Sustainability,
Год журнала:
2023,
Номер
15(18), С. 13349 - 13349
Опубликована: Сен. 6, 2023
The
application
of
augmented
reality
(AR)
technology
has
revolutionized
the
memorable
tourism
experience
(MTE)
travelers,
while
challenging
traditional
destination
marketing
practices.
As
AR
emerges
as
a
promising
approach
to
enhancing
tourists’
experiences
in
destinations,
it
becomes
increasingly
crucial
delve
into
specific
mechanisms
through
which
generates
MTE.
Therefore,
this
study
integrated
MTE
various
conceptual
structures
Technology
Acceptance
Model
(TAM),
aiming
explore
antecedents
and
consequences
formation
within
TAM
framework.
Additionally,
relationship
between
different
degrees
was
also
discussed.
results
indicated
that
perceived
usefulness
(PU)
ease
use
(PEOU)
are
for
formation.
In
High-MTE
group,
both
PU
PEOU
had
significant
effect
on
MTE,
but
Low-MTE
only
At
same
time,
attitude
towards
usage
(ATU)
behavioral
intention
(BI)
two
ATU
plays
role
mediator
BI.
Specifically,
high-MTE
positive
BI
AR,
group
influences
complete
mediating
ATU.
This
enriched
existing
literature
by
exploring
new
model
using
enhance
providing
implications
future
research
sustainable
development
tourist
destinations.
Psychology and Marketing,
Год журнала:
2022,
Номер
39(8), С. 1467 - 1486
Опубликована: Апрель 4, 2022
Abstract
A
decade
of
research
has
produced
substantial
results
but
the
theorization
memorable
tourism
experience,
often
drawing
on
positive
and
environmental
psychology,
remains
fuzzy
fragmented.
Adopting
state‐of‐the
art
practices,
this
study
systematically
reviews,
synthesizes,
integrates
extant
body
knowledge
across
multiple
literature
streams
experience.
Our
review
indicates
that
in
field
a
geographical
bias,
largely
neglects
negative
experiences,
mainly
employs
quantitative
methods.
We
identify
several
gaps
propose
following
seven
recommendations
for
future
research:
(1)
caution
when
using
experience
scale;
(2)
need
cross‐cultural
studies;
(3)
dimensions
conceptualizing
experience;
(4)
overcoming
limitations
self‐report
measures;
(5)
engaging
mixed
methods
research;
(6)
integrating
suppliers'
perspectives;
(7)
combining
theories,
concepts,
disciplines.
This
serves
as
foundation
researchers
provides
holistic
understanding
International Journal of Contemporary Hospitality Management,
Год журнала:
2022,
Номер
35(1), С. 369 - 393
Опубликована: Окт. 14, 2022
Purpose
Building
on
recent
smart
hospitality
systematic
reviews
and
extensive
literature
analyses,
this
paper
aims
to
explore
developments,
themes
issues
within
hospitality.
It
synthesises
existing
knowledge,
extrapolating
forward
contributes
the
future
development
of
by
serving
as
a
reference
enrich
academic/industry
discussions
stimulate
research.
Design/methodology/approach
The
research
examined
8
review
articles
tourism
extracted
145
in
peer-reviewed
sources
from
Web
Science
focussed
These
publications
supported
in-depth
analysis
body
knowledge
develop
foresight
for
business
ecosystems
at
destinations.
provides
basis
comprehensive
agenda
innovations
well
formulation
agile
ecosystems.
Findings
This
illustrates
that
introduces
disruptive
affect
entire
ecosystem.
Smart
takes
advantage
cities
towards
establishing
networked
Having
reviewed
literature,
study
developed
conceptual
framework
introduced
agenda.
includes
drivers
hospitality,
namely,
customer-centricity,
personalisation,
individualisation
contextualisation;
marketing-driven
excellence
metaverse;
operation
agility,
asset
strategy,
talent
management
supplier
interoperation.
also
identified
foundations
provide
infostructure
including
ambient
intelligence,
big
data,
processes
sustainability,
providing
capability
blocks
co-create
value
all
stakeholders
Originality/value
conceptualises
innovative
power
will
competitiveness
organisations
part
identifies
key
explores
how
they
can
take
emerging
developments.
proposes
foundation
synthesis
concepts
have
been
elaborated.
are
effectively
enables
add
different
stakeholders.
Key
further
area
support
adoption.
Journal of Destination Marketing & Management,
Год журнала:
2023,
Номер
30, С. 100817 - 100817
Опубликована: Авг. 26, 2023
An
increasing
number
of
destinations
are
using
smart
technology
to
enrich
the
travel
experience.
The
aim
this
paper
is
integrate
findings
about
how
affects
tourism
experience
in
provide
an
overview
its
impact.
