Consumer Behavior's Evolution, Emergence, and Future in the AI Age Through the Lens of MR, VR, XR, Metaverse, and Robotics
Journal of Consumer Behaviour,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 4, 2025
ABSTRACT
A
critical
discussion
of
the
evolution
consumer
behavior,
ethical
consideration,
and
encouraging
new
future
directions
in
AI
era,
we
highlight
ten
main
ideas
regarding
evolution,
emergence,
behavior
Age
through
lens
immersive
technologies
their
significance
changing
landscape
research.
In
light
significant
gaps
understanding
how
influence
urgent
need
for
in‐depth
knowledge
this
area
era
is
emphasized.
Analytically,
(1)
literature
findings
based
on
studies,
(2)
connection
several
thought‐provoking
specific
nuanced
research
questions,
comprehensive
theories,
frameworks,
contextual
examples
suggestions
frameworks
or
adaptations
each
technology,
(3)
overview
directions,
thrusts,
methodological
approaches
per
study
within
related
to
metaverse,
automation,
robotics
serve
as
a
crucial
foundation
our
objectives
expected
contributions
article.
The
organization
these
logically
allows
us
see
clear
progression
from
transformative
impact
interdisciplinary
focus
corporate
responsibility
digital
age.
Язык: Английский
Beyond the chaos: how crowded exhibitions shape customer politeness and service interactions
Current Issues in Tourism,
Год журнала:
2025,
Номер
unknown, С. 1 - 17
Опубликована: Фев. 19, 2025
Язык: Английский
Artificial Intelligence in Frontline Service Encounters: A Systematic Review and Research Agenda
International Journal of Consumer Studies,
Год журнала:
2025,
Номер
49(3)
Опубликована: Апрель 17, 2025
ABSTRACT
Over
recent
years,
the
proliferation
of
artificial
intelligence
(AI)
has
enabled
businesses
worldwide
to
employ
AI‐driven
service
agents
deliver
frontline
services
their
customers.
This
paradigm
shift
also
increased
scholarly
attention
consumer
behavior
research
in
encounters.
Nevertheless,
existing
body
knowledge
this
domain
lacks
coherence
and
consistency,
with
disparate
findings
scattered
across
numerous
disciplines.
In
context,
a
critical
comprehensive
overview
literature
is
essential.
Therefore,
provide
an
updated
understanding
fast‐growing
domain,
we
systematically
analyzed
157
articles.
Using
popular
TCCM
framework,
offer
detailed
theories,
contexts,
characteristics,
methodologies
used
prior
studies
domain.
The
presents
integrated
framework
considering
independent
variables,
mediators,
moderators
influencing
customer
outcomes.
analysis
identifies
several
gaps
suggests
potential
opportunities
for
further
investigation
that
pertain
major
emerging
topics
overlooked
areas.
review
enhances
reactions
encounters
offers
novel
insights
both
managerial
practice
regarding
implementation
AI
services.
Язык: Английский
Consumer responses toward smart technology: A systematic review, synthesis, and future research agenda
International Journal of Consumer Studies,
Год журнала:
2024,
Номер
48(3)
Опубликована: Апрель 25, 2024
Abstract
This
article
is
a
comprehensive
review
of
the
literature
on
smart
technology
in
consumer
studies
from
1996
to
2023.
While
paper
provides
information
about
development
field
by
identifying
important
publications
and
authors,
it
employs
topic
modeling
pinpoint
key
topics
papers
published
marketing
business
journals.
These
are
then
grouped
into
three
research
streams
evaluated
concerning
theoretical,
contextual,
methodological
perspectives.
doing
so,
specific
gaps
were
identified.
By
revealing
literature,
study
suggests
promising
avenues
for
further
research.
Finally,
this
advances
our
comprehension
journals
informs
future
inquiry
rapidly
evolving
domain.
Язык: Английский
The Future of Work and Education in Ai-Driven Innovative Systems: A Systematic Literature Review and Lexicometric Analysis
Опубликована: Янв. 1, 2025
Язык: Английский
Design and Development of a Cost Effective WebVR Commerce System Prototype
International Journal on Perceptive and Cognitive Computing,
Год журнала:
2025,
Номер
11(1), С. 60 - 66
Опубликована: Янв. 30, 2025
This
project
focuses
on
the
design
and
development
of
a
cost-effective
WebVR
commerce
system
prototype
to
enhance
online
shopping
experience.
Despite
rapid
growth
E-commerce,
platforms
face
challenges
such
as
limited
interactivity,
static
product
presentations,
lengthy
purchasing
procedures,
which
often
lead
customers
abandon
in
favor
physical
stores.
The
proposed
leverages
virtual
reality
address
these
issues,
providing
an
immersive
interactive
By
enabling
users
visualize
explore
products
3D
environment,
bridges
gap
between
in-store
shopping.
However,
requires
costly
hardware
powerful
workstations
process
positioning
data.
Therefore,
this
utilizing
affordable
technologies
frameworks
create
seamless
accessible
solution,
making
more
practical
option
for
wider
audience.
Язык: Английский
Virtual Reality Training as Enhanced Experiential Learning
Journal of Technology in Behavioral Science,
Год журнала:
2025,
Номер
unknown
Опубликована: Фев. 5, 2025
Язык: Английский
Experience, Perceived Knowledge and Perspectives of Physiotherapists Towards the Use of Virtual Reality-Based Interventions in the Musculoskeletal Setting: A Cross-Sectional Survey
Cureus,
Год журнала:
2025,
Номер
unknown
Опубликована: Май 30, 2025
Язык: Английский
Research and Evaluation of Multi-Sensory Design of Product Packaging Based on VR Technology in Online Shopping Environment
Applied Sciences,
Год журнала:
2024,
Номер
14(17), С. 7736 - 7736
Опубликована: Сен. 2, 2024
The
development
and
application
of
virtual
reality
(VR)
technology
significantly
enhances
consumer
immersion.
Exploring
a
multi-sensory
evaluation
model
for
packaging
is
valuable
integrating
VR
with
packaging.
This
study
developed
using
the
analytic
hierarchy
process
(AHP).
Eye-tracker
experimentation
was
conducted
to
identify
attention
indicators
when
interacting
These
were
quantified
Saaty’s
nine-level
importance
scale
expert
input,
resulting
in
comprehensive
model.
Subsequently,
shopping
system
focused
on
potato
chips
cola
as
design
objects.
evaluated
established
model,
results
analyzed.
Based
findings,
improvements
made,
re-evaluated
modified
post-improvement
demonstrated
enhanced
sensory
experiences.
validate
that
effectively
guides
approaches
within
environment.
Язык: Английский