. 1, 2024

This work aims to explore the optimization effects of marketing in field rural tourism with support artificial intelligence technologies such as deep learning. It first conducts a framework analysis requirements system, focusing on recommendation system module. Subsequently, RippleNet network is introduced, incorporating scenic knowledge graph into model. Simultaneously, Spatiotemporal Graph Convolutional Attention Network (STGCAN) algorithm introduced build based integrating STGCAN. Experimental results demonstrate that has achieved significant success terms loss value, prediction accuracy, recall, and F1 an accuracy 92.64%, recall 89.65%, value 92.12%, surpassing baseline algorithms Neural (CNN). Additionally, runtime proposed significantly lower than other models, only 18.84 seconds for data volume 3000 records. Therefore, exhibits superior predictive performance, providing robust strategies industry.

Язык: Английский

Процитировано

2

The Moderating Role of Technological Knowledge in the Relationship Between Perceived Sustainable Marketing and Intention to Agritourism DOI Creative Commons
Nguyen Thi Viet Ha

International Journal of Analysis and Applications, Год журнала: 2024, Номер 22, С. 83 - 83

Опубликована: Май 20, 2024

Agritourism is a key component of sustainable tourism, focusing on minimizing environmental impacts. This study evaluates how technological knowledge influences tourist behavior and intentions within agritourism, employing the Theory Planned Behavior for structured quantitative analysis. Data from 348 visitors to orchards, farms, aquaculture sites in agritourism settings were analyzed using partial least squares structural equation modeling. Results show significant impact perceived factors attitudes, subjective norms, behavioral control, perceptions marketing. Importantly, plays vital moderating role linking marketing intention engage agritourism. research sheds light dynamic relationship between marketing, knowledge, offering insights businesses policymakers foster practices enhance appeal experiences.

Язык: Английский

Процитировано

2

Research Trends in Communication and Tourism: A Systematic Review and a Bibliometric Analysis DOI Creative Commons
Angie Lorena Salgado Moreno, Jorge Alexander Mora Forero, Mercedes Raquel García Revilla

и другие.

Administrative Sciences, Год журнала: 2024, Номер 14(9), С. 208 - 208

Опубликована: Сен. 6, 2024

The aim of this article is to analyze research trends in communication and tourism through a systematic review bibliometric analysis the academic literature order identify patterns, areas interest possible gaps knowledge, thus contributing understanding development these interdisciplinary fields. methodology includes performed with R Core Team 2022-Bibliometrix software 4.2.3, addition use VOSviewer 1.6.20 Scopus Web Science databases most researched topics, authors, their affiliations, countries, influential publications, keywords trends. results are valuable contribution scientific community by providing comprehensive relevant current landscape research. To conclude, promotes deeper theoretical conceptual framework studies published date, which essential for enriching debate on

Язык: Английский

Процитировано

2

Why residents exhibit environmentally responsible behavior? DOI
Vikas Gautam, Saubhagya Bhalla

Journal of Cleaner Production, Год журнала: 2023, Номер 427, С. 139253 - 139253

Опубликована: Окт. 15, 2023

Язык: Английский

Процитировано

4

The destiny of an underdeveloped rural destination: an ethnographic research approach DOI
Selman TEMİZ, Ozan Atsız, Haywantee Ramkissoon

и другие.

Asia Pacific Journal of Tourism Research, Год журнала: 2024, Номер 29(3), С. 321 - 351

Опубликована: Март 3, 2024

This study explores the tourism behavior of an underdeveloped destination-Yozgat located in Turkey using different techniques ethnographic research approach. We use longitudinal data, gathered sequentially from same place over time for data analysis. Three main factors (18 themes including 58 indicators) that identify characteristics destination are determined and illustrated. The outputs will aid scholars practitioners understanding such a characteristic.

Язык: Английский

Процитировано

1

Rural Tourism as a Factor in Overcoming Poverty in the Kyrgyz Republic DOI
Nelli I. Akylbekova,

Anarkul O. Sabyrova,

Qi Yang

и другие.

Advances in Science, Technology & Innovation/Advances in science, technology & innovation, Год журнала: 2024, Номер unknown, С. 13 - 18

Опубликована: Янв. 1, 2024

Язык: Английский

Процитировано

1