Meta-analysis
allows
question
be
addressed
a
transparent,
objective
and
replicable
way
by
providing
unified
conclusions
based
on
previous
studies
that
answer
similar
research
questions.
In
work,
we
used
random-effects
meta-analysis
model
estimated
with
restricted
maximum
likelihood
method.
results
confirm
positive
relationship
between
experience,
informativeness
interactivity
as
most
influential
attributes.
addition,
there
negative
security
privacy
concerns.
This
study
will
help
destination
managers
understand
true
scope
for
creating
value
implementing
measures
enhance
it,
thereby
visitor
satisfaction
earning
loyalty.
Acta Scientiarum Polonorum Administratio Locorum,
Год журнала:
2024,
Номер
23(1), С. 133 - 151
Опубликована: Март 19, 2024
The
impact
of
eco-tourism
service
quality
(ETSQ)
and
destination
loyalty
on
beach
tourism,
particularly
Kuakata
Beach
in
Bangladesh,
was
examined.
present
study
builds
upon
the
initial
research
ETSQ
to
assess
tourist
satisfaction
at
Beach.
Data
for
analysis
were
obtained
from
284
tourists
who
visited
data
processed
with
use
SPSS
26
smartPLS
3.
demonstrated
that
is
significantly
linked
loyalty.
findings
revealed
a
robust
relationship
between
ETSQ,
satisfaction,
commitment
specific
destination.
has
practical
implications
promotion
by
government,
semi-governmental,
non-governmental
organizations
Kuakata,
other
attractions
tour
operators
could
design
provide
tools
recommend
destinations.
Sustainability,
Год журнала:
2024,
Номер
16(8), С. 3318 - 3318
Опубликована: Апрель 16, 2024
The
implementation
of
smart
technologies
in
the
tourism
industry
has
become
a
new
trend.
This
is
aimed
at
enriching
tourists’
experiences
and
improving
their
satisfaction.
purpose
present
paper
to
enhance
increase
satisfaction
using
identify
experts’
perspectives
regarding
use
these
technologies.
research
was
conducted
quantitative
qualitative
research.
In
process
data
collection,
involved
questionnaire
which
focused
on
with
various
intentions
return
visited
region.
An
exploratory
factor
analysis
applied
determine
elements
attribute
levels
different
Romanian
touristic
regions.
study
employed
an
variance
whether
groups
reasons
for
visiting
exhibit
varying
regions
under
investigation
generate
differing
Cross-tabulation
Pearson’s
chi-square
test
were
used
segment
influenced
intention
revisit
specific
augmented
based
Delphi
technique
opinion
impact
industry.
presents
global
perspective
current
situation
sector.
results
indicate
that
there
significant
relationship
between
perception
value
positive
tourists
during
all
phases
journey.
Romania’s
capabilities
can
support
development
sustainable
tourism.
Smart
have
double
role
They
by
introducing
while
also
operational
efficiency
sustainability
tourist
destinations.
solutions
will
be
essential
creating
smooth
unforgettable
as
develops.
Their
theoretical
practical
implications
are
deduced.
provides
valuable
information
not
only
organizational
practitioners
considering
technology
solutions,
but
academics
wishing
develop
this
area
study.
Tourism Economics,
Год журнала:
2025,
Номер
unknown
Опубликована: Янв. 9, 2025
The
widespread
adoption
of
information
and
communication
technologies
has
led
to
the
emergence
new
business
models
increased
competition
among
tourist
destinations.
In
recent
years,
Smart
Tourism
Destinations
(STDs)
have
started
leverage
enhance
overall
experience,
allegedly
improving
operational
efficiency.
goal
this
study
is
empirically
examine
whether
transforming
a
destination
into
an
STD
indeed
effect
on
its
productive
efficiency,
understood
as
those
that
achieve
higher
volume
overnights
stays
given
set
inputs.
analysis
performed
using
panel
data
137
destinations
in
Spain
period
2005–2021.
Using
Stochastic
Frontier
Analysis,
our
results
show
becoming
does
not
significant
Our
thus
casts
doubt
common
belief
STDs
are
more
efficient
offer
relevant
implications
for
managers
policy
makers.
Journal of Hospitality Marketing & Management,
Год журнала:
2021,
Номер
30(7), С. 845 - 870
Опубликована: Июль 15, 2021
This
study
investigates
the
effect
of
hotel
website
quality,
social
presence,
affective
commitment,
and
e-trust
on
travelers’
online
booking
intentions.
Smart-PLS
software
was
applied
to
test
hypotheses.
The
results
this
explain
how
have
a
significant
relationship
with
identifies
quality
is
critical
driver
in
developing
e-trust,
Travelers
who
enjoy
experience
platform
are
more
motivated
book
room
at
that
hotel.
confirms
vital
role
presence
enhancing
intentions
provides
evidence
importance
holistic
model
understanding
decision-making
processes,
especially
when
room.
